Hemel Hempstead Hotels

Excellent hotel. Clean and basic. Excellent value for money.

Nothing. The whole experience was dire.

The evening food (curry and rice) was amongst the most disgusting, overpriced rubbish I have ever had.

It is not too far from Luton Airport

Bathroom fixtures need repairing. There were leaky faucet and noticeable wear and tear.

There was a considerable delay in checking in - as the hotel had no record of my booking. I was not asked to produce the printed booking reference details - and did offer it to the receptionist a couple of times. Eventually I was checked in - but was made to feel as though I was being done a favour to have the rate at the rate on my booking reference.

Very efficient staff and quick check out

The hotel was lovely with friendly staff and clean rooms. I found the bar rather expensive compared to others and as the hotel is out of town you are not really able to go to any other bars. Over all it was a nice stay.

Bar prices

The friendly staff and comfortable, very clean rooms.

Stella has gone up 10p a pint.....lol Went to use broadband for a faster download, very very expensive rate. Did not use.

The friendly staff and comfortable rooms.

convenient,good service,clean rooms,pleasant surrounds,nice staff

friendly,comfortable

The Staff were excellent curtious and very friendly also rooms were very clean and it was in an excellent location

Nothing

The service of the staff, quality of the food and the location were all very good

pleasent stay kind and attentive staff

The staff were really friendly & the breakfast very good. The room was also nice and warm on arrival

Breakfast excellent

Stairway to room too steep and comparatively dangerous to older people

Very quiet room, which was what I asked for! Very nice meal at the bar and lovely breakfast

Nothing really

Very good value for the price paid. Clean, spacious room with good facilities. Comfortable bed and even a choice of pillows. Helpful, friendly staff at reception. Hotel is in a convenient location for Luton Airport which was ideal for us, because my girlfriend was here just for the weekend from France. Also convenient for for Whipsnade Zoo, which is only 10 miles away.

Very nice room with upmarket fittings.

Paper thin walls between rooms. You could hear everything going on. Very poor breakfast that doesn't do justice to the Hilton brand. Surprisingly the breakfast was no better in quality over a premier Inn. Premier Inn comes out on top in terms of quietness. Their doors don't slam.

Lovely room, excellent value for money

- Pet friendly - Beautiful building with beautiful rooms and beautiful gardens

- The kitchen is just regular - We had to queue for the breakfast because the room is too small - We had to reserve even for the 5 o clock tea hours in advance

i booked for my 21st wedding anniversary as a surprise for my wife. The entire weekend was absolutely brilliant, outstanding historic building, great facilities,wonderful staff, fab food, we enjoyed the spa too. We will recommend to freinds and return without doubt.

no

Convenient location.

The heating was not working and the room/bathroom was tired and shabby.

The staff where helpfull first providing a very small electric heater and then moving me to another room upon request.

The first room had no heating, and on one of the coldest days of the year. The second room was warm but full of old broken furniture. With a bed the size of a large single definately not a double.

Excellent location close to airport. Very quiet and comfortable room with good shower. Complimentary breakfast was fine with good quality ingredients .On a freezing cold weekend, the hotel was very warm and cosy.

Whilst dinner was of acceptable quality, the menu was perhaps overpriced because of the captive market. I do resent paying £5.90 for a glass of not very good wine.

Comfort

N/A

The receptionist was very nice, he even ordered a taxi for me which came in time in the morning.

Cold bathroom

It was reasonable value for money

lack of trained staff. Room was very small with facilities outside.

There was adequate parking next to the hotel. The room was ready on arrival. Staff friendly and helpful. Nice room. Breakfast was good.

Our room was directly above the bar and on the night of our stay there was a DJ and disco. The noise was loud and the base made the floor vibrate, however, although it did not prevent us from sleeping because we were really tired I feel that other guests would find this a problem.

The room was clean and spacious with tea & Coffee facilities. Normal check- out time is 11 A.M. but they allowed us in our room until 12.15 (reluctantly) and provided storage for our cases until we departed for the airport in the evening.

There was loud noise from the Bar on Saturday Night but Sunday Night was fine. Last breakfast is served at 9.00 am., which is a little early for people on a leisure break. My sister asked reception if she could buy some milk (we had run out in the room) and was told to go up town, they could not give her any. Perhaps they didn't have any.

Shower stalls with partial shower glass

The breakfast was a 10/10

night staff on reception left us waiting for entry into the hotel, until he had finished a phone call. Barman ignored us when we tried to order food and drinks and served a customer who had obviously been in the bar all night giving tips to the staff! Night staff were very poor to say the least!

Nothing

The room was very small The shower was very small Nothing was good about this place

Location for airport. Good bar and restaurant area unusual for an Ibis. Usual Ibis cleanliness..

Watch out for the pricing policy. The published rate is a fiction. Always book in advance to fix the rate.

Bery fast check in /checknout, very friendly, nice rooms but not big

good but too small room.there was no place to turn around in the room.the drininking water was charged 2.50 pounds a 350 or 500 ML bottle. this is the most expensive water I ever had in my life. there was no place to keep your clothes and no writing table. it was not worth for 123 pounds a night. one night stay it is ok but 4 or 5 night stay it is not a place recomended.

The front office staff was extremly very good and they make you feel at home. the English breakfast was excellant. my best wishes to front office staff Virginia and Michel.

The staff was really great! The bar tender ordered me kebab delivery since I arrived after the kitchen closed.

The staff were very friendly and efficient. Breakfast and the food in the bar was excellent and great value.

Had a problem with the heat in the room. Unbelievably it was too hot.

It's a beautiful old building.

the rooms were in a very poor state of repair. facilities and decor were outdated and very tired.

Convenience of location

In desperate need of modernisation

Excellent facilities for the cost

good location, but the room is absulutely small