Harrachov Hotels

We liked nature around hotel and new and modern equipment and facilities, primarily kids playground and waterpool. Also there is a shop with all necesary stuff nearby. The reception is very kind and cheerfull. For the small repairs in the room (screwhook in the bathroom) we had to wait more than 3 days, we had to repeatedly press on quality of cleanup (the towels was not changed, the carpet was not cleaned, ...) even it is for additional charge and we wanted to pay it. Also lifts missing in the hotel but they are working on it.

the weather 1. they promissed free WI FI . there was not wi fi available in the room. if I knew that I would not come to this hotel.2. The asked me, at the check out , to pay for room service that was orderred by another room but they forgot to give the other room the bill so they changed the room nomber and forgerred signature. when asked they appologized, but if did not look good on the bill I could pay for it. 3. one of the rooms given for full price was unheated ( its february in high mountains-sky holiday) and under roof so the free space was very small ( for midgets). did not receive any compensation for those irregularities.

This hotel is very nice located. The food was very good (lot of choise during breakfast). Staff was helpfull. The price is reasonable to quality. This hotel should be 3 stars not 4. Swiming pool was not always available. The wireless internet is too slow in rooms (it is very fast in lobby and in bar).

location was ok the impossible shower and toilet in rooms 401/402 in which you could not stay straight

very nice staff, good food hotel is screaming for the renovation!!!

The view out the window Poor service, poor breakfast

View to the slopes, home relexing ambience location. It was too up to the hill, with out of opportunity to use the ski buss. There is no such an option in Harrahov at all. So, the only way to have your own car. Absends of dry cupboard for the slope stuffand uniform. Lack of radiators in the rooms.

I did not like even one single thing! awfull experience! Horrible hotel, very very unpleasant staff, all room should be equiped with balcony - we got top floor room with roof window, leak marks allover the ceilling, tv which did not work ... when i coplained i'd been told what i want when we are there only for two nights ... We bought all inclusive pckage - when we entered hotel bar at 19.45 we'd been told that they are closing, but the girl was so nice to give us a drink with words "ok, so i'll give you the last one." That happend to us with the lobby bar as well ... horrible unpleasant experience