Hotels near White Plains Westchester County airport

Hotels near White Plains Westchester County airport

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Westchester County (HPN) - White Plains, NY
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Best hotels near White Plains Westchester County airport

Cleanliness
9.3
Comfort
9.4
Facilities
9.7
Location
9.4
Overall
9.0
Overall 9.2 Excellent
Based on 355 reviews
Cleanliness
9.3
Comfort
9.4
Facilities
9.7
Location
9.4
Overall
9.0
Cleanliness
10.0
Comfort
6.0
Facilities
9.0
Location
10.0
Overall
7.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.4
Comfort
9.3
Location
9.5
Services
9.4
Staff
9.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
9.5
Overall
9.0
Cleanliness
9.6
Comfort
9.6
Facilities
9.6
Location
9.3
Overall
9.3
Cleanliness
9.3
Comfort
9.4
Location
9.3
Services
9.1
Staff
9.3
Cleanliness
9.6
Comfort
9.7
Location
9.4
Services
9.3
Staff
9.6
Cleanliness
9.3
Comfort
9.2
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
9.4
Comfort
9.5
Location
9.5
Services
9.3
Staff
9.5

Excellent 10.0
Pros: The bed and sitting area being separate was very convenient. I also enjoyed the swanky design of the bathroom.shower.
Cons: N/A
Excellent 10.0
Pros: The hotel is fantastically located right downtown - great for walking or finding local restaurants. Every staff person we met went out of their way to be helpful and friendly. Hotel spectacularly clean, beds were comfy too.
Excellent 10.0
Cons: Everything was great. Staff was great very helpful
Excellent 10.0
Pros: The staff was very nice. Our room was very clean. And the pool and fatness center were clean. I liked that my family and I were the only ones in the pool at our reserved time so it wasn't over crowded. And I liked that the staff upheld it's Covid policies.
Excellent 9.0
Cons: Didn't seem as clean this time (2nd visit). Wasn't dusted. Need to provide more towels and washcloths.
Mediocre 3.0
Cons: Rowdy guests on the floor
Excellent 8.0
Pros: The design, quiteness, and security.
Cons: It was dusty
Excellent 10.0
Pros: Neighborhood was a bit dangerous at night Lots of homeless and bums asking for money
Cons: Neighborhood was not the best
Excellent 10.0
Pros: All excellent- staff simply amazing and efficient! Highly recommend!!!
Cons: No
Excellent 10.0
Pros: Everything was super
Cons: Everything was perfect
Excellent 10.0
Pros: The service was excellent ! The front desk staff were beyond accommodating! It was much more than expected.. I will def return!!!
Excellent 10.0
Pros: The staff was great! Rooms were clean.
Cons: Parking is underground and requires valet to park and pick up your car. Parking adds quite a bit of unexpected expense to your hotel stay. Wish it was free.
Excellent 8.0
Pros: this hotel was very roomy and clean. location is perfect and safe
Excellent 9.0
Pros: It was clean and very well located. Hotel employee at desk was very helpful and kind, we asked for an extra hour with no issue. Would stay here again
Excellent 10.0
Pros: Costumer service was TOP NOTCH. The staff has made this hotel my go to place in White Plains.
Cons: The hotel itself is a little dated. Nothing overly concerning but a touch up would be nice.
Good 7.0
Pros: Central location
Cons: No free parking
Excellent 9.0
Pros: Location
Excellent 9.0
Pros: Easy check-in, great service from the employees.
Cons: No, great trip.
Excellent 10.0
Pros: close to everything
Cons: sometimes you smelled the kitchen of the fastfoodrestaurant in the house
Excellent 8.4
Good 7.7
Pros: Hearing and cooling system was so loud no one could sleep
Excellent 10.0
Pros: The staff is friendly and helpful. The rooms are very clean and well maintained. I would definitely stay here again.
Excellent 8.8
Pros: Everything was good.
Cons: Noisy neighbors on the room next to ours and the weird shower head design.
Excellent 10.0
Pros: The room was large and the staff were great.
Excellent 9.7
Pros: The comfort the modern decor and the overall quietness of the place considering its in the heart of town.
Cons: I liked everything
Excellent 10.0
Pros: Friendly staff, valet parking, convenient location. The room was well laid out and very nicely decorated. The room was quiet, no noise from other rooms.
Excellent 9.4
Pros: Rooms were well appointed and comfortable, staff was friendly and helpful
Cons: Pool was closed
Excellent 10.0
Pros: Great on all counts that matter to us: staff, design, amenities, location, and value. Works for business or leisure. Our 12 year old son and I decided to stay in White Plains on a lark (after an educational and fun trip to Sleepy Hollow), and very happy we did. Would recommend to anyone who needs "a clean, well-lighted place" to sleep.
Cambria Hotel White Plains - Downtown - White Plains
Rated #1
9.2
Excellent 9.2
Based on 355 reviews
Details
Reviews

Cleanliness
9.5
Comfort
9.4
Facilities
9.0
Location
9.5
Overall
9.0
Overall 9.2 Excellent
Based on 294 reviews
Cleanliness
9.5
Comfort
9.4
Facilities
9.0
Location
9.5
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.5
Comfort
9.4
Location
9.6
Services
9.1
Staff
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
7.0
Comfort
7.0
Facilities
7.0
Location
7.0
Overall
7.0
Cleanliness
9.6
Comfort
9.5
Location
9.5
Services
9.3
Staff
9.5
Cleanliness
9.1
Comfort
9.2
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
9.5
Comfort
9.3
Facilities
9.3
Location
9.5
Overall
9.3
Cleanliness
9.2
Comfort
8.9
Location
9.1
Services
8.7
Staff
9.0

Good 7.0
Pros: The ambience was amazing beautiful location
Cons: Not worth what we got! If you young go anywhere else if you old and got money come here.
Excellent 8.0
Pros: Location
Excellent 10.0
Pros: Beautiful property in great location with wonderful staff who went out of their way to make us feel welcome
Cons: It was perfect
Excellent 10.0
Pros: everything
Excellent 9.0
Pros: The location is incredible. The bed is super comfortable.
Cons: The room is a bit “tired”. Exceptionally clean and comfortable. The carpet was worn in places, lamp shade frayed, etc.
Good 7.0
Cons: I was charge an extra 100 buck I book the wrong date by mistake
Excellent 10.0
Pros: The spa was excellent as was the restaurant L’escale
Excellent 10.0
Pros: Fantastic service, great location, and the room was incredible.
Cons: No
Excellent 10.0
Pros: Old world charm with every modern amenity,
Okay 5.0
Pros: Location! Very close to the train station and things to do, such as Greenwich Ave. Room service was quick. Bed was very comfortable and the hotel looked very nice.
Cons: The door in our room was very thin. I could see light coming through and I could hear every conversation in the hallway. The view from our room was just powerlines and winter storage. I was disappointed. Not worth the ratings or money.
Excellent 10.0
Pros: Ambiance
Cons: Limited and expensive room service menue
Excellent 10.0
Pros: The staff was so supportive and helpful - I was there for my mother's funeral - they suggested a free shuttle service the hotel offered and made reservations for me and my family at the French restaurant attached to the hotel which was excellent.
Cons: Nothing
Good 7.0
Pros: Beautifully done!
Cons: We booked a king size bed, but got a queen. We got a horrible nights sleep because of it!
Excellent 10.0
Pros: The vibe is warm and inviting. The staff is well try and super friendly. I like having the coffee access 24 hrs a day.
Cons: More hangers in the closet.
Excellent 10.0
Pros: The hotel, the service and dining is exceptional.
Excellent 10.0
Pros: We stayed for only one evening but we were quite pleased. The hotel is lovely and located on the harbor with gorgeous views. It is also conveniently close to the train station which we took to and from Manhattan. The shops of Greenwich are also within walking distance and this provides a nice option. The shops are upscale and unique. I would recommend this hotel for a romantic weekend getaway. Champagne is provided upon arrival and there was a continental breakfast provided. The staff was kind and not intrusive. Awesome place! You won't be disappointed.
Cons: No pool and nothing for kids to do.
Delamar Greenwich Harbor - Greenwich
Rated #2
9.2
Excellent 9.2
Based on 294 reviews
Details
Reviews

Cleanliness
9.5
Comfort
9.2
Location
9.5
Services
9.1
Staff
9.4
Overall 9.2 Excellent
Based on 71 reviews
Cleanliness
9.5
Comfort
9.2
Location
9.5
Services
9.1
Staff
9.4
Cleanliness
9.5
Comfort
9.0
Location
9.0
Services
8.8
Staff
9.0
Cleanliness
9.4
Comfort
9.2
Location
9.5
Services
9.1
Staff
9.6
Cleanliness
9.5
Comfort
8.5
Location
9.5
Services
9.5
Staff
8.5
Cleanliness
9.5
Comfort
9.4
Location
9.6
Services
9.1
Staff
9.6
Cleanliness
9.3
Comfort
9.2
Location
9.3
Services
9.2
Staff
9.2

