Guest reviews
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Solo
Overall Rating
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8.5 "Location is great."10.0 "100% thought it was
easy to get to the train station ." 10.0 "100%liked the proximity to shopping ." 7.5 "75% thoughtparking was inexpensive ." 10.0 "Near to public transport , according to 100%." -
7.7 "Good service."8.7 "87% found the
staff to be very friendly ." 9.2 "92% thought theservice was very professional ." -
6.6 "Breakfast is mediocre."
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5.5 "Food is average."
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4.3 "Rooms are not good."1.9 "81% said
rooms were small ." 1.6 "84%complained about the bathroom ." 0.0 "100%criticized the small bathroom ." 0.5 "95% thought they werepoorly maintained ." 4.0 "Air conditioning was criticized by 60%." 4.0 "60% foundproblems with the furniture ." 1.7 "83% weredisappointed with the minibar ." 4.4 "56% said thebathroom was dirty ." 0.8 "92% hadproblems with the shower ." 0.0 "For 100%, therooms looked old ." -
3.7 "Not very comfortable."1.9 "81% said
rooms were small ." 0.0 "100%criticized the small bathroom ." 3.2 "68% thought it wastoo noisy ." 4.0 "Air conditioning was criticized by 60%." -
2.2 "Disappointing internet connection."1.1 "89% said the
wifi quality was bad ." -
1.4 "Horrible vibe."0.0 "100%
criticized the unstylish hotel ."
Overall Rating
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8.5 "Location is great."10.0 "100% thought it was
easy to get to the train station ." -
7.7 "Good service."8.6 "86% found the
staff to be very friendly ." 7.3 "Management was excellent , said 73%." -
6.7 "Average value."
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6.5 "Breakfast is mediocre."
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5.5 "Food is average."
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4.0 "Rooms are not good."1.4 "86%
complained about the bathroom ." 1.6 "84% saidrooms were small ." 0.0 "100%criticized the small bathroom ." -
3.4 "Not very comfortable."1.6 "84% said
rooms were small ." 0.0 "100%criticized the small bathroom ." -
2.4 "Disappointing internet connection."
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1.4 "Horrible vibe."0.0 "100%
criticized the unstylish hotel ."
Overall Rating
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8.7 "Location is great."10.0 "100% thought it was
easy to get to the train station ." -
7.5 "Good service."
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6.6 "Breakfast is mediocre."
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4.1 "Rooms are not good."1.6 "84% said
rooms were small ." -
3.2 "Quite uncomfortable."1.6 "84% said
rooms were small ."
Overall Rating
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8.8 "Location is great."
Overall Rating
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8.5 "Location is great."10.0 "100% thought it was
easy to get to the train station ." -
7.6 "Good service."8.3 "83% found the
staff to be very friendly ." -
6.7 "Breakfast is mediocre."
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4.4 "Rooms are not good."1.5 "85%
complained about the bathroom ." 2.4 "76% saidrooms were small ." 0.7 "93% thought they werepoorly maintained ." -
3.9 "Not very comfortable."2.4 "76% said
rooms were small ." -
2.3 "Disappointing internet connection."1.2 "88% said the
wifi quality was bad ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.0review from
The staff was very friendly and helpful.
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4.7review from
I paid for the Wi-Fi for 2 days but due to some problem, as the hotel staff said, with my laptop, I was not able to connect but the hotel refused to return the money. I would say this is really bad gesture and I would think twice before staying in this hotel.
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6.7review from
with a very good location(close to the train station and easy to take bus to the old town). breakfast are good. hotel staffs are good-mannered and very supportive, we got a lot useful information from them. the lift arrives the mid-level of each floor, which means when you out of the lift, you have to walk to your room by either upstairs or downstairs to you floor.
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4.8review from
not much cold in room no heat and only one blanket and pillow
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3.7review from
the breakfast had good selection with lots of color. double actually means a twin. husband and i were moved to a smaller than double bedroom..not great. towels were very thin & very rough. basic rooms - certainly no luxury. lady at front desk was abrupt. situated out of town. hotel lacks atmosphere - seems to attract geriatrics with no apparent guest under 50. would not be back.
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6.0review from
hotel staff were very warm and friendly,breakfast selection was good,very clean the recption was very small, it was in the stairwell,not the best of a welcome.
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2.8review from
Packing our bags. Totally overpriced,extremely small,(approx.10 sqm incl.ensuite,very limited breakfast,and breakfast room,lift arrives at landing,mid point between levels so you use stairs up or down half a level.2 star at best.And no parking,dodgy area and a fair way out.Of 15 accom.on our recent Europe trip it was easily the worst,I'm sorry to say..As a builder these are my observations
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6.0review from
friendly staff, comfortable room. good breakfast, very close to train station I had to carry my suitcase up narrow twisting stairs
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4.0review from
very close to the station poor connection to internet
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6.0review from
close to train station and 2 tram stops to old town Heidelberg
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6.0review from
The staff was very friendly and helpful.
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4.7review from
I paid for the Wi-Fi for 2 days but due to some problem, as the hotel staff said, with my laptop, I was not able to connect but the hotel refused to return the money. I would say this is really bad gesture and I would think twice before staying in this hotel.
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4.8review from
not much cold in room no heat and only one blanket and pillow
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3.7review from
the breakfast had good selection with lots of color. double actually means a twin. husband and i were moved to a smaller than double bedroom..not great. towels were very thin & very rough. basic rooms - certainly no luxury. lady at front desk was abrupt. situated out of town. hotel lacks atmosphere - seems to attract geriatrics with no apparent guest under 50. would not be back.
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6.0review from
hotel staff were very warm and friendly,breakfast selection was good,very clean the recption was very small, it was in the stairwell,not the best of a welcome.
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2.8review from
Packing our bags. Totally overpriced,extremely small,(approx.10 sqm incl.ensuite,very limited breakfast,and breakfast room,lift arrives at landing,mid point between levels so you use stairs up or down half a level.2 star at best.And no parking,dodgy area and a fair way out.Of 15 accom.on our recent Europe trip it was easily the worst,I'm sorry to say..As a builder these are my observations
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6.0review from
friendly staff, comfortable room. good breakfast, very close to train station I had to carry my suitcase up narrow twisting stairs
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4.0review from
very close to the station poor connection to internet
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6.0review from
close to train station and 2 tram stops to old town Heidelberg
