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Receptionist extremely accomodating & helpful Breakfast was very average
The hotel is a short walk from the main train station. The hotel is clean and well run by friendly staff. The breakfast buffet is good and although I didn't eat in the restaurant, friends that did were very complimentary about it. As a business base in Hannover this hotel is ideal.
We have stayed at this hotel 3 times now when visiting the Christmas markets. It is clean, warm, comfortable and convenient. Although adequate, each time we have been here our room has been smaller than the last. We thought it odd giving visitors from the UK a London themed room.
That it is lying near center of town and near sub way. Good breakfast. The prices that is pushed up during exhibitions. That means that next year we need to look for something else.
Great location. Fantastic breakfast
Only the situation The rooms size are so small, the bed too and prices very expensive
Great location right in the city centre
The staff were very welcoming, we managed to change our room on arrival.
very good location the room was to small, the ma trace of the bed was to soft and uncorfotable.
Ideal position Restaurant was closed which was inconvenient
location and the front desk staffs very helpful.
Ease of access to local transport, proximity to sights and shopping (Christmas Markets). Also the inclusion of a transport voucher for the duration of the stay. The only thing I would have liked for this stay was a bath in the room, in addition to a shower. The outside temperature was very cold and soaking in a hot bath on return from visiting the markets would have been just the job!
Very friendly and helpful staff & good internet facilitation. No access to individual ironing facilities, minibar selection was poor.
The room was an amazing comfort for the price. It had a bar fridge and maybe the best shower I have ever been in. The hotel tries to squeeze money out of their tenants everywhere other than the room. Wireless internet is available at 17 cents per minute. That is by far the most ridiculous rate I have ever heard.
Location No kettle in the room but was supplied with one on request
Great value for money in a prime location. The staff spoke better English than I do.
toliet clean and have heater room is a little small
Its cleaniness, and good location. A swiming pool, or gym was missing to make the stay perfect. I had a lot of available time, and I would have liked to have the possibility to work out.
Functional. Clean and exceptiopnally well positioned for railway station and main shopping areas
Offer to check-out later, 3 hours later without any extra charge.
Just great. No complains, just perfect stay.
I liked its city centre location, the resturant and bar all spoke english and were very helpful.
The location of the hotel was perfect, within walking distance of the main train station, shopping centre, Christmas Markets and all bars and restaurants.
Staff and location.
Dinner Rooms are veryup-to-date, but public areas are "old"
Beautifull located in the centre ofthe city High price internet (EUR 12,50 per day) not included to the expensive room
room comfort, English speaking staff, tasty food, location nothing
Great value for money. Very comfortable hotel. High standard service Rooms could be redecorated.
Good location, good value for your money
it was excellent services I dont' feel any thing , it was comfort
Everything, from staff to location the bathroom didn't have a bath curtain and the floor became always wet and without proper draining
Very nice and serviceminded stuff at the breakfast buffet
Very good rooms None
Reception staff (Julie) was really helpful - nothing was too much trouble.
The breakfast. Would have expected tea and coffee facility in room.
Convenience only Only the price and breakfast extra (not included in exhorbitant rate - petty)
though centrally located the hotel is quite. rooms are big and comfortable, reasonable price the hotel has 6 floors but only one relative small elevator. There were too many cases in which one couldn't get into the elevatore
Friendly Staff with a smile.
Very friendly and helpful staff
Very friendly staff. Very lively decor. Perfect location. No, very impressed with it.
Location Size of the rooms and price of breakfast
exceptionally friendly staff
Very good location 1 minute from HBF .7 u-bahn lines and s-bahn and busses areconnects you to any spot in the city.we were there for the IAA and the MESSE was 15 minutes by 1 subway line .very close to all the shopping spots(galleria kaufhof 1.min,karstadt+c&a 3 min. Ernst-August-Platz gallery mall-2.min.) reception staff were pros and gave top service.the free internet terminal at the lobby very nice - as in hannover there isnt any free wi-fi.We didnt eat at the hotel as the Train station offered so much food choises.but the buffet for 15 euro p.is good with bacon eggs etc... all hannover hotels prices were sky-high for the IAA but got a nice deal through booking.com room was very big .free minibar was a nice plus.will stay there again. the hotel is a little bit out dated and need a little face lift - bathrooms and furniture are a little old and start to show their age.also as previous ppl said no AC in rooms the room will be boiling in summer.in 24/9 with 8 deg. out the room was A+++.AC is a must today in every bussiness hotel.also the tv sets need to be refurbished to LCD and would be nice to add more english chanells in the tv.
The location is excellent and the rooms are spacious
The helpfull staff The dinner buffet
being centralized located. Very good breakfast. friendly staff.
Ideal location (right across the station), free mini-bar, nice staff, decent price Expensive wifi
Location. Right on the Hannover Hbf. In the middle of everything. Very friendly staff. The view to the Ernst-August-Platz.
