Shangri-La Hangzhou

5 stars
78 Beishan Road, Hangzhou 310007, China
Hangzhou, China
+86 571 8797 7951
7.9
Good
based on 621 reviews
621 reviews
Wed 2/25
-
Thu 2/26
1 room, 2 guests
Deals from
$112
/Cheapest rate per night
Room type
Provider
Nightly total
King room
$112
Superior room
$113
7 more Shangri-La Hangzhou deals
7 more Shangri-La Hangzhou deals
Lobby
Banquet hall
Restaurant
Bedroom
Outdoors view
Other
Bedroom
Outdoors view
Conference room
Other
Bedroom
Living room
Other
Lounge
Living room
Bedroom
Bedroom
Bedroom
Restaurant
Bedroom
Bedroom
Living room
Bedroom
Bedroom
Bedroom
Outdoors view
Banquet hall
Other
Bedroom
Lobby
Outdoors view
Building
Outdoors view
Outdoors view
Other
Other
Bedroom
Outdoors view
Outdoors view
Bedroom
Bedroom
Building
Patio
Outdoors view
Other
Other
Other
Other
Other
Room amenity
Balcony
Other
Pool
Photos of Shangri-La Hangzhou
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Luxury hotel with 2 restaurants, 5-minute walk to West Lake This hotel features 2 restaurants, a health club, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Shangri-La Hangzhou offers 198 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually decorated. 37-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Refrigerators and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include a health club. Children under 12 years old are not allowed in the swimming pool without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.
7.9
Good rating
Based on 621 verified guest reviews

Latest deals for Shangri-La Hangzhou

Wed 2/25
-
Thu 2/26
Superior room
bed type unknown
$113
nightly with fees
bed type unknown
$117
nightly with fees
bed type unknown
$121
nightly with fees
King room
1 king bed
$112
nightly with fees
1 king bed
$112
nightly with fees
bed type unknown
$124
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Shangri-La Hangzhou

  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Business center
  • Flat-screen TV

General

  • Window
  • Executive lounge access
  • Family rooms
  • Garden view
  • Inner courtyard view
  • Interconnected room(s) available
  • Lake view
  • Lockers
  • Mountain view
  • Storage available
  • Quiet street view
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • City view

Dining

  • Wine glasses
  • Electric kettle
  • Grocery deliveries
  • Packed lunches
  • Fruits
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine
  • Dining area
  • Dining table

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Hypoallergenic
  • Hypoallergenic pillow
  • No smoking
  • Lower bathroom sink
  • Lowered sink
  • Non-feather pillow
  • Designated smoking area
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Accessible by elevator
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by elevator

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Smoking rooms available
  • Safety deposit box
  • Bottle of water

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Pajamas
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Towels/sheets (extra fee)
  • Trash cans
  • Conditioner

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Drying rack for clothing

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Safe

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • EV charging station

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Pool and spa

  • Spa
  • Hot tub
  • Pool towels
  • Sauna

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV

Outdoor

  • Garden
  • Terrace/Patio
  • Grill
  • Balcony

Things to do

  • Gift shop
  • Bicycle rental
  • Board games/puzzles
  • Cycling

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Family friendly

  • Cribs available
  • Kid-friendly buffet
  • Kids' outdoor play equipment

Fitness

  • Fitness center

Reviews of Shangri-La Hangzhou

7.9
Good
621 verified ratings
Wonderful
234
Very good
97
Good
126
Okay
49
Fair
72
Mediocre
28
Poor
15

Summary of reviews

Guests say
Guests appreciated the hotel's fantastic location near West Lake and the helpfulness of the staff. However, many reviews pointed out that the hotel is quite dated, with old facilities and cleanliness issues. Despite these drawbacks, some guests enjoyed their stay and found the atmosphere charming, especially with the beautiful views.
AI-Generated from customer reviews
Location9.5 out of 10
Service8.5 out of 10
Room Size5 out of 10
Cleanliness3 out of 10
Atmosphere2 out of 10
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Location

78 Beishan Road, Hangzhou 310007

What's nearby

  • Hangzhou Botanical Garden0.3 mi
  • Zhejiang University Yuquan Campus0.9 mi
  • Yellow Dragon Sports Center1.1 mi
  • Baochu Pagoda1.1 mi
  • West Lake1.2 mi
  • Leifeng Pagoda1.6 mi
  • China National Tea Museum1.7 mi
  • Jingci Temple1.7 mi
  • Wulin Square2 mi
  • Hangzhou Theatre2.1 mi
  • Lingyin Temple2.3 mi
  • Hangzhou Zoo2.7 mi