Excellent 10.0
Pros: Loved it feels like home away from home
Excellent 10.0
Pros: This is our 3rd visit to The Stanton House Inn: classy, charming, clean and comfortable....you can't get any better than this.
Excellent 9.2
Pros: The location is very convenient. It's walking distance to the downtown area where most of the restaurants, bars and attractions are. And there is a big Whole Foods a few minutes away from the location. Our room number is 39, which is a very lovely room. It has a beautiful light yellow and blue color scheme, cute decor, and great lighting. We especially like that there is an extra sink outside the bathroom, which allowed me and my friend using sink and mirror at the same time. The free breakfast provided by the Inn is a huge plus. They change the menu everyday, and every dish is freshly made with high-quality ingredients!
Stanton House Inn - Greenwich
Rated #3
9.2
Excellent 9.2
Based on 71 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.8
Facilities
10.0
Location
8.8
Overall
10.0
Overall 8.7 Excellent
Based on 189 reviews
Cleanliness
8.9
Comfort
8.8
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
8.6
Comfort
8.4
Location
8.6
Services
8.1
Staff
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
9.1
Location
9.0
Services
8.8
Staff
9.2
Cleanliness
8.8
Comfort
8.5
Location
8.3
Services
8.8
Staff
8.7
Cleanliness
9.1
Comfort
9.0
Location
9.0
Overall
10.0
Services
8.6
Cleanliness
9.1
Comfort
8.9
Location
8.6
Services
8.8
Staff
9.1

Excellent 9.0
Pros: Clean, quiet, awesome room
Cons: Nothing around property
Excellent 10.0
Pros: Easy check-in/check-out room was clean. Breakfast to go bags were good considering our safety concerns during Covid. Convenient location to Diner.
Excellent 8.0
Pros: Close to hospital
Excellent 10.0
Pros: Everything. I'll be back
Excellent 10.0
Excellent 9.0
Pros: Good sized room, bed was very comfortable. The additional faucet next to the microwave and fridge was a great touch. Work desk was larger than usual, and included desktop outlets.
Cons: This is nitpicking, but the TV was on the small side.
Excellent 8.0
Pros: The nice quite area.
Cons: slippery tub.
Excellent 10.0
Pros: The staff. Needed to change rooms and we were helped immediately.
Cons: No
Excellent 10.0
Pros: Very clean.
Cons: No.
Excellent 10.0
Pros: Very well appointed. Quiet. Comfortable
Excellent 8.0
Pros: The staff is incredible. They are so pleasant and helpful. Always smiles on their faces!
Cons: After staying here intermittently for 5 years, for family and friend visits we have noticed that this hotel could use some remodeling. Rugs should be replaced, lamp shades need broken, wallpaper is dirty and peeling. Same breakfast for 5 yrs..omelettes!
Excellent 10.0
Pros: neat,clean,spacious,fresh beyond expectations
Cons: small pillows
Excellent 10.0
Pros: Clean, well run, very friendly staff. I showed up very early and they immediately gave me a room. The free breakfast is good - not memorable but with fresh fruit and self-cook waffles, what is not to like? Even hot cheese omelets and sausage.
Cons: the plastic Cremora in place of an actual milk product for the coffee is my only complaint.
Excellent 10.0
Pros: The room was very spacious!
Cons: No
Okay 4.0
Pros: There was heat and the water pressure in the shower was great
Cons: Everything else. The staff was rude to customers, the singing in for the pool policy was unnecessary, the carpet in the room was dirty, the blankets are too small and the beds are HARD as a rock.
Excellent 10.0
Pros: Couldn't have been better. Will consider staying at 'comfort next time and if we go to Hawthorne we'd definitely stay at Comfort.
Cons: There is nothing that was even remotely not to our liking. We felt as though we were royalty. Thanks
Comfort Inn & Suites - Hawthorne
Rated #4
8.7
Excellent 8.7
Based on 189 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.8
Facilities
7.3
Location
9.0
Overall
8.0
Overall 8.6 Excellent
Based on 202 reviews
Cleanliness
8.9
Comfort
8.8
Facilities
7.3
Location
9.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
6.0
Comfort
2.0
Facilities
2.0
Location
8.0
Overall
2.0
Cleanliness
8.9
Comfort
8.9
Location
9.1
Services
8.7
Staff
9.0
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
8.6
Comfort
8.4
Location
8.7
Services
8.4
Staff
8.8
Cleanliness
9.3
Comfort
9.2
Location
9.4
Services
8.5
Staff
9.2
Cleanliness
9.0
Comfort
9.0
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
9.0
Comfort
9.1
Location
9.1
Services
8.7
Staff
9.6

Excellent 10.0
Pros: Staff was fantastic. Room was quiet and comfortable and everything was very clean.
Good 7.0
Pros: The room was very spacious and quiet as we requested. The lobby smelled clean and it it looked like it was just remodeled. Check in and out were so fast less than 5 minutes each. The staff was friendly and helpful
Cons: The room was very dated, everything was very clean but looked very old, not like the online pictures. The AC is extremely loud, and it was on all night. There is no room service and the wifi is very slow unless you pay $5 per day. The mattress was very uncomfortable, we stayed only for one night.
Excellent 8.0
Pros: The staff are always welcoming and friendly throughout, always there to assist always. The location couldn't be more perfect. Close to everything.
Cons: On my last two visits the rooms weren't properly stocked with the essentials such as towels and dishes. The linens are a bit older and show wear and tear. Other than that all was well.
Mediocre 3.0
Pros: I purchased two suites for my daughters 8th bday and I felt like the rooms were poorly kept the furnitures were dirty and things were broken...I also do not think there should be a 300 deposit for a hotel that seems like it housed individuals from a shelter or drug rehab. The best part of my stay was the free parking that I felt was the least they could have done. There was stale smell of smoke in our rooms, yet we were warned about smoking. I think this hotel is a joke. Will never return!!!
Cons: Everything... will never ever stay there again! Even if the room is $1.
Excellent 10.0
Excellent 10.0
Pros: It is like an apartment.. an at home like quality..
Excellent 10.0
Pros: very clean hotel...
Cons: all was ok
Mediocre 3.0
Pros: Location by train l, breakfast included and very large room.
Cons: Door keys didn't work, bathrooms on lobby out of order, parking is extra fee, place is dated in need of some renovation.
Excellent 10.0
Pros: Very spacious in living and bedroom and breakfast was excellent! Staff very friendly and accommodating
Cons: The bathroom had little space for toiletries.
Okay 4.0
Pros: Location
Cons: Air conditioning didn’t work. They switched our rooms and the new room had TVs and phones which did not work. Would not stay there again. Not a typical Marriott level of quality.
Good 7.0
Pros: Front desk staff were congenial, helpful and hospitable.
Cons: Even after reporting it to the front desk, the faucet continued to leak and the light fixture in the bedroom continued to sputter and blink. I don't know if the engineer with not capable or they chose to wait until we moved out of the room to repair.
Excellent 8.0
Pros: It was very roomy and well equipped. The breakfast was pretty good too
Cons: There weren't many bathroom supplies, and the foldout bes was really hard.
Excellent 9.0
Pros: The friendliness of the front desk staff
Good 7.0
Pros: The suite was spacious , clean, and quiet. The breakfast was expansive.
Cons: Although familiar with White Plains, this hotel is hidden away. Being unable to regulate the temperature without calling maintenance was inconvenient.i did not like walking to the hotel from the garage in the dark.
Excellent 10.0
Pros: First of all the amount of space we had was amazing, the view was spectacular and the location so close to the Metro was very convenient for a quick trip to the 911 Memorial.The Japanese restaurant inside had excellent food an affordable prices for lunch.
Excellent 10.0
Pros: I've stayed in a lot of Residence Inns during the past 30 years of business and leisure travel and this one was a great pleasurable stay. It started with check-in when Midinah at the desk greeted with such cheerfulness that I thought it was 9:30 AM instead of 9:30 PM. After a tough day of travel, it was nice to get a warm welcome after walking into the lobby. And it was as if she was expecting me when I walked in through the entrance. I was amazed that she could tell that I was going to be a new guest, since I didn't bring any luggage with me during check in. The Health Club was impeccably clean and spacious, which is appreciated. In most other chains, an exercise room is just a closet with with a mirror and some free weights. I like that there is room to move around and to be out other guests' way. Having the five exercise machines was a great sign to guests that this Residence Inn takes the guests need to exercise seriously. The breakfast buffet was well managed and well stocked with cooked staples like eggs, fried pepper and onions and canadian bacon. The adjoining restaurant, Aberdeen, was a hidden gem. It's a Chinese restaurant that serves dim sum all day long. On Yelp.com someone said "I've always heard that if you see Asians eat at an Asian restaurant that the place has got to be good". And it was true when I ate there.
Cons: The parking is $10 per night and it is a tight squeeze to get around the garage and to park.
Residence Inn by Marriott White Plains Westchester County - White Plains
Rated #5
8.6
Excellent 8.6
Based on 202 reviews
Details
Reviews