In city centre. close to nice restaurants
The staff were very helpful. Clean. Rooms were pleasing and welcoming. Room 105 (bathroom only) had a very dirty smell, it prevented the guest from using it. The whirl bath in room 201 didn't work.
Ideal situation with friendly staff and a excellent breakfast each mornining. The hotel is quiet and made for a most enjoyable stay in Hannover.
Breakfast was very good. Charging the room when booked.
Excellent location, very quiet, surprisingly,given that it is right in the City Centre. The room we were given was large, with a large well-eqipped bathroom.
It was so central to everything in Hannover city.
The location and the service
Excellent location, very clean, very friendly staff. Nothing of consequence
Excellent location, nice and big room. Very good breakfast. Breakfast should be included in price.
The location is good.The buffet breakfast is good for the roomrate. The setting is quite quaint. The hotel staff to be more warm and friendly.
good location in the center, clean, simple and basic but good value for money could hear my neighbours snoring, taking showers etc. several rooms away
The room was cheap, clean and equipped with all necessities (bathroom, bed, desk, free WiFi TV [not used]). The location in the town center allows for a direct access of many interesting places in Hannover. All in all the hotel offers very good value for the price.
The staffs are helpful and good customer service bathroom too packed
Value for money, clean
Nice hotel at a surprisingly low price given its central location. Wireless internet was reliably functional. Some of the rooms require the doors be renovated, if not also basically fixed (e.g. I had one with a lock where the main bar could not be used).
Central location. Good room with nice view of the town hall. Good room accessories etc. The hotel is incredibly ugly from the outside but that does not concern one, when one is inside. However the room ceilings are very low and the rooms are incredibly stuffy and hot even on a mild day. It was necessary to keep the balcony door open and have an electric fan working all night. Would hate to be in the hotel in the height of summer or in winter when the central heating and airlessness of the room would make it unbearable. This is a structural flaw in the hotel. So...in June, the hotel was good value for money, the airlessness was bearable but i would not be able to recommend this hotel to anyone in spite of all the positive aspects.
Very friendly and helpful reception staff, great location (in the city centre and walking distance from the main train station), cosy atmosphere.
Near dinner street and subway station It is no air condition inside the room,which it should be tough to stay in summer time
Excellent location. Friendly staff
hotel was as good as i expected. i had a room with a view on rathaus. it's really nice specially at night i think it's too expensive. i've been to better hotels in europe for much lower price
Excellent Location. Close to HauptBahnhoff and main shopping area. On arrival, with bag in hand, managed to cut my finger on the sharp key-ring. The nearby church bell which rang out commencing 7.00am. and on each quarter-hour. Lack of soundproofing in the room door - making it impossible to sleep while the noisy cleaner chatted with another woman in an extremely loud voice for at least half an hour in the corridor outside my room early in the morning!
No good for persons with handicap
Compact but comfortable room in nice part of town with easy access to tram/railway network.
Staff is excellent. Breakfast is served at 7-00 pm. The hotel was under renovation. However there is no word about this on site.There is not the telephone in the my tiny room.
The hotel was in the centre of the city, and it is nearly 600 m to the main train station. Very dull hotel small rooms
Located in the old town, just a 5-7 min walk from the train station. Walk down the promenade, on the rigt side of the big church, an then turn right. It doesn't look so much on on the outside, but it's great!! Love it! And both wi-fi and a great breakfast included!! They even give you earplugs and a little candy. Earplugs were not needed, good isolation. The special price I got via booking.com (43€ for single room), made everything even greater! =)) Nothing at all!! And I am a bit hard to please sometimes.
Small and convienient hotel. Cean rooms and bathroom, good continental breakfast. Good for tourist or short business trip, Good value for money WiFi not readily available.
The location of the hotel was very convenient. The hotel staff were not at the front desk for early morning checkout. The room was cold and the heater was not working. There was no hair dryer. Compared to other hotels in the same price range in Salzburg, Berlin, Prague and Munich, this hotel was not good value for money.
Central location, nice lounge, good restaurant. Staff fairly friendly Unstable/not working wireless connection. Staff did not understand the criticality for business travellers to have accesss to internt.
Friendly & helpful staff. Spacious room, close to shopping & restraunts.
breakfast was good room was very tiny, dirty and smelly
Free WIFI, Very close to the central station just 8-10 mins walk, very well located, breakfast was good enough, staff was very helpful. nothing
excellent breakfast and good location low speed wi-fi inretnet and I can not used Skype (but good connetion), bad pillows, noisy
Although a good walk from the station it is very well placed for sightseeing and they serve a good breakfast On a noisey road, wouldnt like to stay there in summer as no air conditioning and having windows open would be a problem
I found the staff very helpful and friendly and the hotel was very comfortable and accessible to surrounding areas
The trouble taken by staff and especially Mr Kurt Luehmann to find out information for us; and the splendid furniture ion the Chinese room. No
it's a very nice hotel in the centre of Hanover. Everything was really good for the 3* hotel!