Overview

Zhejiang Narada Grand Hotel

122 Shuguang Rd, Hangzhou 310007, China
+86 571 8799 0888

$109+

Overall guest ratings

9.3/10 Excellent
Based on 1,781 reviews

Review highlights

  • 9.4
  • 9.3
  • 9.0
  • 5.5

Good to know

  • Professional service
  • Great reception
  • Friendly service

Nearby

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    About

    Putting you within a 10-minute drive of West Lake, Zhejiang Narada Grand Hotel features an airport shuttle (available on request) and a nightclub. Guests can be pampered with spa services at the spa, and Window Pavilion Cafe, one of 4 restaurants, serves breakfast, lunch, and dinner. An indoor pool and a poolside bar are other highlights, and rooms at this luxurious hotel offer up nice touches like deep soaking tubs, rainfall showerheads, and memory foam beds with premium linens.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle rental
    • Spa
    • Indoor pool
    • Restaurant
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Pool table
    • Storage available
    • Non-smoking rooms available
    • Gift shop
    • Laundry facilities
    • Bar/Lounge
    • Coffee shop
    • Night club
    • Babysitting/child services (surcharge)
    • Free Internet
    • Pets not allowed
    • Steam room
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews of Zhejiang Narada Grand Hotel

    Overall Rating

    9.3 Excellent
    Based on 1,781 reviews
    • 9.4 "Perfectly clean."
      9.3 "93% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.3 "Terrific location."
      9.5 "Easily accessible by car, said 95%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      8.9 "89% said the reception staff was great."
      8.1 "Management was excellent, said 81%."
      7.1 "Housekeeping was great, according to 71%."
    • 8.8 "Very nice wellness & sports facilities."
    • 8.7 "Breakfast is good."
    • 5.5 "Rooms are ok."
      6.0 "Cleanliness of the bathroom was average, said 60%."
    • 3.3 "Not very comfortable."
      2.3 "77% said rooms were small."
      3.2 "68% criticized the small bathroom."
      1.1 "Air conditioning was criticized by 89%."
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    Overall Rating

    9.3 Excellent
    Based on 160 reviews
    • 9.5 "Perfectly clean."
      9.4 "94% said rooms were clean."
    • 9.2 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      9.0 "90% said the reception staff was great."
    • 8.9 "Breakfast is good."
    • 8.6 "Food is delicious."
    • 5.8 "Rooms are ok."
    • 5.5 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 3.8 "Not very comfortable."
      2.7 "73% said rooms were small."
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    Overall Rating

    9.2 Excellent
    Based on 641 reviews
    • 9.3 "Perfectly clean."
      9.2 "92% said rooms were clean."
    • 9.0 "Terrific location."
      9.4 "Easily accessible by car, said 94%."
      9.7 "97% liked the proximity to sightseeing."
    • 8.8 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      8.9 "89% said the reception staff was great."
    • 8.3 "Breakfast is good."
    • 8.3 "Pool is good."
    • 4.3 "Rooms are not good."
      1.9 "81% said rooms were small."
      3.2 "68% complained about the bathroom."
      0.3 "For 97%, the rooms looked old."
      3.2 "68% criticized the small bathroom."
      0.8 "Air conditioning was criticized by 92%."
    • 2.5 "Quite uncomfortable."
      1.9 "81% said rooms were small."
      3.2 "68% criticized the small bathroom."
      0.8 "Air conditioning was criticized by 92%."
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    Overall Rating

    9.3 Excellent
    Based on 926 reviews
    • 9.4 "Perfectly clean."
      9.3 "93% said rooms were clean."
    • 9.3 "Terrific location."
      9.5 "Easily accessible by car, said 95%."
      9.8 "98% liked the proximity to sightseeing."
    • 9.1 "World class service."
      8.7 "87% said the reception staff was great."
      8.0 "80% thought the service was very professional."
      9.4 "94% found the staff to be very friendly."
      8.2 "Management was excellent, said 82%."
    • 8.9 "Breakfast is good."
    • 8.8 "Food is delicious."
    • 5.9 "Rooms are ok."
    • 3.4 "Not very comfortable."
      2.5 "75% said rooms were small."
      2.7 "73% criticized the small bathroom."
    View all review categories

    Overall Rating

    9.2 Excellent
    Based on 53 reviews
    • 9.2 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
    • 9.1 "World class service."
    • 8.6 "Breakfast is good."
    • 8.3 "Food is delicious."
    • 5.9 "Rooms are ok."
    • 3.5 "Not very comfortable."
      2.3 "77% said rooms were small."
    Hotel type
    Lake Hotel
    Guests say this is a nice lake hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Professional service"
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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