Cleanliness
9.1
Comfort
8.8
Facilities
7.1
Location
8.7
Overall
7.6
Overall 8.6 Excellent
Based on 180 reviews
Cleanliness
9.1
Comfort
8.8
Facilities
7.1
Location
8.7
Overall
7.6
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.9
Comfort
8.7
Location
8.5
Services
8.8
Staff
8.8
Cleanliness
8.0
Comfort
7.0
Facilities
5.0
Location
8.0
Overall
4.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
8.8
Location
8.6
Services
8.7
Staff
8.8
Cleanliness
9.0
Comfort
9.0
Location
9.5
Services
9.0
Staff
8.8
Cleanliness
9.1
Comfort
8.8
Facilities
7.3
Location
8.7
Overall
8.0
Cleanliness
9.0
Comfort
8.5
Location
8.6
Services
8.2
Staff
8.3

Good 7.0
Pros: where was the breakfast ?
Excellent 9.0
Pros: Breakfast was "to go" bags and they were fine. Our room was very comfortable and quiet. Love the location of the hotel. The grounds are very well kept.
Cons: I liked everything.
Excellent 10.0
Pros: All around nice place to stay at
Excellent 10.0
Pros: Comfortable rooms at a reasonable price and the location.
Cons: Although the room seemed very clean, I had to pick up bits of trash from the rug.
Excellent 10.0
Pros: Comfort
Cons: No
Excellent 8.0
Pros: The hotel was clean and easy to navigate.
Excellent 8.0
Cons: The young lady at the front desk with the young man who checked me in was rude.
Good 7.0
Pros: Comfortable room. Smart tv.
Cons: Neighbors and hallways traffic was late night and loud
Mediocre 2.0
Cons: A drunk group of people where coming out of their room and being obnoxious when we were trying to get to our room the day we arrived. The second night a group of people started yelling and making noises at the swimming pool at 3 AM. I had to call the fron
Excellent 10.0
Pros: Impeccably clean pool was great, staff very accommodation
Excellent 10.0
Pros: My favorite for work reasons
Cons: It"s a good price for amenities it gives and location but still so expensive
Excellent 9.0
Cons: Construction nearby
Excellent 9.0
Pros: Nicely appointed room in a modern style. Location very handy for the interstate but surprisingly quiet. Good size pool and pleasant outdoor seating area.
Cons: Having to pay for breakfast.
Okay 5.1
Pros: location Staff was friendly
Cons: Ants in rooms Outside furniture needs replacement Weeds in beds No local channels on TV Carpet stains
Excellent 8.0
Pros: Staff very friendly, room very clean. Looking out to the courtyard was beautiful!
Courtyard by Marriott Rye - Rye
Rated #6
8.6
Excellent 8.6
Based on 180 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.3
Facilities
9.3
Location
9.1
Overall
9.6
Overall 8.8 Excellent
Based on 41 reviews
Cleanliness
9.1
Comfort
9.3
Facilities
9.3
Location
9.1
Overall
9.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.1
Comfort
9.1
Location
9.4
Services
9.1
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
9.1
Location
8.8
Services
9.1
Staff
9.1
Cleanliness
8.6
Comfort
9.0
Facilities
9.0
Location
8.6
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
9.5
Overall
10.0
Cleanliness
9.4
Comfort
10.0
Location
8.8
Services
8.1
Staff
9.4

Mediocre 2.0
Pros: It was a rip off. I expected it to be included. Mu guest was misled by someone on the phone and breakfast was $200
Cons: Accessability.
Excellent 10.0
Pros: Everything was amazing from checking in to checking out :) I was celebrating a birthday and they made it wonderful, already planning my next trip back.
Good 7.0
Pros: The staff and valet was exceptionally nice!
Cons: Smaller than expected
Good 7.5
Pros: Absolutely The Best !! > Can’t wait to return!
Cons: Nothing
Excellent 9.6
Pros: Location and Facilities
Cons: The cleaning ...
Excellent 9.2
Pros: Order was made exactly how I asked. I asked for one turkey burger cut in half I advised the phone operator that we were sharing the meal and they split the burger and sent up extra fries I thought that was very thoughtful and the waiter was very courteous and pleasant
Cons: Everything was good down to the tiny salt and pepper shakers
Excellent 10.0
Pros: The staff that cared for us and extended our stay when one person had a heart problem and was admitted to the hospital
Cons: None
Good 7.7
Pros: Nice rooms and bathroom. Spacious. Quiet. Excellent help from bellman. Arranged limo from JFK to hotel and to Manhattan
Cons: Checkin wait for over an hour after 4 pm.
The Opus, Westchester - White Plains
Rated #7
8.8
Excellent 8.8
Based on 41 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.7
Facilities
9.1
Location
8.4
Overall
9.5
Overall 8.4 Excellent
Based on 1,109 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
9.1
Location
8.4
Overall
9.5
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.6
Comfort
8.7
Location
8.3
Services
8.5
Staff
8.6
Cleanliness
9.5
Comfort
8.0
Facilities
7.5
Location
8.0
Overall
8.5
Cleanliness
9.3
Comfort
10.0
Facilities
9.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.7
Location
8.7
Services
8.6
Staff
8.8
Cleanliness
8.4
Comfort
8.6
Facilities
10.0
Location
8.2
Overall
10.0
Cleanliness
8.7
Comfort
8.6
Facilities
10.0
Location
8.4
Overall
10.0
Cleanliness
8.5
Comfort
8.5
Location
8.1
Services
8.3
Staff
8.4

Excellent 8.0
Pros: Rooms were a littler smaller than expected. But quite comfy !
Cons: Little more cleanliness
Okay 4.0
Pros: Front desk person was not manning the desk - had to wait close to 3 minutes for someone to assist. By that point I had already breathed in enough of the perfume that was being circulated by those machines that a number of hotels have recently installed to create some sort of atmosphere. Not sure but I had a sinus headache within 5 minutes. Thank we got to the room which was nice. The bathroom was good but the main room was small and poorly designed so the floor space was barely there. Also, the windows were sealed shut. So no fresh air and very stuffy.
Excellent 10.0
Pros: Everything
Excellent 10.0
Pros: Room was great, Christine was super helpful at the front. The only thing was, we had to leave at 5am and felt bad the door to our room kept slamming cuz we had so much stuff. Otherwise awesome stay - thank you!!
Cons: Room door closed loudly
Excellent 8.0
Cons: Had to hold toilet seat cover open to use. No hair drier. Inadequate towels. Install of soap holders in shower should have been in front of shower instead of under shower head.
Excellent 8.0
Pros: Cleanliness and location
Cons: Just wish the restaurant was open for breakfast...
Excellent 9.0
Pros: Exc staff... clean ... Good decor...mostly quiet.
Cons: Location
Excellent 10.0
Pros: Very clean. Helpful staff.
Cons: No
Excellent 10.0
Pros: The room was like a cute little apartment and I loved the space we had!
Cons: I wish while we there, they had cleaning staff but due to COVID, it was totally understandable. The front desk staff was great with suppling us with toiletries!
Excellent 9.6
Okay 5.0
Pros: The location was good.
Cons: Staff rarely visible. (A burglar would have had a field day) Garbage in hallways. 6 am coffee promised never there at 6 am. Hotel needs some repairs and painting.
Good 6.0
Pros: The hotel was clean. The minimal staff was very nice.
Cons: It is a difficult time during COVID. What really upset me was the really poor breakfast offerings. Mostly-he coffee. It is nothing but colored water. At bare minimum they could spring for Folgers. The rest was garbage and warm. warm yogurt?
Excellent 8.0
Cons: No coffee before 6:30 AM; morning desk clerk had bad attitude; room shade broken
Excellent 10.0
Pros: From the friendly front staff lady to the comfort of my room to the gentleman at checkout’
Cons: Not one thing!
Excellent 9.0
Pros: Microwave and refrigerator in room. The location. Breakfast included.
Cons: Rather late check in at 4pm.
Excellent 9.0
Pros: New, clean
Cons: Tiny room
Excellent 10.0
Pros: the king suite was exactly what we needed and every attention to detail was met.
Cons: nope
Excellent 9.0
Pros: Very clean and comfortable.
Cons: Breakfast was very nice, but needed to be arranged in a larger area as guests were tripping over each other.
Good 7.0
Pros: The amenities provided by the hotel was better than expected.
Cons: The acoustic separation between rooms could have been better. Could hear the small children and their parents in the room next to me.
Excellent 9.7
Cons: More vegan options for breakfast
Okay 5.0
Pros: Bartender was courteous, nice television, ok breakfast.
Cons: Lady at the Front desk was very amateurish, not the typical hotel customer service you would expect. very curt in her responses, during checkin and after when asked directions. Gloomy hallway and bad layout. Elevator far from check in, I got lost.
Okay 4.0
Pros: This is a very bad location. There is only a shuttle to white plains a few times a day & you have to call to schedule a ride back. They don't run on a regular basis & you can't walk to anything outside the hotel!
Cons: Location Location Location is Bad Bad Bad!!!!
Okay 5.0
Pros: The rooms
Cons: No room service it was pricey but I had to walk down stairs to get towels they couldn’t deliver them.
Excellent 10.0
Pros: very comfortable room, clean, well-appointed, excellent wi-fi
Okay 5.0
Pros: Cocktail hour
Cons: Was provided the wrong email address to send my credit card to for incidentals!!!!😡😡😡😡
Poor 1.0
Pros: Nothing
Cons: Everything
Excellent 10.0
Pros: Our room was spacious and very clean, hotel staff was friendly and helpful, bed and pillows were comfortable. Coffee was good, I usually dislike hotel coffee but Hyatt had some good coffee.
Cons: Breakfast buffet could have been a little more exciting. Limited choices and pretty bland.
Okay 4.0
Pros: Nothing
Cons: Cumout leaked from midnight , never had this kind issue in any other place
Excellent 10.0
Pros: The kitchen is nearly fully stocked
Cons: This was the best stay I've ever had with my dogs.
Excellent 10.0
Pros: Great staff very polite , helpful and friendly
Cons: Bathroom had no pressure
Hyatt House White Plains - White Plains
Rated #8
8.4
Excellent 8.4
Based on 1,109 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.6
Facilities
8.7
Location
8.4
Overall
8.7
Overall 8.4 Excellent
Based on 583 reviews
Cleanliness
8.4
Comfort
8.6
Facilities
8.7
Location
8.4
Overall
8.7
Cleanliness
9.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
6.0
Cleanliness
8.5
Comfort
9.0
Facilities
9.0
Location
9.5
Overall
9.0
Cleanliness
8.5
Comfort
8.4
Location
8.1
Services
8.4
Staff
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
9.0
Location
8.0
Overall
9.0
Cleanliness
9.0
Comfort
10.0
Facilities
8.0
Location
8.0
Overall
9.0
Cleanliness
8.2
Comfort
8.4
Location
8.6
Services
8.2
Staff
8.7
Cleanliness
8.7
Comfort
8.7
Location
8.7
Services
8.7
Staff
8.7
Cleanliness
8.6
Comfort
8.8
Facilities
9.3
Location
8.6
Overall
9.0
Cleanliness
7.6
Comfort
7.4
Location
7.2
Services
7.4
Staff
7.5

