Basics
Services and conveniences
Dining
General
Bathroom
Accessibility and suitability
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Bedroom
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What makes Bonsella stand out from other hotels?
Bonsella Hotel stands out for its professional and friendly staff, convenient location in the heart of Hanoi's old district, and worth-for-money accommodations.
What can I expect from the hotel's breakfast?
The hotel offers a delicious breakfast with a decent spread of Western and Vietnamese food, including the daily delicious pho, to start your day.
Is the hotel staff accommodating and helpful?
Yes, the staff at Bonsella Hotel are very helpful and accommodating. They go above and beyond to make your stay comfortable and happy.
How is the cleanliness and comfort of the rooms at Bonsella Hotel?
The hotel provides clean and comfortable rooms with very polite and helpful staff, making it one of the best hotels in Hanoi.
What are the main assets of Bonsella Hotel?
The main assets of Bonsella Hotel are its great location, comfortable rooms, and amazing staff at the reception, making it highly recommended for a pleasant stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended rooms with a view, especially those facing the inner courtyard or the city for a quieter experience.
Take Advantage of the Nearby Attractions
The hotel's proximity to Hoan Kiem Lake, St. Joseph Cathedral, and the Old Quarter makes it convenient for exploring these popular attractions on foot.
Consider Noise Levels
Some guests mentioned that the hotel's location is vibrant, but noise insulation in the rooms could be improved, so light sleepers may want to take this into account.
Enjoy the Complimentary Breakfast
Guests praised the hotel's breakfast, particularly the Vietnamese dishes, which were said to be on par with the best street food stalls in Hanoi.
Utilize the Helpful Staff
Many guests highlighted the friendly and accommodating nature of the hotel staff, who were commended for going above and beyond to assist with various requests and provide excellent customer service.
Be Mindful of Additional Charges
It's advisable to be aware that the hotel may apply an additional 2-3% charge for credit card payments, as noted by a guest in their review.
Take Note of Room Discrepancies
One guest mentioned that the room they received was different from the photos on the booking platform, so it may be helpful to clarify room details before arrival.
Explore the Dining Options
While the hotel offers a restaurant and bar, some guests missed having room service for food, so guests may want to consider nearby dining alternatives.
Plan for Transportation
The hotel's location allows for easy access to nearby attractions, but guests should consider arranging transportation for excursions to places like Halong Bay and Ninh Binh, as mentioned by a guest who received assistance from the hotel staff.
Consider Room Upgrades
Some guests mentioned receiving complimentary room upgrades upon check-in, so it may be worth inquiring about this possibility.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | July |
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High season | January |
Average price (weeknight) | $105 |
Average price (weekend night) | $151 |
Bonsella Hotel is located at 3 Bao Khanh Lane in Hoan Kiem, 2.4 miles from the center of Hanoi. St. Joseph Cathedral is the closest landmark to Bonsella Hotel.
Check-in time is 2:00 PM and check-out time is 12:00 PM at Bonsella Hotel.
Yes, Bonsella Hotel offers free Wi-Fi.
Bonsella Hotel is 13.3 miles from Hanoi Noibai. Bonsella Hotel is 58.1 miles from Haiphong Catbi.
KAYAK scours the web for all room deals available at Bonsella Hotel in Hanoi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Bonsella Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Bonsella Hotel.
Value for money | 8.9 |
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Distance to city center | 2.4 mi |
Nearest Airport | Hanoi Noibai |
Distance to airport | 13.5 mi |