Shangri-La Hangzhou
Photos of Shangri-La Hangzhou
Overview
Amenities at Shangri-La Hangzhou
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Smoking rooms available
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
General
- Garden view
- Interconnected room(s) available
- Lake view
- Lockers
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
Dining
- Electric kettle
- Fruits
- Restaurant
- Bar/Lounge
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Coffee machine
Accessibility and suitability
- Entire unit located on ground floor
- Hypoallergenic
- Designated smoking area
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Accessible by elevator
- Adapted bath
- Upper floors accessible by elevator
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Pool with a view
- Sauna
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Tablet
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Parking and transportation
- Free parking
- Private parking
- Airport shuttle
Outdoor
- Garden
- Terrace/Patio
- Grill
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Gift shop
- Bicycle rental
- Hiking
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Shangri-La Hangzhou
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's family suite?
The family suite is very spacious and clean, offering a comfortable and accommodating stay for families.
Is the hotel staff attentive and friendly?
Yes, the staff is very friendly and attentive, ensuring a warm and welcoming experience for all guests.
What are the hotel's best features?
The hotel offers a great view, friendly staff, and a variety of choices for breakfast, making for a pleasant and enjoyable stay.
Are there any concerns about the hotel's facilities?
Some guests have mentioned that the hotel is in need of renovation, particularly the gym and rooms, but overall, the hotel offers a great location and friendly service.
Is the hotel suitable for families with children?
The hotel is very baby-friendly, with good food and drinks, fantastic location, and friendly staff, making it a great choice for families with children.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
To avoid crowds and high prices, consider visiting during the low season in November.
Explore Nearby Attractions
The hotel's proximity to attractions such as Su Di Causeway, Hangzhou Botanical Garden, and Zhejiang Museum makes it convenient for sightseeing.
Request a Quiet Room
Some guests experienced noise issues, so it may be beneficial to request a quiet room, especially if staying on a high floor.
Be Mindful of Room Odors
Several guests mentioned musty smells in the rooms, so it's advisable to inquire about room freshness before booking.
Check for Renovations
Some parts of the hotel grounds were closed for major renovations during certain periods, so it's worth checking for any ongoing renovations before booking.
Verify Pool Availability
If access to the pool is important, it's recommended to confirm its availability, as some guests were disappointed by its closure for maintenance.
Consider Room Type
While the family suite was praised for its spaciousness and cleanliness, some guests found the standard rooms to be old and in need of renovation.
Take Advantage of the Location
The hotel's location near West Lake was highly praised, making it ideal for those who enjoy lakeside parks and easy access to the area's attractions.
Inquire About Special Services
The hotel offers services such as wake-up calls, currency exchange, and tour desk facilities, which can enhance the overall guest experience.
Location
What's nearby
- Hangzhou Botanical Garden0.3 mi
- Zhejiang University Yuquan Campus0.9 mi
- Yellow Dragon Sports Center1.1 mi
- Baochu Pagoda1.1 mi
- West Lake1.2 mi
- Leifeng Pagoda1.6 mi
- China National Tea Museum1.7 mi
- Jingci Temple1.7 mi
- Wulin Square2 mi
- Hangzhou Theatre2.1 mi
- Lingyin Temple2.3 mi
- Hangzhou Zoo2.7 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Shangri-La Hangzhou
Low season | January |
|---|---|
High season | March |
Average price (weeknight) | $124 |
Average price (weekend night) | $126 |
When to book a room at Shangri-La Hangzhou
KAYAK's top tips for your stay at Shangri-La Hangzhou
FAQs when booking at Shangri-La Hangzhou
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Value for money | 8.8 |
|---|---|
Distance to city center | 3.2 mi |
Nearest Airport | Hangzhou |
Distance to airport | 18.1 mi |