Cinnamon Hotel Hanoi

Pros: Very comfortable stay. Hotel is within walking distance of tourist attractions. Staff were very helpful, attentive and friendly.

Pros: Huge bed in a well decorated clean room. Staff are very friendly with good English. Location is great- quieter than the main part of the Old Quarter but easy to walk to via the lake. Cathedral adds to...

Cons: For the quality in Hanoi I thought the price was fair but not excellent. TV didn't work properly, but I wasn't interested in watching it anyway so didn't mention it to the staff.

Pros: The staff were welcoming and efficient. Useful additional touches like weather forecast, recommendations for eating and tourism, arranging travel to and from airport early in the morning, and ...

Pros: The stuff was extremly friendly.

Cons: Noise from the street

Pros: Great location, very helpful staff, querky extras

Cons: Noisey in morning, but that's Hanoi!

Pros: The staff here made our trip. This hotel is in a great location, it was clean and modern, and my only suggestion would be to add more standard sized pillows to the bed.