Excellent 10.0
Pros: Very clean. Exceptional staff.
Cons: No
Excellent 8.0
Cons: The room took 3 hours to cool down and there was no Ice in the vending machine.
Excellent 10.0
Pros: The room was cleaned daily. The overall Hotel was magnificent. I asked for a microwave to be placed in the room and that request was granted! I will stay again
Cons: I liked everything
Excellent 9.0
Pros: Great Associates, great restaurant on site.
Cons: Price.
Good 6.0
Pros: Not much, as my review states, this hotel was incredibly average. The price was decent.
Cons: Confusing parking setup. I had to drive around a bit to see where to park. Also, it is confusing walking from checkin to where the elevators are located. I also never like when the hotel toiletries don’t include body wash, instead they give a soap
Excellent 8.3
Pros: Lounge and restaurant
Cons: Lots of broken or detached things in rooms and halls
Good 7.9
Pros: The fact that they had brunch.
Cons: I hate the pillows & the sink drains ridiculously slow.
Excellent 9.0
Pros: Actually the bed was like a cloud
Excellent 9.0
Cons: Food was not great, but it was a busy night.
Excellent 9.0
Pros: location
Excellent 9.0
Pros: Beautiful common areas, amenities and rooms.
Cons: I felt the parking was a bit inconvenient but otherwise was very happy.
Excellent 10.0
Pros: The hotel is in a quiet but convenient location, and the hotel room is spacious and clean, hotel staff is very polite and friendly.
Cons: None
Okay 5.0
Cons: cable tv was out twice during the evening . fire alarm went off at 1:30 in the morning because someone smoked in the stairwell.
Excellent 10.0
Pros: The staff were so accommodating over the Christmas holiday. They worked with smiles on their faces and went out of their way to be extra cordial to all the guests.
Cons: No
Excellent 8.0
Pros: Always a pleasure to stay here!
Cons: Restaurant is not really worth the money for what you get, food is decent but expensive... parking lot is far from the rooms
Excellent 9.0
Pros: Location
Cons: No microwave in room.
Mediocre 3.0
Pros: The location was great. the pool was at the correct temperature for the day.
Cons: The staff seem as if they had a preference for the airline staff over other guest checking in
Good 6.0
Pros: I stay at this hotel and it is usually lovely.
Cons: Unfortunately m, the computers shut down so it took almost 2 hours to check in.. the staff was very friendly but when you have to stand in a lobby when you just want to relax it is annoying.. room also had a bad odor
Okay 5.0
Cons: Rooms are located in another building...very inconvenient ...no luggage cart at the building made it difficult for us to get luggage to the room.
Excellent 10.0
Pros: Very nice large room for standard booking, friendly staff
Cons: Nothing
Excellent 8.0
Cons: shuttle bus service not always available....hotel was fully booked the weekend in question, but only 1 drive was available
Mediocre 2.0
Pros: Only the location
Cons: The room was dirty (especially the bathroom) and cold (one could not regulate the thermometer. The front desk was slow and disorganized. We tried to address our problems but they said they would look into it and never got back to us.
Okay 4.0
Pros: Location
Cons: Run down, almost no water pressure, poor layout (check in here, drive around there to park and get to your room). This is NOT a four star hotel.
Okay 5.0
Pros: Rooms were good and the bed was very comfortable
Cons: We had a purse stolen. Waiter/Waitress were not very friendly
Poor 1.0
Pros: Nothing
Cons: Asked for a quiet room and clerk put me into an adjoining room. Switched out of that into another room. At midnight I was awakened when hordes of people were allowed to check in late. I never got back to sleep and had to get up at 6 AM to go to work. no w
Okay 5.0
Pros: have stayed many years great staff
Cons: disappointed in the lack of integrity... 4 months ago, i stayed and they said they would add mattress protector to the mattresses.....they did not...very sad state of affairs in the management property showing age...looking a bit shabby
Okay 4.0
Pros: Unfortunately, the hotel experienced a water main break during our stay. This certainly was no fault on their part and they did an extraordinary job at meeting guests needs in this difficult situation.
Good 6.0
Pros: The price was good but you get what you pay for.
Cons: Had to leave the lobby area & drive to a back parking lot to a different entrance at the hotel's 2nd floor to get to our rooms. A pipe burst and flooded the lobby level on 09/01/19 and the water was turned off when we were getting ready for a wedding.
Good 7.0
Pros: Location . Easy to find transportation to NYC
Good 7.0
Pros: It was fine.
Cons: Parking and the walk from the lobby to my room (RM 488) was ridiculous. the price quoted for buffet breakfast was also absurd. A glass of wine and a gin and tonic at the bar was $28. Nuts.
Good 6.0
Pros: The location and free parking was convenient and met my needs. Beds were clean and comfortable.
Cons: A bit dated, the room needs an upgrade from flooring to walls. Had to call maintenance for being locked in the room and could not unlock the deadbolt from the inside. Elevators not working and had to use the service elevator, safe in the room needed repl
Good 6.0
Pros: Convenient location for the last minute booking
Okay 5.0
Pros: Not so clean, staff ok, restaurant subpar.
Good 6.0
Pros: Average hotel. Not 4 star as advertised. They do provide complimentary coffee and danish in the morning and free newspapers. Not worth $--- a night. Okay if you get it for $--- a night like we did. Maintenance responsive. Refrigerator in room.
Cons: High room prices as this hotel caters to business travelers. Prices in restaurant are high assuming companies will pick up the tab. We were on vacation. Couldn't afford to eat at the restaurant ($21 for hamburger and fries). No bottle opener in room.
Okay 5.0
Pros: location was the best and with easy access
Cons: could not checkout via phone call, inconvenience. certain requests were not fulfilled like request for hot water pitcher.
Okay 5.0
Pros: Location, decent value for money . Seemed like a conference center posing as hotel .
Cons: Gives off all the look of full service hotel , but obviously not close . Lame reception staff , room service unreachable ? No fault of individuals , obviously penny pinching the staffing and nonexistent management.
Okay 5.0
Pros: great staff...everyone from front desk to room attendants were excellent
Cons: it is a dated hotel..peeling wall paper, scuff marks on walls, old, faded carpets...and the worst thing and most unacceptable thing was that there was no protective mattress cover on the mattress...not even a mattress pad...just mattress then thin sh
Good 7.0
Cons: The TV was not working well- the signal kept going off and on. Very annoying.
Good 7.0
Cons: Buffet for breakfast is over 20$ and you can't order items individually
Poor 1.0
Cons: It was not very clean. The shower knob was broken leading to being scalded by hot water several times during a quick shower. The fridge was warm upon arrival and once plugged in, it froze all the food and drinks I brought, so was obviously in disrepair.
Mediocre 3.0
Pros: It was close to the venue we wanted to go to. The design of the hotel is very unique.
Cons: My dresser was severely broken. My bathroom still had hair all over it. The safety of the clients is low, not knowing what to do during a possible fire. Joined Marriott rewards to get free WiFi...I honestly cannot see why WiFi isn't free to begin.
Poor 1.0
Pros: The bar was the best thing, however it was a bit of a troop from our room.
Cons: We slept late and planned on sleeping in. Nope. There was some construction going on at 7am!!!! We tried to ignore it but then room service came about 30 mins later. At that point we just decided to get up and start our day.
Poor 1.0
Cons: Front desk manager was not helpful
Poor 1.0
Cons: I was given a conference type suite where the only bed in the room was a pull out couch
Poor 1.0
Pros: The cleaning and service staff were all so warm and welcoming.
Cons: Front desk customer service was abysmal- rude and snobby.. Room: filthy, AC was broken, stains on walls. I contacted the general manager for the overall rudeness of the front desk staff, and he never got back to me. Just an utter disappointment.
Excellent 8.5
Cons: Stay was great, but check in process was awful. 2 staff members were helping a couple that needed some more assistance, but it tied up the whole front desk. My fiance and I were in a hurry, and we waited 5+ minutes to check in. Another guest behind me was also making comments about the wait. I hope there is a quicker and more efficient way to check in, in the future. Otherwise, if the whole front desk staff is tied up helping a customer, hopefully they can give the other customers an explanation of the delay.
Mediocre 3.0
Cons: We had to be moved because there was a pair of the previous guests boxers/shorts left on the ground. Then the next room we were put in had the previous guest's facial hair trimmings/shavings left on the back of the toilet.
Mediocre 2.0
Pros: Bad experience. New Years Day may have been cause of bad experience Hall dirty. Room stains and marks. Had to get room changed. Hotel employee in dining room was very nice. Children crying next door till about 11P.M. didn't Help ( although not terribly lo
Cons: Alarms went off at about 6:30 A.M. in the main building. I was there so my wife could sleep. I asked the man at the desk if all had to evacuate, even in connected building. He said yes.After I woke her he said she didn't have to evacuate.
Mediocre 2.0
Pros: The only good thing about the hotel was proximity to highways.
Cons: Staff not helpful, room in a different building, looked like a low class apt bldg. security door broken, trash around front of building. Elevator broken had to walk down from 6th floor. Restaurant prices exorbitant.
Poor 1.0
Pros: The grounds are pretty
Cons: The room smelled badly of mold, there was mold in the grout in the bathroom, the closet doors were broken. Definitely not a 3.5 star hotel.
Poor 1.0
Pros: The flavored water.
Cons: Rooms are really far from parking was directed to park somewhere 'closer' it wasn't. I left something behind and they did not call, when I called the new exactly what I was talking about.
Mediocre 3.0
Pros: quiet
Cons: it was advertised as free internet. the internet is free only in the lobby. the floor plan is mostly horizontal and the rooms are at a long distance (10-15min) away from the lobby. the price of in-room internet is in fact $17/day... disappointing.
Excellent 9.7
Pros: The area is beautiful, the hotel is massive and very clean.
Cons: I didn't stay long enough. Checked in at 1am, checked out 10am the next morning.
Good 7.7
Cons: The user interface for getting connected to the WiFi was the worst i have experienced compared to the many other hotels at which I've stayed. I walked my device down to the front desk twice to get help where the gentlemen who attempted to help were unsuccessful. I don't know if the server was experiencing because eventually (an hour later) the connection was made, but i needed the connection quickly. I needed to resort to using the computers in the lobby.
Good 7.7
Pros: Updated and easy to get to
Cons: Had to pay for wifi- and had a big bug in the shower
Excellent 9.0
Pros: I like that it was tucked away from the highway and from any busy streets. The ambiance was very professional; very nice decor; generous sized rooms and very bright lights in the bathroom.
Cons: Would have been nice to have free wifi.
Renaissance Westchester Hotel - West Harrison
Rated #9
8.4
Excellent 8.4
Based on 583 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.6
Facilities
8.0
Food
8.5
Location
8.2
Overall 8.2 Excellent
Based on 1,043 reviews
Cleanliness
8.6
Comfort
8.6
Facilities
8.0
Food
8.5
Location
8.2
Cleanliness
6.0
Comfort
6.0
Facilities
5.0
Location
7.0
Overall
6.0
Cleanliness
8.5
Comfort
8.5
Location
8.1
Services
8.2
Staff
7.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.3
Comfort
9.0
Facilities
10.0
Location
7.3
Overall
6.0
Cleanliness
8.7
Comfort
8.7
Location
8.4
Overall
8.0
Services
8.3
Cleanliness
8.6
Comfort
8.7
Location
8.3
Services
8.3
Staff
8.1
Cleanliness
8.5
Comfort
8.4
Facilities
8.0
Food
8.5
Location
8.0
Cleanliness
8.6
Comfort
8.4
Location
8.1
Services
8.3
Staff
7.9