Policies

Check-in/Check-out

Check in anytime after 2:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Shangri-La Hangzhou

Low season

High season

Average price (weeknight)

Average price (weekend night)

December
August
$132
$142
Cheapest month to stay with an average 11% drop in price.
Most expensive month to stay with an average 20% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Shangri-La Hangzhou

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Shangri-La Hangzhou

  • If you’re after a cheap room at Shangri-La Hangzhou, then you should consider staying during the low season. The cheapest deals can generally be found in December and June.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Shangri-La Hangzhou, plan to stay on a Wednesday or Sunday. The most expensive day is usually Tuesday.
  • The cheapest price a room at Shangri-La Hangzhou was booked for on KAYAK in the last 2 weeks was $136, while the most expensive was $136.
  • How long should you stay at Shangri-La Hangzhou? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Shangri-La Hangzhou

  • Where is Shangri-La Hangzhou located?

    Shangri-La Hangzhou is located at 78 Beishan Road in City Centre, 3.2 miles from the center of Hangzhou. Hangzhou Botanical Garden is the closest landmark to Shangri-La Hangzhou.

  • When is check-in time and check-out time at Shangri-La Hangzhou?

    Check-in time is 2:00 PM and check-out time is 12:00 PM at Shangri-La Hangzhou.

  • Does Shangri-La Hangzhou offer free Wi-Fi?

    Yes, Shangri-La Hangzhou offers free Wi-Fi.

  • Does Shangri-La Hangzhou offer free parking?

    Yes, Shangri-La Hangzhou offers free parking.

  • How far is Shangri-La Hangzhou from the airport?

    Shangri-La Hangzhou is 18.1 miles from Hangzhou. Shangri-La Hangzhou is 63.1 miles from Jinhua Yiwu.

  • How does KAYAK find such great Shangri-La Hangzhou hotel deals?

    KAYAK scours the web for all room deals available at Shangri-La Hangzhou in Hangzhou and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Shangri-La Hangzhou and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Shangri-La Hangzhou.

Nearby hotels and places to stay

Closest

See more nearby stays
5-star hotel
West Lake Huabei Hotel
0.08 miRestaurant, Room service, Free Wi-Fi$202+
4-star hotel
58% cheaper
MyFeel Hotel (West Lake in Hangzhou West Lake Scenic Area)
0.09 mi$39+
4-star hotel
66% cheaper
Nostalgia S Hotel - Hangzhou West Lake & Lingyin Temple
9.4 Excellent (31 reviews)0.16 miFitness center, Restaurant, Room service$31+
4-star hotel
The Silk Lakehouse, Shangri-La Hangzhou
9.8 Excellent (7 reviews)0.29 miIndoor pool, Fitness center, Restaurant$450+

Cheapest

See cheapest stays in Hangzhou
2-star hotel
86% cheaper
Hangzhou Qidi Homestay (West Lake Qingzhiwu Branch)
0.58 mi$13+
2-star hotel
83% cheaper
Awuka Guesthouse
0.63 mi$16+
2-star hotel
79% cheaper
Hangzhou jiangnanmingzhu hotel
0.59 mi$19+
2-star hotel
78% cheaper
Fanmu Inn (Xihu Qingzhiwu Branch)
0.57 miWi-Fi$20+

Most recommended

See most recommended stays in Hangzhou
5-star hotel
Qiushui Villa
10 Excellent (1 review)0.63 mi$1,223+
4-star hotel
The Silk Lakehouse, Shangri-La Hangzhou
9.8 Excellent (7 reviews)0.29 miIndoor pool, Fitness center, Restaurant$450+
4-star hotel
66% cheaper
Nostalgia S Hotel - Hangzhou West Lake & Lingyin Temple
9.4 Excellent (31 reviews)0.16 miFitness center, Restaurant, Room service$31+
5-star hotel
Four Seasons Hotel Hangzhou at West Lake9.2 Excellent (348 reviews)0.62 miIndoor pool, Fitness center, Restaurant$576+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

7.5
3.2 mi
Hangzhou
18.1 mi

Everything you need to know for your stay in Hangzhou