Hillsdale Hotels

Beds were comfortable and appealing. Staff was nice. Location was excellent.

Curb appeal was lacking.

It is so easy to be a guest at the Red Lion Inn. The staff are so willing to make your stay comfortable, the food is good and there is plenty to do and enjoy.

We stayed in Stevens House. The rooms were very nice. We enjoyed the parlor with fireplace and big screen. The kitchenette was great and had everything we needed . The location is good for a nice walk around town or a game of tennis.

The lack of a breakfast option. There really aren't many alternatives in the town either. We didn't have children along , but there isn't much for them to do in town IMO.

Large rooms, several elevators, nice pool, ample parking, extensive breakfasts (with scrambled eggs, bacon, sausage, make-your-own waffles, yogurt, various breads, coffees, juices, and cut fruit - tho not exactly fresh). Good check-out time of noon.

No exercise/stationary bike in the fitness room! Reluctance to help when the maids failed to clean our room (due, admittedly, to our inadvertently leaving the 'do not disturb' sign on the door). While advertise 'free wifi' they offer higher speed for more money (meaning: they have artificially reduced the 'free' speed) and limit the number of devices to 3. Shower, but no bathtub. No magnifying shaving mirror.

Clean, friendly, pleasant

clean, cheap, basic, no frills, but not needed if youre just there to sleep, shower, etc.

The staff were excellent, calling us via phone in our room to ensure all was well and then responding immediately to a question we had. Great location and easy access to several gems of towns. Lovely view nestled in the Berkshires. Big room and quiet surroundings. Had a variety of cable channels. Good deal for money!

The rooms are pretty dated and the bathroom fixtures were a bit quirky. The tub and sink are dated and looks aged.

Ski, snowboard, bowled Definitely one of the best in the area. Very good breakfast although there could have been more seating. In room fridge and microwave great for after ski snacks

There could have been hooks for ski jackets etc. and a little more storage. When skiing you have a lot of clothing.

They had rooms available.

I thought it was pricey for the quality of room/motel.

Friendly, courteous staff. Excellent location, easy to find, great view, quiet.

Breakfast was disappointing. Only carbs, not even cereal. Room had a stale, musty smell that never went away even after AC on high. Limited channels on TV and we could not find local weather.

Friendly staff and clean rooms

Breakfast ends at 9am sharp. Fitness center access ends at 11am

Amazing staff. Great room (received upgrade when we arrived). Great location, attention to detail etc, etc, etc.

Absolutely nothing! My husband's comment was 'this B & B sets the standards for the others'.

Beautiful view and surrounding area, really nice owners who gave advice on where to go in the area and how to get there. They left us brownies, chocolate, offered movies and upgraded us a second room. Will definitely be back, thoroughly enjoyed our stay.

The innkeepers provided a small bottle of wine as a welcoming gift, there is an electric fireplace for ambience and you can eat the provided breakfast in your room. There are games and movies available and the innkeeper was very informative. Also they provide robes, have a fridge, toaster oven and microwave in the room. Ice is in the freezer. The woman who is part of the cleaning staff (Kim I believe) was very nice when we were leaving. Unfortunately my elderly mom was ill at 2:00pm the night before from eating fried food and I cleaned up as best I could. Kim was very sweet and expressed her concern and said not to worry about anything. Can't say enough about the owners and staff. They are there to meet your needs and ensure that you enjoy your stay.

Only suggestions would be to have a wall mirror in the living area so when one guest was in the bathroom the other could get ready outside. Little plates would have been nice for our bagels, quiche and other baked goods. Not major inconveniences by any means.

From the moment we arrived at the Shaker Mill Inn we instantly felt at home. We walked into our room and the lights were on, music was playing, the electric fire place was on, and there was wine, compliments of the owners. The room was extremely clean and well-kept and full of little personal touches. We stayed for two nights and went skiing at Catamount during the day. It was just a half hour drive from Catamount and worked out for us very well.

Our room wasn't completely modern and updated, but what it lacked in updates, it made up for in cleanliness.

Everything. The room was very nice, warm and comfortable. The staff was friendly and very accomodating. The breakfast were delicious. One of the best Inns we have stayed at.

Super friendly and thoughtful owner, with a clean and comfortable facility in a lovely setting.

The bathroom was very small and equipped with a tiny shower stall.

CLEAN, UPDATED ROOM, FRIENDLY HELPFUL STAFF, DIDNT HAVE TO ASK FOR THE PASSWORD FOR WIFI ACCESS WAS GIVEN CODE AS SOON AS WE CHECKED IN