Poor 1.0
Pros: The Good: The comparable price of the room vs. other hotels was slightly better.
Cons: The Bad: When I returned the 1st evening there had been no maid service...trash cans full, no clean towels, no coffee, no cups, no bed service, no fresh soap, no cleaning. I asked & the staff pointed to a small sign partially hidden on the desk saying that they only provide housekeeping if requested, due to covid. After traveling all day I didn't notice the sign on arrival. The staff should have explained at check-in, but they did not. In reality most people are out during the day so there was plenty of time to service the room without interaction between guests and staff. Seems like a convenient excuse to provide less service. The room had a more recent but cheap remodel and the layout was uncomfortable. The 2 drawers were small & so low that one must bend or stoop to access. Fixed and hard shower spray. Microwave located so low that I had to get on my knees to use it. Bright light from the hallway shined in around the door all night and the bed was not shielded from this by the room design. Breakfast bagels only...no buffet as pictured. Mattresses so uncomfortable that I checked out before the end of my reservation...simply couldn't take another night. Severe lack of maintenance. Closet doors that I could not open without lifting the entire door off the top track. Peeling & chipped paint. Broken TP holder. Defective coffee machine spews hot water & steam. No hot water for a 10 am shower (staff said a plumber fixed the issue). Condensate from an overhead a/c raining down over the only rear entrance. Noticeable stains on the carpet & ceiling. Wouldn't remove my shoes to walk in the room. Imagine looking for your shoes in the dark in the middle of the night. Other incidents: Alarm clock was not reset & went off at 6 am. Clean TV remote? Food in the fridge froze overnight. Trash all over the rear parking lot & grounds all w/e. Great view of the open dumpster & pallet stack driving to the parking lot.
Excellent 9.0
Cons: Having a room by the elevator. Can't sleep. And this is the second time. And lastly this time people have No respect for others at night. Its a shame
Excellent 9.0
Pros: Excellent location.
Cons: Very Clean
Excellent 10.0
Pros: Those beds are so comfortable.
Excellent 8.4
Mediocre 3.0
Pros: Towels
Cons: People on front desk were rude.
Mediocre 2.0
Poor 1.0
Pros: The only appealing thing about this hotel was its close proximity to White Plains and cheap price. In the end I should have paid more money and stayed someplace else. Front desk staff very rude and don't care about anything.
Cons: Had to relocate room to end of hall; to noisy near elevator. Hotel smells like pot. One night was a Pot party in Room 119 with visitors shuffling in and out of entry door to get high. Screaming kids all over. My room wasn't cleaned in five days.
Good 7.0
Pros: Breakfast was good - real bagels, and some options beyond the grad-and-go. Room was clean and spacious.
Cons: Staff not warm but at least business-like. But it lost a couple point because the walls are thin. We got unlucky to be next to a couple going through the break-up of the century - all night! It was unpleasant - we did eventually find a noise-maker app.
Excellent 10.0
Pros: Great sense of welcome from the staff & their friendliness.
Cons: No
Mediocre 3.0
Pros: The set up of the room and the cleanliness.
Cons: There were mosquitos in my room. The door knob of the bathroom was broken—almost falling out. And lastly, the heater was set to the maximum degree and the room was not sufficiently warm. It was a cold night. I would not stay here again.
Excellent 10.0
Pros: Fitness center
Cons: Nothing
Excellent 9.0
Pros: Everything!!
Cons: No
Excellent 9.0
Pros: The new renovations
Cons: The pool wasn’t open, pillows not really fluffy.
Okay 5.0
Pros: the night desk clerk, and the cleaning women were absolute angels!
Cons: warm orange juice at sparse continental breakfast, our hallway absolutely REEKED of marijuana every night, we went outside to smoke a (tobacco) cigarette and were met with nightly alcohol- and marijuana- fueled parties in parking lot. NOT WORTH ANY PRICE!
Poor 1.0
Pros: Horrible
Cons: UnProfessional
Good 7.0
Pros: Nice clean room and better than average breakfast. Friendly staff and surprisingly nice lobby. Overall very pleased.
Cons: The room was next to an exit, so it was noisier than I would have liked.
Okay 4.0
Pros: The bedrooms need drawers or shelves to put things on the room was clean as was the bathroom. Both were newly and simply renovated. The staff that greeted us were helpful the exit staff were disorganized and not helpful. The food was plentiful but thowde
Cons: I would the quality of the food improved. I would like drawer space I would like the pool open earlier
Okay 5.0
Pros: Room included all the necessary amenities, hotel was clean.
Cons: it was difficult to find someone at the front desk. They were always behind closed door, no customers in the lobby, took them a while to come out and greet. Was not a warm welcome.
Excellent 10.0
Pros: The rooms were clean and crisp-I would think recently renovated.Good breakfast. Convenient to NY Medical School.
Cons: Not really.
Excellent 10.0
Cons: No
Okay 5.0
Pros: Decor Breakfast
Cons: Location
Excellent 8.0
Pros: Conveniently located comfortable rooms good breakfast
Cons: Bathroom could use updating peeling ceiling
Excellent 10.0
Cons: A/C blows directly on the bed. It should have a shield to push up air.
Excellent 10.0
Cons: The parking
Okay 4.0
Pros: OK price for the area - not a fantastic bargain.
Cons: The place is OLD and shows it. The room is in dire need of a deep refresh. And, oddly, the curved shower curtain rod was mounted in such a way that it drooped in the middle, causing the shower curtain to slide to the middle and would not stay closed at the ends.
Excellent 9.2
Excellent 8.0
Pros: Room was awesome facilities were good
Cons: Guy at the pool was creepy and muttered remarks under his breath about us.
Good 7.7
Pros: I like to visit NYC every once in an while but don't like to cost of hotels in the city, not to mention the trouble with parking my vehicle. I find this hotel reasonably close to the city for a reasonable cost and with plenty of parking space. The facility was clean and the staff was ok.
Cons: I felt a little aggravated that at breakfast, the regular coffee machine was broken and there was no regular coffee at all, only decaf. When I inquired about it, the personnel attitude was like "there's no regular coffee, deal with it." I feel that coffee is a fundamental part of the american breakfast and the management could have make alternative provisions to have regular coffee available. Now, to be fair, I was not completely coffee-less. There was regular coffee with a coffee maker at the room, but them the second day of my stay they did not supply with a disposable plastic component need to brew the coffee and I had to walk to the front desk to get it.
Excellent 9.7
Pros: Nice, clean, quiet rooms. The beds were very very comfortable. Very nice breakfast including eggs and sausage. Enjoyed the pool and workout area. Close to all the Palmyra LDS Historic sites and the Hill Camorah Pageant.
Okay 5.0
Pros: It's located conveniently
Cons: Terrible service, terrible breakfast, expensive for what you get and elevator didn't work.
La Quinta Inn & Suites by Wyndham White Plains - Elmsford - Elmsford
Rated #10
8.2
Excellent 8.2
Based on 1,043 reviews
Details
Reviews

