Overview

Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

93 Banyan Drive, Hilo, HI 96720, United States
+1 808 969 3333

$131+

Overall guest ratings

7.4/10 Good
Based on 1,068 reviews

Review highlights

  • 8.4
  • 7.2
  • 5.4
  • 5.2

Good to know

  • Great view

Nearby

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    About

    Boasting a stunning oceanside location with magnificent views of Hilo Bay and Mauna Kea, Grand Naniloa Hotel Hilo - a DoubleTree by Hilton Hotel occupies a historic site amidst a lush, tropical landscape. Our ideal setting also offers guests convenient access to Hilo Airport, just 2 miles away. Tee off on our 9-hole golf course, or soak up the sunshine in our beautiful outdoor swimming pool. Energize in the complimentary fitness center, or hire some water sports equipment and take to the waves Our inviting guest rooms offer complimentary WiFi, a generously-sized work desk, a microwave, refrigerator, and in-room safe. Upgrade to an ocean-view suite with a separate living area and a balcony offering memorable ocean views. Savor breakfast, lunch and dinner in our restaurant, which has indoor and outdoor seating. Admire sweeping vistas of Hilo Bay from the large deck of our Lobby Lounge Our Hilo hotel features the most extensive catering facility and the largest showroom on the east side of the Big Island – a stylish venue providing nightlife and a space to showcase talented local musicians. With 20,000 sq. ft. flexible meeting space, including a wedding gazebo and a large ballroom which can hold up to 400 people, this Hilo hotel is the ideal venue for small to mid-sized meetings, conferences and weddings. Take advantage of onsite catering and the latest A/V technology, and stay productive in the 24-hour business center Our friendly, professional staff look forward to welcoming you with a signature chocolate chip cookie upon check-in

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    Hilton

    Amenities

    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Meeting/Banquet facilities
    • Room service
    • Bicycle rental
    • Golf
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Fitness center
    • Free Internet
    • Pets not allowed
    • Free parking
    • Designated smoking area
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall Rating

    7.4 Good
    Based on 1,068 reviews
    • 8.4 "Location is great."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
    • 7.2 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.6 "Housekeeping was great, according to 76%."
      10.0 "100% said the recreation staff was great."
    • 6.6 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      6.7 "Beds were acceptable for 67%."
      5.7 "57% thought the kitchenette was ok."
    • 6.3 "Breakfast is mediocre."
      6.8 "Breakfast prices were ok, according to 68%."
    • 5.9 "Average amenities."
      5.4 "54% thought the building was acceptable."
      7.0 "70% enjoyed the lobby entrance."
      5.7 "For only 57%, the facilities were new enough."
    • 5.4 "Food is average."
      5.0 "The price was ok for 50%."
      5.8 "58% thought the dining experience was appropriate."
    • 5.2 "Average comfort."
      6.7 "Beds were acceptable for 67%."
    • 5.1 "Internet is average."
    • 3.9 "Pool is below average."
      2.9 "Dirty pool, said 71%."
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    Overall Rating

    7.8 Good
    Based on 619 reviews
    • 8.9 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% appreciated the closeness to the beach."
    • 7.7 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 6.7 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      6.0 "For only 60%, the bathroom was ok."
      6.9 "Beds were acceptable for 69%."
    • 6.3 "Breakfast is mediocre."
      7.0 "70% were happy with the price of the breakfast."
    • 5.6 "Average comfort."
      6.9 "Beds were acceptable for 69%."
    • 5.4 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 5.1 "Average amenities."
      6.6 "66% considered the lobby entrance to be so-so."
      5.6 "For only 56%, the facilities were new enough."
    • 5.1 "Food is average."
    • 3.6 "Pool is below average."
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    Overall Rating

    7.2 Good
    Based on 373 reviews
    • 8.3 "Location is great."
      10.0 "Good access to the airport, said 100%."
    • 6.4 "Service is ok."
      5.9 "59% said the reception staff was ok."
    • 6.2 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
      6.1 "61% thought the cleanliness of the hotel was average."
    • 6.2 "Breakfast is mediocre."
    • 5.9 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      6.5 "Only 65% said rooms were clean enough."
      5.2 "For only 52%, the bathroom was ok."
      7.0 "70% thought rooms were spacious."
      5.0 "Only 50% thought the furniture was functional."
    • 5.7 "Average amenities."
      5.2 "52% thought the building was acceptable."
      6.7 "67% considered the lobby entrance to be so-so."
    • 5.2 "Food is average."
    • 4.9 "Not very comfortable."
      2.5 "75% thought it was too noisy."
      1.4 "Air conditioning was criticized by 86%."
    • 4.8 "Internet is poor."
      4.6 "54% said the wifi quality was bad."
    • 3.9 "Pool is below average."
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    Overall Rating

    6.0 Okay
    Based on 32 reviews
    • 7.9 "Good location."
    • 7.7 "High value."
    • 7.1 "Good service."
    • 6.9 "Vibe was decent."
    • 6.3 "Rooms are ok."
    • 5.8 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 4.9 "Not very comfortable."
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    Overall Rating

    7.7 Good
    Based on 42 reviews
    • 8.4 "Location is great."
    • 7.1 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 6.9 "Vibe was decent."
    • 6.7 "Average cleanliness."
      6.9 "Only 69% said rooms were clean enough."
    • 6.6 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
    • 5.8 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 5.2 "Food is average."
    • 4.9 "Internet is poor."
      4.7 "53% said the wifi quality was bad."
    • 4.1 "Pool is below average."
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    Hotel type
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Good to know
    "Great view"
    data provided by TrustYou

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