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Receptionist extremely accomodating & helpful Breakfast was very average
very good location the room was to small, the ma trace of the bed was to soft and uncorfotable.
The hotel is a short walk from the main train station. The hotel is clean and well run by friendly staff. The breakfast buffet is good and although I didn't eat in the restaurant, friends that did were very complimentary about it. As a business base in Hannover this hotel is ideal.
The staff were very welcoming, we managed to change our room on arrival.
We have stayed at this hotel 3 times now when visiting the Christmas markets. It is clean, warm, comfortable and convenient. Although adequate, each time we have been here our room has been smaller than the last. We thought it odd giving visitors from the UK a London themed room.
Great location. Fantastic breakfast
Great location right in the city centre
Only the situation The rooms size are so small, the bed too and prices very expensive
Ideal position Restaurant was closed which was inconvenient
That it is lying near center of town and near sub way. Good breakfast. The prices that is pushed up during exhibitions. That means that next year we need to look for something else.
Offer to check-out later, 3 hours later without any extra charge.
Functional. Clean and exceptiopnally well positioned for railway station and main shopping areas
Great value for money in a prime location. The staff spoke better English than I do.
Ease of access to local transport, proximity to sights and shopping (Christmas Markets). Also the inclusion of a transport voucher for the duration of the stay. The only thing I would have liked for this stay was a bath in the room, in addition to a shower. The outside temperature was very cold and soaking in a hot bath on return from visiting the markets would have been just the job!
toliet clean and have heater room is a little small
The room was an amazing comfort for the price. It had a bar fridge and maybe the best shower I have ever been in. The hotel tries to squeeze money out of their tenants everywhere other than the room. Wireless internet is available at 17 cents per minute. That is by far the most ridiculous rate I have ever heard.
Location No kettle in the room but was supplied with one on request
location and the front desk staffs very helpful.
Its cleaniness, and good location. A swiming pool, or gym was missing to make the stay perfect. I had a lot of available time, and I would have liked to have the possibility to work out.
Very friendly and helpful staff & good internet facilitation. No access to individual ironing facilities, minibar selection was poor.
Good location, good value for your money
it was excellent services I dont' feel any thing , it was comfort
Staff and location.
room comfort, English speaking staff, tasty food, location nothing
Great value for money. Very comfortable hotel. High standard service Rooms could be redecorated.
Beautifull located in the centre ofthe city High price internet (EUR 12,50 per day) not included to the expensive room
Just great. No complains, just perfect stay.
The location of the hotel was perfect, within walking distance of the main train station, shopping centre, Christmas Markets and all bars and restaurants.
I liked its city centre location, the resturant and bar all spoke english and were very helpful.
Dinner Rooms are veryup-to-date, but public areas are "old"
Very friendly staff. Very lively decor. Perfect location. No, very impressed with it.
Very friendly and helpful staff
Convenience only Only the price and breakfast extra (not included in exhorbitant rate - petty)
Very nice and serviceminded stuff at the breakfast buffet
Everything, from staff to location the bathroom didn't have a bath curtain and the floor became always wet and without proper draining
Reception staff (Julie) was really helpful - nothing was too much trouble.
Friendly Staff with a smile.
though centrally located the hotel is quite. rooms are big and comfortable, reasonable price the hotel has 6 floors but only one relative small elevator. There were too many cases in which one couldn't get into the elevatore
The breakfast. Would have expected tea and coffee facility in room.
Very good rooms None
Excellent location, nice and big room. Very good breakfast. Breakfast should be included in price.
In city centre. close to nice restaurants
Breakfast was very good. Charging the room when booked.
The location is good.The buffet breakfast is good for the roomrate. The setting is quite quaint. The hotel staff to be more warm and friendly.
Ideal situation with friendly staff and a excellent breakfast each mornining. The hotel is quiet and made for a most enjoyable stay in Hannover.
Excellent location, very quiet, surprisingly,given that it is right in the City Centre. The room we were given was large, with a large well-eqipped bathroom.
The location and the service
The staff were very helpful. Clean. Rooms were pleasing and welcoming. Room 105 (bathroom only) had a very dirty smell, it prevented the guest from using it. The whirl bath in room 201 didn't work.
Excellent location, very clean, very friendly staff. Nothing of consequence
It was so central to everything in Hannover city.
Ideal location (right across the station), free mini-bar, nice staff, decent price Expensive wifi
The helpfull staff The dinner buffet
Location. Right on the Hannover Hbf. In the middle of everything. Very friendly staff. The view to the Ernst-August-Platz.
The location is excellent and the rooms are spacious
exceptionally friendly staff
Very good location 1 minute from HBF .7 u-bahn lines and s-bahn and busses areconnects you to any spot in the city.we were there for the IAA and the MESSE was 15 minutes by 1 subway line .very close to all the shopping spots(galleria kaufhof 1.min,karstadt+c&a 3 min. Ernst-August-Platz gallery mall-2.min.) reception staff were pros and gave top service.the free internet terminal at the lobby very nice - as in hannover there isnt any free wi-fi.We didnt eat at the hotel as the Train station offered so much food choises.but the buffet for 15 euro p.is good with bacon eggs etc... all hannover hotels prices were sky-high for the IAA but got a nice deal through booking.com room was very big .free minibar was a nice plus.will stay there again. the hotel is a little bit out dated and need a little face lift - bathrooms and furniture are a little old and start to show their age.also as previous ppl said no AC in rooms the room will be boiling in summer.in 24/9 with 8 deg. out the room was A+++.AC is a must today in every bussiness hotel.also the tv sets need to be refurbished to LCD and would be nice to add more english chanells in the tv.
being centralized located. Very good breakfast. friendly staff.