Cleanliness
7.4
Comfort
7.3
Facilities
8.0
Location
7.7
Overall
6.0
Overall 7.2 Good
Based on 283 reviews
Cleanliness
7.4
Comfort
7.3
Facilities
8.0
Location
7.7
Overall
6.0
Cleanliness
6.0
Comfort
6.0
Facilities
8.0
Location
6.0
Overall
6.0
Cleanliness
7.1
Comfort
7.2
Location
7.2
Services
6.8
Staff
7.3
Cleanliness
7.9
Comfort
7.9
Location
8.0
Services
7.8
Staff
8.1
Cleanliness
6.2
Comfort
5.9
Location
6.8
Services
5.9
Staff
6.4
Cleanliness
7.0
Comfort
6.9
Location
7.6
Services
6.8
Staff
7.4
Cleanliness
7.7
Comfort
7.6
Location
8.0
Services
7.4
Staff
8.2

Good 7.0
Pros: As above.
Cons: Easy to get around.
Good 6.0
Pros: Some of the people i have met they dont do breakfast nor did have a microwave the whole stay
Cons: No microwave,and some front desk were evil
Poor 1.0
Cons: Smell of smoking and used something to cover it up which makes it worse, noisy at night with neighbors and cars. Room smells like growing some fungus ....
Excellent 10.0
Pros: Very clean and nice!!
Cons: N/a
Okay 4.0
Pros: Location
Cons: No dryer, no shampoo, no microwave, and very old towels.
Motel 6 Elmsford, NY - Elmsford
Rated #11
7.2
Good 7.2
Based on 283 reviews
Details
Reviews

Cleanliness
7.4
Comfort
7.4
Facilities
4.5
Location
7.9
Overall
4.6
Overall 7.1 Good
Based on 587 reviews
Cleanliness
7.4
Comfort
7.4
Facilities
4.5
Location
7.9
Overall
4.6
Cleanliness
3.0
Comfort
3.0
Facilities
3.0
Location
5.0
Overall
3.0
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
6.8
Comfort
6.7
Location
7.2
Services
6.4
Staff
7.3
Cleanliness
6.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
5.0
Comfort
5.0
Facilities
6.0
Location
5.0
Overall
4.0
Cleanliness
7.8
Comfort
7.8
Location
8.3
Services
7.6
Staff
8.2
Cleanliness
7.6
Comfort
7.5
Location
7.8
Services
7.2
Staff
8.0
Cleanliness
7.0
Comfort
7.2
Facilities
2.0
Location
7.7
Overall
4.6
Cleanliness
7.0
Comfort
7.3
Location
7.9
Services
6.6
Staff
7.7

