Perfect location to stay in Hilo. The entire staff are very accommodating and professional. Housekeeping is excellent. Thank you!
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Amenities at SCP Hilo Hotel
- Outdoor pool
- Beachfront
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Reviews of SCP Hilo Hotel
7.9
Good
2294 verified ratings
Wonderful
1052
Very good
510
Good
360
Okay
129
Fair
119
Mediocre
41
Poor
83
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location near attractions, friendly and helpful staff, clean rooms, and inviting pool area. Many enjoyed the beautiful gardens and amenities like free coffee and shuttle service. However, several reviews noted issues with noise due to proximity to the airport and main roads, as well as some dated or basic room features. Overall, the positives of service, location, and cleanliness stood out.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
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7.9 out of 10
1172 reviews
7.9 out of 10
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8.4 out of 10
60 reviews
8.6 out of 10
6 reviews
All reviews
Pros (+) Home style feeling and the staff was filled with aloha.
Cons (-) We always enjoy our stay at the seaside
Pros (+) The friendliest and nicest staff ever
Cons (-) I have traveled and stayed at hundreds of hotels and have never encountered such nice people. The place is older but is spotless and comfortable I would recommend this place to anyone going to Hilo Loved it
Pros (+) What a wonderful experience! The hotel is not fancy but loaded with atmosphere. Rooms are comfortable and staff are friendly and helpful. The location is excellent. We borrowed bicycles and road over to downtown Hilo on a Sunday morning. We walked to our boat tour embarkation in the afternoon. Breakfast at the hotel restaurant was ample and delicious. The whole place was clean and well-cared for. ...
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Pros (+) Loved the people who work there, best group ive ever seen. Amazing staff, really care, soooo noticable.
Cons (-) So minamal on problems, if any problems, just my view, cause sure they would listen if i noticed something.
Pros (+) Economical, friendly and helpful staff, close to garden and Coconut Island.
Cons (-) Windows are unsealed glass vents so there will be various common bugs that share your room, including small roaches. Nothing compared to a cabin in the woods, but those with bug phobia may be concerned.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's dining options?
The hotel offers an in-house dining option at Coconut Grill, providing an ideal place to enjoy a meal. Additionally, there is a wide selection of eating options available in close proximity to the property.
What are the hotel's unique amenities?
The hotel offers a variety of appealing features, including sustainability aspects, a peaceful Fern Wing, a hospitality room with a microwave, laundry facilities, games, fireplace, bikes, and paddle boards. The pool area is lovely, and the staff plays wonderful live music in the lobby on certain days.
How is the cleanliness of the hotel?
The hotel is very clean, and the staff goes above and beyond to ensure a memorable stay. The property and rooms are well-kept and modern, and the common areas are clean, modern, and cozy.
What are the best times to visit the hotel?
The high season is in February, offering a great time to experience the hotel's impeccable service, luxurious rooms, and outstanding amenities. The serene location and stunning views make it a perfect retreat.
What are the parking options available at the hotel?
The hotel offers free parking and private parking, providing convenient options for guests with vehicles.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests recommended choosing a room with a view of the bay or the pond for a more enjoyable stay.
Consider Bringing Earplugs
Some guests mentioned that the hotel is located near the airport, so light sleepers may want to bring earplugs to minimize any disturbance from aircraft noise.
Take Advantage of the Free Activities
Guests appreciated the complimentary bikes and paddleboards provided by the hotel, making it convenient to explore the nearby attractions and enjoy outdoor activities.
Check Out the Live Music
Many guests enjoyed the live music offered at the hotel, creating a pleasant and entertaining atmosphere for relaxation.
Explore Nearby Dining Options
While the hotel has its own restaurant, guests recommended exploring the diverse range of nearby dining options for more variety.
Request a Quiet Room
Some guests suggested requesting a room away from the busy road or the lobby area to ensure a quieter and more peaceful stay.
Enjoy the Pool Area
The pool area was highlighted as a great place for relaxation, so consider spending some time there during your stay.
Embrace the Hotel's Eco-Friendly Initiatives
Guests appreciated the hotel's commitment to social and environmental responsibility, such as providing free tea and coffee and reducing plastic waste.
Be Mindful of Room Size
Some guests mentioned that the rooms felt smaller than expected, so consider this when booking to ensure a comfortable stay.
Take Advantage of the Location
The hotel's proximity to the waterfront, restaurants, and beautiful public gardens makes it an ideal base for exploring the area.
Location
126 Banyan Way, Hilo, The Big Island, HI 96720
What's nearby
- Banyan Drive0.4 mi
- Liliuokalani Park and Gardens0.5 mi
- Wailoa River State Park Hawaii1.1 mi
- Panaewa Rainforest Zoo1.1 mi
- Kamehameha Hall1.3 mi
- S. Hata Building1.5 mi
- Palace Theater1.5 mi
- Volcano Block Building1.6 mi
- East Hawaii Cultural Center1.7 mi
- Hilo Masonic Lodge Hall-Bishop Trust Building1.7 mi
- Haili Church1.7 mi
- Federal Building United States Post Office and Courthouse1.7 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: TA-134-175-3344-01
Essential information about SCP Hilo Hotel
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
November | April | $230 | $231 |
Cheapest month to stay with an average 18% drop in price. | Most expensive month to stay with an average 20% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
SCP Hilo Hotel
Which month has the cheapest rates at SCP Hilo Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at SCP Hilo Hotel is January, with an average nightly rate of $187. The most expensive month is June at $237 per night.
What is the cheapest day to book SCP Hilo Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book SCP Hilo Hotel is Monday, with an average nightly rate of $195. The most expensive day is Tuesday at $252 per night.
How far in advance should you book SCP Hilo Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at SCP Hilo Hotel, book around 11 weeks in advance. This could save you approximately 28% compared to booking last minute.
KAYAK's top tips for your stay at SCP Hilo Hotel
FAQs when booking at SCP Hilo Hotel
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.6 | 1.5 mi | Hilo Intl | 1.5 mi |