Very central and conveinience
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*Total includes estimated local taxes & fees payable on check out.
Amenities at Bonsella Hotel
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Reviews of Bonsella Hotel
9.2
Wonderful
2034 verified ratings
Wonderful
1653
Very good
240
Good
64
Okay
40
Fair
19
Mediocre
13
Poor
5
Summary of reviews
Guests say
Guests consistently praised the hotel's prime location near major attractions, making it easy to explore the city. The staff received high marks for their friendliness and helpfulness, with several guests noting thoughtful gestures and attentive service. Cleanliness was generally appreciated, though a few reviews mentioned aging facilities or minor cleanliness issues. Breakfast received mixed feedback, with some enjoying the variety and taste, while others found it average or lacking in options. Room size and comfort were acceptable for most, though a few found rooms small or beds too firm. Overall, guests were satisfied with the value and experience, especially due to the location and staff.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8.9 out of 10
500 reviews
9.3 out of 10
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What makes Bonsella stand out from other hotels?
Bonsella Hotel stands out for its professional and friendly staff, convenient location in the heart of Hanoi's old district, and worth-for-money accommodations.
What can I expect from the hotel's breakfast?
The hotel offers a delicious breakfast with a decent spread of Western and Vietnamese food, including the daily delicious pho, to start your day.
Is the hotel staff accommodating and helpful?
Yes, the staff at Bonsella Hotel are very helpful and accommodating. They go above and beyond to make your stay comfortable and happy.
How is the cleanliness and comfort of the rooms at Bonsella Hotel?
The hotel provides clean and comfortable rooms with very polite and helpful staff, making it one of the best hotels in Hanoi.
What are the main assets of Bonsella Hotel?
The main assets of Bonsella Hotel are its great location, comfortable rooms, and amazing staff at the reception, making it highly recommended for a pleasant stay.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests recommended rooms with a view, especially those facing the inner courtyard or the city for a quieter experience.
Take Advantage of the Nearby Attractions
The hotel's proximity to Hoan Kiem Lake, St. Joseph Cathedral, and the Old Quarter makes it convenient for exploring these popular attractions on foot.
Consider Noise Levels
Some guests mentioned that the hotel's location is vibrant, but noise insulation in the rooms could be improved, so light sleepers may want to take this into account.
Enjoy the Complimentary Breakfast
Guests praised the hotel's breakfast, particularly the Vietnamese dishes, which were said to be on par with the best street food stalls in Hanoi.
Utilize the Helpful Staff
Many guests highlighted the friendly and accommodating nature of the hotel staff, who were commended for going above and beyond to assist with various requests and provide excellent customer service.
Be Mindful of Additional Charges
It's advisable to be aware that the hotel may apply an additional 2-3% charge for credit card payments, as noted by a guest in their review.
Take Note of Room Discrepancies
One guest mentioned that the room they received was different from the photos on the booking platform, so it may be helpful to clarify room details before arrival.
Explore the Dining Options
While the hotel offers a restaurant and bar, some guests missed having room service for food, so guests may want to consider nearby dining alternatives.
Plan for Transportation
The hotel's location allows for easy access to nearby attractions, but guests should consider arranging transportation for excursions to places like Halong Bay and Ninh Binh, as mentioned by a guest who received assistance from the hotel staff.
Consider Room Upgrades
Some guests mentioned receiving complimentary room upgrades upon check-in, so it may be worth inquiring about this possibility.
Location
3 Bao Khanh Lane, Hanoi
What's nearby
- St. Joseph Cathedral282 yd
- Hanoi City Centre318 yd
- Hoan Kiem Lake334 yd
- National Library of Vietnam0.3 mi
- Hoa Lo Prison Museum0.5 mi
- Dong Xuan Market0.6 mi
- Hanoi Opera House0.6 mi
- National Museum of Vietnamese History0.7 mi
- Vietnam Military History Museum0.7 mi
- Hanoi Citadel0.8 mi
- National Museum of Fine Arts1 mi
- Temple of Literature1 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Bonsella Hotel
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
June | April | $67 | $65 |
Cheapest month to stay with an average 14% drop in price. | Most expensive month to stay with an average 18% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Bonsella Hotel
Which month has the cheapest rates at Bonsella Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Bonsella Hotel is June, with an average nightly rate of $56. The most expensive month is January at $117 per night.
What is the cheapest day to book Bonsella Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Bonsella Hotel is Tuesday, with an average nightly rate of $46. The most expensive day is Thursday at $87 per night.
How far in advance should you book Bonsella Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Bonsella Hotel, book around 1 week in advance. This could save you approximately 33% compared to booking last minute.
KAYAK's top tips for your stay at Bonsella Hotel
FAQs when booking at Bonsella Hotel
Nearby hotels and places to stay
Closest
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See most recommended stays in HanoiGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
2.4 mi | Hanoi Noibai | 13.5 mi |