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hotel was clean, lovely bedrooms and very quiet, good breakfast
Wellness centre Reception staff
Equipment, comfortm service and employees. Renovated in 2006 Location is a little far from station - 600 m. But manageable
Unfovarable currency rate for invoice. (Currency spread is about 10%). So if you book with EURO-price you must add near 10% to the room rate.
The swimpool and the beautiful surroundings in Harrachov The room was a bit small for 3 persons
The pool and sauna Bar staff were a bit rude
The location was excellent.
The hotel offers a comfortable stay in a lovely setting. The breakfast is varied and frequently replenished, bar prices are not unreasonable and the rooms come well-equipped. The staff, despite having a very large number of guests to see to, were always friendly and happy to help. Overall a very pleasant stay - we will definitely return to this hotel! A minor point: there was nowhere to leave our luggage on the last day of our stay after we had checked out and before we were able to board our bus home. We were instructed to leave it in a disabled toilet, which seemed odd. Nothing was stolen and we were able to retrieve our cases just fine, but it's the first time I've stayed in a hotel that doesn't have a dedicated luggage store and I was a little worried about our bags during the time that we were away from them.
good amenities, clean rooms, good wellness centre zero english spoken by anybody in the hotel, german spoken by everybody however? rude bar staff, reception unable to provide me with any information as they did have even a basic understanding of english
We liked nature around hotel and new and modern equipment and facilities, primarily kids playground and waterpool. Also there is a shop with all necesary stuff nearby. The reception is very kind and cheerfull. For the small repairs in the room (screwhook in the bathroom) we had to wait more than 3 days, we had to repeatedly press on quality of cleanup (the towels was not changed, the carpet was not cleaned, ...) even it is for additional charge and we wanted to pay it. Also lifts missing in the hotel but they are working on it.
The place is great, cherful smiles and excellent accomodation. Although english is poorley spoken and german is the main second language in Harrachov, yet the english was well spoken by the Reception. The hotel is well placed in the forrest, a little difficult to acess, but all what is advertised is tehre (sometimes is rare in Czech R). Excellent place for quiet break in summer or active ski break in winter. Price is extremely reasonable. I recommend crossing the border to Polland as the first town on the road is very interesting. The city people in Harrachov did not know the place of the hotel and was a bit difficult to reach for the first time.
Cleaness of rooms and modernity. Kind staff English speaking. Tottaly recomended. Only cable Internet -no wifi. Sauna was extra. Not easy to find it as there are no streeet names (just for the first time).
modern and comfort nothing
extremely polite staff, excessive number of facilities (whirlpool, sauna, playroom, salt cave, underground parking, computer room, meeting room). Rooms are robustly equipped with kitchen apparel as well as Sat TV, LCDs, LAN Internet. Everything is new. Location is 15 minutes walk from the ski lift, 10 minutes walk to the centre. But this is quite OK. Breakfast is very simple.
I was really nicely surprised by this place .The studio had modern design and was wonderfully equipped with all needed things.We spend a very good time there.There was a very nice girl at the reception office. I liked everything except the workers buzzing almost every day from the morning just behind the window
The location was fantastic. The appartment's room was very comfortable and clean, friendly hotel staff
The hotel is quite new and cozy. It has underground parking. Technical staff and staff at the reception who speak good English were very good. Some people from the staff did not speak English. Beside this those people were not friendly and willing to help, and they made a difference between Czech people and foreigners. For family with small children elevator would be good. We really miss some elevator.
Everything was new & clean. Small but good swimming pool. No dish washer. There are 2 sizes of maisonettes, we had the smaller one. This one had a living room but just a small window.
the weather 1. they promissed free WI FI . there was not wi fi available in the room. if I knew that I would not come to this hotel.2. The asked me, at the check out , to pay for room service that was orderred by another room but they forgot to give the other room the bill so they changed the room nomber and forgerred signature. when asked they appologized, but if did not look good on the bill I could pay for it. 3. one of the rooms given for full price was unheated ( its february in high mountains-sky holiday) and under roof so the free space was very small ( for midgets). did not receive any compensation for those irregularities.
This hotel is very nice located. The food was very good (lot of choise during breakfast). Staff was helpfull. The price is reasonable to quality. This hotel should be 3 stars not 4. Swiming pool was not always available. The wireless internet is too slow in rooms (it is very fast in lobby and in bar).
location was ok the impossible shower and toilet in rooms 401/402 in which you could not stay straight
The staff - waiter and waitress - in the restaurant was very nice. (Unfortunately leaving this week) It does not offer 4 star level of service, Difficult to find the hotel.
Location was good, after I found the hotel, it was a bit challenging. In general it was bad, spa&welness hotel I wait to get sauna but I cannot. Beforehand reservation was needed, unfortunately it was not mentioned in the information. Partly it was difficult to manage with English.
Our bathroom needed refurbishment, however other rooms seemed fine.
The hotel staff was very friendly, helpful and flexible. The breakfast buffet was very good. The beds were very good. We enjoyed our stay very much!
Hotel facility was old but well cleaned up. We were very much satisfied with room, restaurant and kind staff !
very nice staff, good food hotel is screaming for the renovation!!!
It was near from the skilifts, nice view to the mountings and places around
Nice hotel, staff does not speak english very well. Top location, good breakfest, espesially Apfelstrudel.
perfect central position, very nice and helpful staff
The staff is very friendly and helpful, very good location. We enjoyed the breakfasts. The price is reasonable, value for money. If you don't need luxury hotel - this one is really ok. Some small renovation works could be done - there were a few small defects in our room.
View to the slopes, home relexing ambience location. It was too up to the hill, with out of opportunity to use the ski buss. There is no such an option in Harrahov at all. So, the only way to have your own car. Absends of dry cupboard for the slope stuffand uniform. Lack of radiators in the rooms.
The true name of the hotel is Parkhotel Teresa Harrachov. Situated on a mountain slope but quite reachable during winter. Free parking. Very kind and helpful staff. The hotel provides everything that one might need for a relaxing winter holiday: sauna, jacuzzi, massage... and the full board (at will) with great and diverse food for the price for which in other places one might only get a poor breakfast. Will definitely come again if they don't rise the price.
I did not like even one single thing! awfull experience! Horrible hotel, very very unpleasant staff, all room should be equiped with balcony - we got top floor room with roof window, leak marks allover the ceilling, tv which did not work ... when i coplained i'd been told what i want when we are there only for two nights ... We bought all inclusive pckage - when we entered hotel bar at 19.45 we'd been told that they are closing, but the girl was so nice to give us a drink with words "ok, so i'll give you the last one." That happend to us with the lobby bar as well ... horrible unpleasant experience
fair price, and nice enough, near to a more expensive hotel with more fun facilities, near to ski slope no snow
hotel is nice, staff is nice, not so much fun in the hotel, but compare the price, it is quite nice!! the weather is not good, not snowing... but it is not fault of hotel.....
The service was nice and you can find everything there for a good skiing experience :)
When it's not a season for skiing - it's very quiet place in mountains. Like it very much.