Overview
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Hanoi Merci Hotel

32, Ly Thai To Street, Ly Thai To Ward, Hoan Kiem District, Hanoi, Vietnam
+84 438 249 867

$30+

Hanoi Merci Hotel - Hanoi - Building Provided by Hotels.com
Hanoi Merci Hotel - Hanoi - Bedroom Hanoi Merci Hotel - Hanoi - Bedroom Hanoi Merci Hotel - Hanoi - Bar Provided by Hotels.com

Overall guest ratings

7.9/10 Good
Based on 224 reviews

Review highlights

  • 9.8
  • 8.9
  • 8.2
  • 8.1

Good to know

  • Good wifi quality
  • Professional service
  • Friendly service

Nearby

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    About

    Putting you in a great location within just a 10-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake, Hanoi Merci Hotel offers an airport shuttle (available on request) for USD 20 per vehicle one way. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Rooms offer flat-screen TVs, minibars, and room service.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Room service
    • Bicycle rental
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Babysitting or child care
    • Bar/Lounge
    • Coffee shop
    • Airport shuttle
    • Business center
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    • All Reviews
    • Couples
    • Families
    • Business
    • Solo

    Overall Rating

    7.9 Good
    Based on 224 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.9 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      8.6 "86% said the reception staff was great."
    • 8.2 "Very good internet connection."
      8.2 "82% said the wifi quality was great."
    • 8.1 "Breakfast is good."
    • 5.0 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      5.0 "Only 50% thought the shower was ok."

    Overall Rating

    8.0 Good
    Based on 156 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.9 "Great service."
      9.2 "92% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 8.2 "Breakfast is good."
    • 4.9 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      1.8 "For 82%, the rooms looked old."

    Overall Rating

    8.0 Good
    Based on 6 reviews
    • 9.0 "World class service."
    • 8.1 "Breakfast is good."
    • 4.9 "Rooms are not good."

    Overall Rating

    8.2 Excellent
    Based on 60 reviews
    • 9.5 "Terrific location."
    • 8.9 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 7.8 "Good breakfast."
    • 5.1 "Rooms are ok."
    • 5.1 "Average comfort."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Good wifi quality"
    "Professional service"
    "Friendly service"
    data provided by TrustYou
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