Location Size of the rooms and price of breakfast
good location in the center, clean, simple and basic but good value for money could hear my neighbours snoring, taking showers etc. several rooms away
The room was cheap, clean and equipped with all necessities (bathroom, bed, desk, free WiFi TV [not used]). The location in the town center allows for a direct access of many interesting places in Hannover. All in all the hotel offers very good value for the price.
The staffs are helpful and good customer service bathroom too packed
Nice hotel at a surprisingly low price given its central location. Wireless internet was reliably functional. Some of the rooms require the doors be renovated, if not also basically fixed (e.g. I had one with a lock where the main bar could not be used).
Value for money, clean
Close to everything in the city centre. Tiny room, did not feel secure, no safe, looked like not updated since the mid 70s
Only where it was situated
staff were very helpful
Excellent buffet breakfast
nice hotel staff, very good location, convenient and clean room
Good, friendly staff A laundry service or self service laundry would be good
Hotel was well maintained and the staff were friendly and helpful. The tv was too small to watch and had a poor selection of channels.
The trouble taken by staff and especially Mr Kurt Luehmann to find out information for us; and the splendid furniture ion the Chinese room. No
Central location, nice lounge, good restaurant. Staff fairly friendly Unstable/not working wireless connection. Staff did not understand the criticality for business travellers to have accesss to internt.
Friendly & helpful staff. Spacious room, close to shopping & restraunts.
Free WIFI, Very close to the central station just 8-10 mins walk, very well located, breakfast was good enough, staff was very helpful. nothing
excellent breakfast and good location low speed wi-fi inretnet and I can not used Skype (but good connetion), bad pillows, noisy
Although a good walk from the station it is very well placed for sightseeing and they serve a good breakfast On a noisey road, wouldnt like to stay there in summer as no air conditioning and having windows open would be a problem
breakfast was good room was very tiny, dirty and smelly
it's a very nice hotel in the centre of Hanover. Everything was really good for the 3* hotel!
I found the staff very helpful and friendly and the hotel was very comfortable and accessible to surrounding areas
handy for hautbahnhof everything was fine
The central location is the main advantage of this hotel (a few minutes from the main railwaystation and a few meters from a tram stop). It is clean and pleasant taking into account low price. There were fridge and safe-box in the room. The windows in my room faces very small yard and air in the room was closed, in addition there was smell of smoke but i had ordered non-smoking room
Noisy room: bad noise isolation
close to train station, staff who I think were the owners or managers, were exceptionally helpful, and went out of their way to help us. The room was clean and comfortable and our stay there was very pleasant. Good value for money. The hotel could do with a re-vamp inside, but this would not put me off staying there again.
easy acsess to the heart of the city
Great location, good value for money and friendly helpful staff. We would definately recommend this hotel to anyone.
A room is bland new and large. The outward appearance is not clean.
The staff worked extremely hard to be helpful but they seemed to be overworked, working very long hours. There were only 2 members of staff on duty for my entire stay of 7 nights. On arrival, I was told that there had been an error with the booking and my room had been double booked. I was transferred to another hotel but given a much smaller room, which I was not happy with. Eventually a member of staff said that an error had been made and my original room had not been double booked so I re-packed my luggage and was transferred back to the Orient. By this time, it was evening and I had wasted my first day of holiday.
The location of the hotel was very convenient. The hotel staff were not at the front desk for early morning checkout. The room was cold and the heater was not working. There was no hair dryer. Compared to other hotels in the same price range in Salzburg, Berlin, Prague and Munich, this hotel was not good value for money.
No good for persons with handicap
Compact but comfortable room in nice part of town with easy access to tram/railway network.
Excellent Location. Close to HauptBahnhoff and main shopping area. On arrival, with bag in hand, managed to cut my finger on the sharp key-ring. The nearby church bell which rang out commencing 7.00am. and on each quarter-hour. Lack of soundproofing in the room door - making it impossible to sleep while the noisy cleaner chatted with another woman in an extremely loud voice for at least half an hour in the corridor outside my room early in the morning!
The hotel was in the centre of the city, and it is nearly 600 m to the main train station. Very dull hotel small rooms
Small and convienient hotel. Cean rooms and bathroom, good continental breakfast. Good for tourist or short business trip, Good value for money WiFi not readily available.
Staff is excellent. Breakfast is served at 7-00 pm. The hotel was under renovation. However there is no word about this on site.There is not the telephone in the my tiny room.
Located in the old town, just a 5-7 min walk from the train station. Walk down the promenade, on the rigt side of the big church, an then turn right. It doesn't look so much on on the outside, but it's great!! Love it! And both wi-fi and a great breakfast included!! They even give you earplugs and a little candy. Earplugs were not needed, good isolation. The special price I got via booking.com (43€ for single room), made everything even greater! =)) Nothing at all!! And I am a bit hard to please sometimes.