Shangri-La Hangzhou

5 stars
7.7
Good
based on 617 reviews
617 reviews
78 Beishan Road, Hangzhou 310007, China
78 Beishan Road, Hangzhou
+86 571 8797 7951
Sun 9/20
-
Mon 9/21
2 guests, 1 room
Shangri-La Hangzhou grand lobby with chandelier, ornate columns and circular floral carpet in Hangzhou
Shangri-La Hangzhou restaurant with round tables, hanging chandeliers and garden-view windows in Hangzhou
Shangri-La Hangzhou restaurant interior with arched openings, wooden tables and chairs, and warm lighting
Shangri-La Hangzhou with river view, hillside greenery, and a bridge in Hangzhou
Aerial view of Shangri-La Hangzhou beside a lake with forested hills and a bridge
Shangri-La Hangzhou suite with mountain and lake view, seating area, and desk in Hangzhou
Shangri-La Hangzhou guest room with balcony doors, seating area, desk, and lake view windows
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Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

This hotel features 2 restaurants, a health club, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Shangri-La Hangzhou offers 198 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually decorated. 37-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Refrigerators and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include a health club. Children under 12 years old are not allowed in the swimming pool without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.
7.7
Good
617 reviews

Latest deals for Shangri-La Hangzhou

Sun 9/20
-
Mon 9/21
Deals from
$104
•Cheapest rate per night
Compare prices for Superior room, King room and 11 more Shangri-La Hangzhou deals.
Superior room, bed type unknown
$104
nightly with fees
King room, bed type unknown
$119
nightly with fees
King room, 1 king bed
$115
nightly with fees
Superior room, bed type unknown
$116
nightly with fees
Superior room, bed type unknown
$117
nightly with fees
Queen room, bed type unknown
$118
nightly with fees
King room, 1 king bed
$118
nightly with fees
King room, bed type unknown
$120
nightly with fees
Superior room, bed type unknown
$144
nightly with fees
Superior room, bed type unknown
$127
nightly with fees
King room, bed type unknown
$141
nightly with fees
Double room, 1 twin bed
$152
nightly with fees
King room, 1 king bed
$159
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Shangri-La Hangzhou

  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Business center
  • Flat-screen TV

Reviews of Shangri-La Hangzhou

7.7
Good
617 verified ratings
Wonderful
234
Very good
98
Good
123
Okay
49
Fair
72
Mediocre
29
Poor
12

Summary of reviews

Guests say
Guests overwhelmingly praised the hotel's excellent location, especially its proximity to West Lake and local attractions. Many reviews highlighted the helpfulness and friendliness of the staff, particularly in assisting with lost items and bookings. The breakfast received positive mentions for its quality and variety. However, a significant number of guests noted that the hotel and its facilities are dated, with cleanliness and maintenance issues such as old carpets, musty smells, and worn furnishings being common complaints. Some guests also mentioned that the rooms and bathrooms could benefit from refurbishment. Despite these drawbacks, the convenient location and attentive service stood out as major positives.
AI-Generated from customer reviews
Location10 out of 10
Service8.5 out of 10
Breakfast7 out of 10
Cleanliness3 out of 10
Room Size3 out of 10
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Location

78 Beishan Road, Hangzhou 310007

What's nearby

  • Hangzhou Botanical Garden0.3 mi
  • Zhejiang University Yuquan Campus0.9 mi
  • Yellow Dragon Sports Center1.1 mi
  • Baochu Pagoda1.1 mi
  • West Lake1.2 mi
  • Leifeng Pagoda1.6 mi
  • China National Tea Museum1.7 mi
  • Jingci Temple1.7 mi
  • Wulin Square2 mi
  • Hangzhou Theatre2.1 mi
  • Lingyin Temple2.3 mi
  • Hangzhou Zoo2.7 mi

Policies

Check-in/Check-out

Check in anytime after 2:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Shangri-La Hangzhou

Low season

High season

Average price (weeknight)

Average price (weekend night)

September
November
$121
$122
Cheapest month to stay with an average 3% drop in price.
Most expensive month to stay with an average 15% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

Shangri-La Hangzhou

Which month has the cheapest rates at Shangri-La Hangzhou?

The cheapest month to stay at Shangri-La Hangzhou is January, with an average nightly rate of $108. The most expensive month is February at $178 per night.

What is the cheapest day to book Shangri-La Hangzhou?

The cheapest day to book Shangri-La Hangzhou is Monday, with an average nightly rate of $115. The most expensive day is Friday at $142 per night.

KAYAK's top tips for your stay at Shangri-La Hangzhou

  • If you’re after a cheap room at Shangri-La Hangzhou, then you should consider staying during the low season. The cheapest deals can generally be found in September and December.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Shangri-La Hangzhou, plan to stay on a Saturday or Wednesday. The most expensive day is usually Friday.
  • The cheapest price a room at Shangri-La Hangzhou was booked for on KAYAK in the last 2 weeks was $118, while the most expensive was $132.
  • How long should you stay at Shangri-La Hangzhou? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Shangri-La Hangzhou

  • Where is Shangri-La Hangzhou located?

    Shangri-La Hangzhou is located at 78 Beishan Road in City Centre, 3.2 miles from the center of Hangzhou. Hangzhou Botanical Garden is the closest landmark to Shangri-La Hangzhou.

  • When is check-in time and check-out time at Shangri-La Hangzhou?

    Check-in time is 2:00 PM and check-out time is 12:00 PM at Shangri-La Hangzhou.

  • Does Shangri-La Hangzhou offer free Wi-Fi?

    Yes, Shangri-La Hangzhou offers free Wi-Fi.

  • Does Shangri-La Hangzhou offer free parking?

    Yes, Shangri-La Hangzhou offers free parking.

  • How far is Shangri-La Hangzhou from the airport?

    Shangri-La Hangzhou is 18.1 miles from Hangzhou. Shangri-La Hangzhou is 63.1 miles from Jinhua Yiwu.

  • How does KAYAK find such great Shangri-La Hangzhou hotel deals?

    KAYAK scours the web for all room deals available at Shangri-La Hangzhou in Hangzhou and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Shangri-La Hangzhou and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Shangri-La Hangzhou.

Nearby hotels and places to stay

Closest

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4-star hotel
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4-star hotel
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Nost algia S Hotel Hangzhou West Lake
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Cheapest

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Manzao Apartment
0.13 mi$17+
2-star hotel
83% cheaper
Hangzhou jiangnanmingzhu hotel
0.59 mi$19+
2-star hotel
83% cheaper
Awuka Guesthouse
0.63 mi$20+
3-star hotel
81% cheaper
Fairyland Hotel (Hangzhou Xihu Zhejiang University Yuquan Campus)
0.46 mi$21+

Most recommended

See most recommended stays in Hangzhou
5-star hotel
Qiushui Villa
10 Excellent (1 review)0.63 mi$1,492+
5-star hotel
The Silk Lakehouse, Shangri-La Hangzhou
9.7 Excellent (16 reviews)0.29 miIndoor pool, Fitness center, Restaurant$479+
5-star hotel
Four Seasons Hotel Hangzhou at West Lake9.5 Excellent (347 reviews)0.62 miIndoor pool, Fitness center, Restaurant$656+
4-star hotel
68% cheaper
Nost algia S Hotel Hangzhou West Lake
9.1 Excellent (66 reviews)0.16 miFitness center, Restaurant, Room service$36+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

7.5
3.2 mi
Hangzhou
18.1 mi

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