Poor 1.0
Pros: There was a bed
Cons: The broken elevator in the parking lot as a cancer patient with cancer in my back I had to walk Three flights of stairs to get to my car
Poor 1.0
Pros: NOTHING AT ALL WE WERE SO UNCOMFORTABLE ALL NIGHT.
Cons: The whole floor and room I was staying in smelt like pure marijuana. This hotel is also falsely advertising. I booked a queen suite and upon entering the room It was a full size bed. When speaking to the guy at the front desk, I was told all of the rooms have the same size beds. How can you possibly be advertising a queen or king rooms at different rates, and when you arrive you don’t get a queen bed you get a FULL SIZE BED. The staff didn’t try to accommodate me at all they really didn’t not care this is why I will never be back to this hotel. Also they have no ice machines and the tub was dirty as well with hair in it. They claim to have carpet but their are hardwood floors so I heard the person above me walking around stomping all damn night. I mean really who who books a room to be disturbed. Never again. When I checked out the next morning I spoke on their false advertising again a big Caucasian guy that was the manager literally walked over to the window and didn’t bother to acknowledge anything that I was telling the women at the counter. Instead the woman laughed as though she knew about their false advertising and stated to me, “ oh we will check our beds as all rooms have the same size beds”. Also my room did not have carpet as they advertise that too which is a lie. You definitely don’t want to walk to the garage by self at this place. The employees and manager can really care less about the concerns reported to them. It shows by their attitudes which is why I will never be back this is a MOTEL and the rooms do not look nothing as described.
Poor 1.0
Pros: The stafff
Cons: Door knob. Time.. fridge leaked.. tv didn¿t turn on n the bathroom barely flushed
Excellent 9.0
Pros: Location
Cons: At times it was noisy.
Excellent 10.0
Pros: I've enjoyed the location for my needs.
Cons: There were a couple of times I had to deal with roaches and they didn't offer any help when asked. My stay has been for 4 months as of today.
Good 7.0
Pros: The staff was the best!!!!
Cons: The bathroom had blood and shower wasn¿t clean. Had to go downstairs and ask for bleach and they couldn¿t provide that. The gave me disinfecting wipes.
Excellent 8.0
Pros: Full kitchen Felt like a studio apt
Okay 5.0
Pros: Place seemed pretty run down
Cons: Other guesy
Excellent 10.0
Mediocre 2.0
Pros: Location is good!
Cons: The hotel per se. Is at a great location and could meet the standards expected at an extended stay America, however, especially at a moment like this, the level of cleanses of the room and the whole hotel are catastrophic!!!! Gross! Room and establishment
Excellent 10.0
Pros: The tall young handsome courteous man! Everything was perfect!
Cons: Handicap parking was packed which is technically not the hotels fault.
Okay 5.0
Pros: Staff
Cons: The room was smelled of smoke and was musty
Excellent 10.0
Pros: Cleaniness
Excellent 8.0
Pros: The staff was amazing
Cons: my sink was broken and the carpet was stained as was the curtains. The pillows are way too soft and the mattress made me restless the entire night. But you get what you pay for. Overall those are small problems and I will definitely stay again. It was ok
Excellent 8.0
Pros: Good location, comfortable bed, acceptable work desk, excellent value for the area.
Cons: Nothing substantial
Okay 5.0
Pros: that it ha a kitchen
Cons: cockroaches and smell of weed in the hallway
Excellent 10.0
Pros: Staff very polite and helpful
Excellent 8.0
Pros: Good location, quality bed. Room size was above average and the recliner was a nice touch.
Cons: Only one outlet near the desk and it was not very accessible.
Excellent 10.0
Pros: I can't believe this place only has two stars.Everything in the room is brand new.I was in the top floor and I loved the view. Everything was clean. The hotel was very peaceful & quite. The staff were very friendly and helpful. They even had showtime.
Cons: Nope.
Poor 1.0
Pros: Worst
Okay 5.0
Pros: Parking
Cons: Almost everything...bed, bath,no place to sit in the lobby, malfunctioning room door,no cups in room
Okay 5.0
Pros: It was very quite , and location was peacefuo
Cons: I always check rooms for bugs and unclean items because I have kids. And on the pullout mattress there was 2 paper towels with blood on it. Too tired to complain that night. Apon check out I told the clerk and he was just bland as if he did not care
Okay 5.0
Pros: Full refrigerator
Cons: Inability to book rooms in advance at front desk.
Good 6.0
Cons: We left 2 days earlier but couldn’t get reimbursed for 2 last nights. I had paid a pet fee for the entire week and the staff was unable to charge 2 nights back for that as well. We had booked and paid for a room with 2 double beds. Upon arrival we were told that the 2-bed rooms were all booked and we had to stay in a room with 1 queen bed. Although we were 3 people. We were able to change the room the next night. As an „ inconvenience“Token we didn’t have to pay the pet fee for the first night. The room was definitely a smoker room and smelled terrible. All the hallways smelled strongly like someone smoked marijuana in their room. In our first room, the fridge didn’t work. In our second room the hot plates in the kitchen didn’t work. We called the front desk three times but they didn’t even bother sending someone. They told us to turn off all the switches in the electrical panel and turn them on again. We stayed 5 days in total because we didn’t have a choice. I would not recommend this hotel to families with young children.
Poor 1.0
Pros: Shower was easy to use. The refrigerator
Cons: Stove dirty on top. Floor put on.certain station with TV I couldnt get. No access to free breakfast
Okay 4.0
Pros: the bathroom,morning customer service was ok nothing extraordinary
Cons: 2 keys were needed, they said they had a shortage. There were not utensils pots and pans or plates in room. The electricity went out at 1am and took about 15 minutes to come on. I called the receptionist to find out power lines were cut by contractor.
Good 6.0
Pros: Decent facilities
Mediocre 3.0
Cons: Rooms all smelled of smoke. Had to change three times. Last room didn’t smell too bad... but I realized the window was open...
Good 7.0
Pros: The staff person was kind when I checked in at 1 a.m.
Cons: The garage was creepy, stairways filthy.
Poor 1.0
Pros: Nothing
Cons: Nothing
Okay 5.0
Pros: The hotel appears to be very clean on the outside and inside. My room also looked very clean but it wasn't. I was surprised at how clean it looked.
Cons: Around the toilet there were urine stains, the refrigerator doors and sides were very dirty, there were brown stains like shoe polish on the bathroom counter, and under the rim of the sink There was mold.
Good 7.0
Pros: Close to town we wanted to see
Cons: Elevator in parking garage not working ...had to take stairs to 7th floor. Very dark in back area by parking garage. Shady characters in parking garage at night. No area for dogs to go considering it is dog friendly. Room smelled musty.
Mediocre 3.1
Pros: Nothing. I ended up going to the hotel next door. No one at the check in desk- waited 5 min. There was a running car outside the door with two people inside. The back door from parking garage had broken glass covered with a piece of cardboard. Not very safe! Scary place.
Cons: There could have been someone at the check in desk and building in better condition.
Okay 5.0
Pros: Price
Cons: No breakfast. Just thin cereal bar with coffee
Mediocre 2.0
Pros: Location
Cons: Smoke free room smelled of cigarette smoke, wouldn't place my husband and i in a new room. Sixth floor windows had no screens when opened. Two pillows on bed, had no additional pillows when from desk was called. Shower tub did not drain when used.
Good 6.0
Cons: The room was supposed to be an efficiancy suit. it has a 2 burner stove top, nut no pots or pans. They told us hat there will be free coffee in the lobby in the morning but did not tell us that there will be no cofee after 9:00 a m.no in room coffee maker
Good 6.0
Pros: Locatio and nature around the place is great!
Cons: Breakfast is just a coffee and some cookies. Not a breakfast!
Mediocre 3.0
Pros: Nothing
Cons: Everything it's stink of cigarettes the front desk had a washing machine, the keys didn't work in the back door the elevator did not work in the parking garage it was horrible I would NEVER stay there again!!!
Okay 5.0
Pros: Price
Cons: I asked for a late check out and the Mgr said I had to pay for it. Very disappointed. Never heard of that. Also, the hotel was not what I expected either. The from staying there numerous times in the past. Truly dissatisfied.
Poor 1.0
Pros: N/A
Cons: The hotel was so filthy that we walked into the room and walked right back out. The parking garage was extremely sketchy and dark and the elevator did not work. There were people lined up outside smoking marijuana. We did not stay.
Good 6.0
Pros: cheap
Cons: no breakfast.. .
Poor 1.0
Pros: The screaming that happened in the middle of the night from outside my window
Cons: Everything
Mediocre 3.0
Cons: First off did not get the room I booked, when I get to my room the door was open, the air conditioner cover was off and the bathroom had a big hole in the ceiling
Good 7.0
Pros: The staff & location
Cons: The AC unit barely worked . They said someone was going come fix it never did .
Poor 1.0
Pros: Near the highways
Cons: There was a mens boxer brief on the floor next to the chair. I saw it when we were packing out things to leave. I was legitimately grossed out. When I let the front desk people know, they laughed it off. I just walked away.
Poor 1.0
Pros: Parking was easy to find
Cons: Hotel staff was extremely rude and never accommodated our needs. We were treated very unfairly. Customer service at this hotel was terrible. I will never stay here again..
Good 6.0
Pros: Location
Cons: Bathroom was was dirty
Poor 1.0
Pros: Nothing gross
Cons: It's disgusting
Good 6.0
Pros: convenience and price
Cons: cleanliness of public areas and parking were questionable
Poor 1.0
Pros: Nothing.
Cons: The room was dated and dingy. It was advertised as an efficiency with kitchenette, but all kitchenware incl coffee maker and a cup to brush teeth needed to be ordered. Parking garage felt unsafe & no cleaning services in room.
Mediocre 2.0
Pros: Nothing. I would rate this hotel a one star.
Cons: Staff not friendly Housekeeping never came to service the room States breakfast served. Only served coffee, granola bar, packaged muffins and single serve oatmeal.
Okay 4.0
Cons: Everything was filthy. The parking garage and stairwell was littered with trash. The carpets throughout the hotel looked as if they were not vacuumed in weeks. There was blueberries smeared all over the wall in the elevator. There was hair on one of the pillows on my bed. My room reeked of cigarette smoke. If you are desperate and need a cheap place to stay, it works. Other than that, I would pay the extra $30 + and stay somewhere else.
Mediocre 3.4
Cons: Five days of no housekeeping service and I got charged because what I left required a dumping fee to cleanup really.
Excellent 8.2
Pros: Very comfortable, and clean. Don't have to go far to eat or see a movie everything is right there.
Cons: Every time I stay at Extended Stay I always have to call front desk for cups. There's NEVER any dishes in our room as advertised. No plates not pots no cups etc.
Mediocre 3.1
Pros: Anywhere that charges less than $150-$200/night in NY should be considered for carefully. The other reviews were on point with the stale cigarette smell, dingy rooms, and bare minimum amenities. There are those nappy/pilly blankets on the bed that you know are never washed. Bed was uncomfortable for my back. No dishware for an extended stay facility???!!! Drunk guys lining.the area behind the hotel between the parking lot...did not feel safe.
Cons: ALL OF THE ABOVE
Mediocre 2.0
Cons: Absolutely terrible!! A non smoking room smelled like smoke because the smoking area was right below our room. Elevator was a mess. The room only had 2 towels and pillows the size of tic tacs. Several of the doors to the rooms near us either didn't have closers or were broken because the doors were slamming all night. Management was very slow in responding to a couple arguing right outside our room. The coffee was horrible and the "breakfast" was a joke. Never again!!
Good 7.1
Pros: The room was nice, the bed was comfortable. The parking however was in a parking garage behind the building. Make sure you go to the middle of the building where the elevator is if you need it. Checked the room for bugs etc and there was nothing. Had a decent sized flatscreen tv
Cons: When I Checked in, the staff was not the nicest or patient enough. I just tried to make sure I had everything needed and they were cutting me off mid-sentence constantly showing no patience with me or kindness. Although the place had wifi, it was slow and you had to pay at least 4$ a day for an increase in speed.
Extended Stay America - White Plains - Elmsford - Elmsford
Rated #12
7.1
Good 7.1
Based on 587 reviews
Details
Reviews

