Helensburgh Hotels

The Management were extremely welcoming, pleasant and helpful. It was obvious that the hotel was being refurbished as money became available to this small family hotel. The en suite bedrooms were getting there but the hallways had yet to be tackled. The breakfasts provided were very good.

Breakfast was fine. Bed was comfortable

Grubby, even the TV remote had things stuck between the buttons. Stayed two nights. Room not cleaned,no fresh towels. No telephone in room.

Clean, warm comfortable

Decor a little tired

Wonderful staff at the Normandy and the food in the restaurant is great. It is a bit on the retro side but the rooms are clean and comfortable, and we know we can leave or car safely while we are on holiday.

The only down side was the transport back from the airport. There wasn't enough room for all the people who required transport to get on.

I have stayed in the hotel previously and found once again value for money. In addition to this the staff are very helpful and professional. the food is superb and the portions very good, great atmosphere in the lounge bar

Very clean and modern hotel. Huge room decorated very nicely.

Food was not fantastic.

Very nice, clean facilities, nice rooms and is situated right on the River Clyde - nice for strolls along the river.

Advertised as having an airport shuttle since the facility is near the airport. They in fact only have a part time shuttle, which operates only when they have sufficient staff. The shuttle never operates on Sundays, and on other days, depends on whether or not they have a third person at the front desk.

Late check out time and fact you can have breakfast delivered to room.

I was very impressed with the friendliness of the staff.

Despite having my window closed the traffic noise was quite prominent

A pleasant hotel located on a seafront drive on the edge of the Helensburgh area, a short cab ride or longish walk from the middle of Helensburgh, and thus with reasonable connections to either the Highlands in one direction or central Glasgow in the other direction.

Nice room. Great breakfast. Clean.

beds were not as comfortable as one would expect at this type of hotel

The staff were very helpful and the place was very clean.

The noise, the walls are very thinly constructed, I heard people going to the toilet either side of my room (277). You could easily hear conservations all around and they had a heard of elephants staying in the room above one night I was there, and they had a function during my last night where the band was quite loud!

Nice, big room with all possible comforts. Good english breakfast.

No hairdryer in room as advertised. Breakfast could have been warmer.

I found my stay at the Watermill Hotel most enjoyable with the view from my room of the waterfall absolutely wonderful, I will definitely book again.

Nothing.

Standard airport hotel, good if you need to stay close by for an early flight. Nothing special. I wouldn't stay long-term, the walls are thin and there is no air conditioning.

i arried late 11.30 pm but check in was speedy. room was very comfortable and breakfast was remarkably good for a budget hotel

Rooms were spacious and the staff was fantastic.

I could not fault the hotel. My room and the hotel facilities were excellent.The location is very quiet despite being so close to the town centre, and it is very handy for the airport. I very much appreciated that they offer evening meals.

Peace and quiet

Matress was a bit hard

An excellent dinner in a beautiful location.

There was nothing I didn't like.

Fantastic view of the River, friendly staff

Hot water was not clear (had a brown tint). Room was a little cold at times.

The room was very comfortable and location was lovely.

Only stayed 1 night and feel it would not be fair to comment. but the price for the rooms facing MacDonalds front of the hotel is just as the same as the rooms facing the clyde side which the views are nicer and lovely.

Staff once notified of twin room mix-up were quick to resolve the issue- hotel was very good and would recommend/stay there again in future

Original booking in process took aroung 15 minutes as person could not find the booking no lift service offered for my elderly mother - room on 2nd flr and no offer of assistance with bags

Relaxation a nice meal in the evening after exploring the Clyde coast then a nice comfy bed and a loveley breakfast and the staff were all wonderful.

One of the few hotels where there was nothing to complain about

Nothing.

Rooms are directly over the club below (as advertised). Unless you are in your early 20s and don't mind unclean rooms, a shared unclean bathroom (used by staff!), horrible food, and a general smell of fried food and old beer - don't stay (or eat) here!

the location

Has had a redesign and is more goth than scotish baronial. Though it is unclear where all the crocodile skins fit in!!

We found the food very good, the staff most courteous and helpful, and the accomodation very comfortable.

Not very much!

rooms comfortable, heating very good. very accessible for disabled guests.

would have preferred 2 have a bath inour room, also more tea and coffee in rooms would be great, we went to shop and bought our own.

freindliness of the staff