Cleanliness
7.1
Comfort
6.3
Facilities
7.4
Location
8.1
Overall
6.6
Overall 7.1 Good
Based on 18 reviews
Cleanliness
7.1
Comfort
6.3
Facilities
7.4
Location
8.1
Overall
6.6
Cleanliness
6.0
Comfort
6.0
Facilities
7.2
Location
8.8
Overall
6.0
Cleanliness
7.0
Comfort
8.0
Facilities
7.0
Location
8.0
Overall
7.0
Cleanliness
8.0
Comfort
7.6
Facilities
8.2
Location
8.0
Overall
7.5
Cleanliness
6.0
Comfort
3.0
Facilities
7.0
Location
7.0
Overall
6.0
Cleanliness
8.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
6.0

Okay 4.8
Pros: I came back to a room with no clean towels no one did the cleaning and my heather did not work call severel times
Excellent 10.0
Mediocre 3.7
Cons: This hotel looked very little like the photo and the building was pretty runown - sharpie marker on the elevator buttons, rippling water damaged rugs in the hallway, broken heater in the room, and so on.
Okay 5.1
Pros: The location, facilities and the overall layout of the hotel and room.
Cons: The short answers from the check in staff. The ac/heater leaked into the carpet, cracked electrical socket, broken phone button. The toilet was dirty, there was a women's shoe under the bed, and the toilet ran all day and night. Dust on the lamps, not very clean and welcoming. It felt as though they didn't value me as a customer, and they could care less if I came back to stay or not.
Good 7.4
Okay 4.5
Pros: Mr. C??? (first name) in the dining room supplied us muffins & coffee after the 10:30 am breakfast close and took us to outside the bar area. Was very kind and accommodating.
Cons: Room 447 - had weak water pressure in the sink & shower, after returning to the room at 7:30 pm on June 7th it had not been made up and was told staff left at 5:30 pm and were not available. Room was very cold because the air conditioner was running and didn't have the ability to have heat - had to use whatever the entire hotel was using. Slept in coat to keep warm. Fees for last night stay were waived by Mr. Yasir - Assistant Manager of Front Desk (night shift). Photo of his business card and details available if required. Room 224 - Also cold 2 nights although 1 night (June 6th) they did turn the heat on which I happened to find out in the middle of the night when I turned the system on. Tried to call the front desk several times and no one answered the phone.
Excellent 10.0
Pros: Check in was easy
Okay 4.0
Cons: They charge $8.95 for a day pass for wifi. Not classy. Not going there again.
Excellent 10.0
Pros: Great hotel.
Excellent 8.0
Pros: We were having an affair at the hotel and our team headed by Rosaria Costa could not have been nicer more efficient. We had also had our daughter's wedding here a few years ago. I would highly recommend Ms.
Cons: Rooms were not ready when they were supposed to be ready to check in. even though we told the front desk we were having an affair at 6:00. The 4:00 check in time was not honored.
Good 6.5
Pros: Location was ideal for our travel. Only 75 minutes from home.
Cons: Conceige was ill informed. Couldn't give us any information on the area or other golf courses in the area. Hotel should have a small store to be able to purchase toiletries, ice cream, soda, water, etc. also housekeeping didn't provide shampoo or wash cloths.
Excellent 8.0
Pros: Proximity to SUNY Purchase. Comfy beds.
Cons: Room smelled musty, like a basement. No free wifi.
Good 7.4
Pros: Location
Cons: Couldn't get into our room multiple times, even with new keys, due to the keys not working (they said the door battery was low) Locker room locker also wouldnt let me get my stuff out, they also said it was a battery issue...
Excellent 8.2
Pros: The convenience of the restaurants
Cons: Many kids constantly running every where day and Nite....very noisy
Excellent 8.0
Pros: love the pool and workout area
Cons: a lot of walking to parking lot, but not that it was bad weather so it didn't really bother us.
Doral Arrowwood - Rye Brook
Rated #13
7.1
Good 7.1
Based on 18 reviews
Details
Reviews

Overall 0.0 Poor
Based on 0 reviews

Homestead Inn - Thomas Henkelmann - Greenwich
Rated #14
0.0
Poor 0.0
Based on 0 reviews
Details
Reviews

Cleanliness
6.0
Comfort
5.9
Facilities
2.0
Location
7.0
Overall
2.0
Overall 5.7 Okay
Based on 82 reviews
Cleanliness
6.0
Comfort
5.9
Facilities
2.0
Location
7.0
Overall
2.0
Cleanliness
5.6
Comfort
6.0
Location
7.7
Services
6.3
Staff
6.5
Cleanliness
6.0
Comfort
5.5
Location
7.0
Services
5.3
Staff
6.3
Cleanliness
6.9
Comfort
7.5
Location
8.1
Services
6.6
Staff
7.8
Cleanliness
6.0
Comfort
5.7
Facilities
2.0
Location
6.5
Overall
2.0
Cleanliness
6.4
Comfort
6.4
Location
8.1
Services
6.3
Staff
7.4

Mediocre 2.0
Pros: Nothing
Cons: I think it was a drug den
Poor 1.0
Pros: Nothing
Cons: The manager was argumentative. Refuse to honor what I selected which was s deluxe room
Poor 1.0
Pros: close to a shopping center/restaurants
Cons: room is not thoroughly clean!! they don't vacuum or dust properly
Good 7.0
Pros: The bed was comfortable. Two pillows, plenty of towels. Had a mini refrigerator, microwave and Ikeas dresser. It was clean.
Cons: The first night the TV set remote wasn't working. The bathroom was an ice box. You have to leave curtains open for the heat. The room made lots of noises. You can hear persons downstairs arguing. Blanket too thin. Brought a comforter to keep me warm 2nd night. The girl behind window preferred watching what was at her desk then look and talk to customer. Not very friendly. Hot water takes long time to feel. Main light missing a bulb or two.
Poor 1.0
Pros: Nothing
Cons: There was no front staff around to help. Card was not activated. Do not stay here. Impossible to get a hold of staff when there is an issue.
Okay 5.0
Pros: The Motel and room was clean. OVERALL it's was good for the price.
Cons: I didn't like that I could not control the heat in the room..
Okay 5.0
Pros: Close to Rockefeller Estate.
Cons: Yes. I left a cell phone charger in the room. The staff located the charger but refused to send it to me in the mail.I offered to reimburse the hotel for the postage but never heard from them. Poor customer service. Back to AAA NY in the future.
Mediocre 2.0
Pros: The bed.
Cons: We were planning to stay here for two nights and were unable to get the same room. They canceled our second reservation here in the middle of the night and then offered us a lesser value/smaller room at full price. We ended up leaving early.
Mediocre 2.0
Pros: Nothing
Cons: The room, the bed, the staff.
Okay 4.0
Cons: Very noisy rooms.
Mediocre 2.0
Pros: The car on block in front of the office. Props go for it being an Acura. I liked the room price. But it came at a price...
Cons: The ash trays outside of every room. The foul rugs and the dirty bathrooms with hair and spooge every where. Not so savory.
Mediocre 2.0
Pros: The pricing
Cons: Dirty!! Rugs stained and dirty. Bathroom had hair and mold in shower. Toilet not clean...,
Mediocre 2.0
Pros: Location was close to my Conference in Tarrytown. Also there is a MALL across the street. The walls are paper thin. Noisy. The Hotel Manager was super attentive. My WIFI disconnected as well. But overall they suck.
Cons: No phone in the room. I had to download an ALARM CLOCK on my PC(I forgot my I phone) which resulted in Malware infection in my computer. The surge protector for the CABLE TV was faulty, and I had to keep rebooting the CABLE BOX. No blanket on my bed
Mediocre 3.7
Cons: A true pay-by-the-hour motel. There was a sign out front that said "Special daytime rates." Disgusting. No central air conditioning, and the room was HOT. The carpet was covered in stains, and the bedspread had cigarette burns in it. The TV remote didn't work. The microwave was so tiny that food containers or travel mugs wouldn't fit. Right next to a busy street and walls were thin so it was loud all night. Would NOT stay here again. Plan ahead and avoid this place.
Central Motel Courtyard - White Plains
Rated #15
5.7
Okay 5.7
Based on 82 reviews
Details
Reviews

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