Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

4 stars
93 Banyan Drive, Hilo, The Big Island, HI 96720, United States
Hilo, HI
7.4
Good
based on 1559 reviews
1,559 reviews
Sat 12/20
-
Sun 12/21
1 room, 2 guests
Deals from
$148
/Cheapest rate per night
Room type
Provider
Nightly total
Standard room
$148
King room
$166
Queen room
$182
80 more Grand Naniloa Hotel Hilo - a DoubleTree by Hilton deals
80 more Grand Naniloa Hotel Hilo - a DoubleTree by Hilton deals
Photos of Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

The Grand Naniloa Hotel Hilo offers 388 modern guest rooms that offer bay, ocean, or harbor views in the heart of Hilo, Hawaii. 180-degree views of Hilo Bay and Mauna Kea are plentiful at this waterfront hotel, which also features an outdoor terrace for dining in the on site restaurant and 10,000 square feet of meeting and event space. There is also a nine-hole golf course on the property. Guests have access to bike rentals, paddle boards, kayaks, and snorkeling equipment during their stay.

This hotel also offers a lobby bar and a bayside gazebo that is ideal for destination weddings in Hawaii. There is a state-of-the-art fitness center available for guest use and guests enjoy two complimentary cocktails or beverages during the day in the lobby bar. The resort offers complimentary valet or self-parking, 24-hour front desk services, an activities desk, and a business center. The Grand Naniloa Hotel Hilo also has guest laundry facilities. Entertainment can be found at Willie K’s Crown Room.

All of the guest rooms at this hotel feature Hilton Suite Dreams beds, high-tech ports and plenty of outlets, and floor-to-ceiling windows. Select rooms feature private balconies overlooking the ocean. There are accessible guest rooms and facilities at this hotel, as well. All guest rooms feature king or queen beds with in-room coffee, flat-screen TVs, a desk, microwave, refrigerator, and updated bathrooms with tub/shower combos and deluxe amenities. Plus, the resort is just minutes from the Hilo Farmers Market, Akaka Falls State Park, and the Hawaii Volcanoes National Park, as well as a number of shops, museums, and restaurants.

7.4
Good rating
Based on 1,559 verified guest reviews

Latest deals for Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

Sat 12/20
Sun 12/21
Double room
2 double beds
$220
nightly with fees
1 king bed
$220
nightly with fees
2 queen beds
$235
nightly with fees
Resort room
bed type unknown
$338
nightly with fees
King room
1 king bed
$166
nightly with fees
bed type unknown
$181
nightly with fees
1 king bed
$190
nightly with fees
Standard room
bed type unknown
$148
nightly with fees
bed type unknown
$193
nightly with fees
bed type unknown
$203
nightly with fees
Queen room
2 queen beds
$182
nightly with fees
bed type unknown
$195
nightly with fees
2 queen beds
$203
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

  • Snorkeling
  • Outdoor pool
  • Beachfront
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Things to do

  • Gift shop
  • Hiking
  • Eco tourism
  • Bicycle rental
  • Fishing
  • Golf
  • Canoeing
  • Cycling
  • Scuba diving
  • Diving
  • Snorkeling
  • Water sport facilities (on site)

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business center
  • Car rental
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Express check-out
  • 24hr front desk

Dining

  • Special diet menus (on request)
  • Microwave
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Vending machine (drinks)

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned

General

  • Beachfront
  • Family rooms
  • Sea view
  • Slippers
  • Interconnected room(s) available
  • Telephone
  • Storage available

Accessibility and suitability

  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Accessible parking
  • No smoking
  • Designated smoking area

Outdoor

  • Terrace/Patio
  • Beach chairs
  • Balcony
  • Picnic area
  • Garden

Health and safety

  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • Safe

Parking and transportation

  • Parking
  • Valet parking
  • Private parking

Bathroom

  • Shower
  • Hairdryer
  • Bathrobe

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Media and entertainment

  • Radio
  • TV

Laundry

  • Laundry facilities
  • Laundry service

Family friendly

  • Cribs available
  • Kids meals

Pool

  • Outdoor pool
  • Pool with a view

Bedroom

  • Alarm clock

Fitness

  • Fitness center

Reviews of Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

7.4
Good
1559 verified ratings
Wonderful
583
Very good
290
Good
281
Okay
130
Fair
117
Mediocre
55
Poor
103

Summary of reviews

Guests say
Guests appreciated the great location and beautiful ocean views, but many expressed dissatisfaction with the service and cleanliness. Issues with double charges and high fees were also common complaints. Despite these negatives, some guests enjoyed the amenities and comfort of the beds.
AI-Generated from customer reviews
Location9 out of 10
Bed Comfort8.5 out of 10
Amenities8 out of 10
Service3 out of 10
Cleanliness2.5 out of 10
Value for Price2 out of 10
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All reviews

8.0
Very good
Mike, Apr 2025
Everything was fine
8.0
Very good
Kiran, Dec 2024
Pretty basic resort. They have a nice pool by the coast. No beach. Just a rocky coastline. Small resort. It’s more of a landing point to explore different things in Hilo. Might be better off just staying in an airbnb for extended stays beyond 3 days.
8.0
Very good
Christopher, Jan 2024
Incredible setting and views. We loved the big Island and our base here in Hilo. Staff was friendly. Restaurant lacked kids meals despite lots of families. Property needs a paint job and is aging but in a changing tropics sort of way. The good way outweighs the less than perfect. Great music in the lobby and relaxing atmosphere. So close to waterfalls, volcanoes , black sand beaches and more.
2.0
Poor
Awale, Dec 2021
Location of the hotel was great. But the staff needs more customer service training, the bed sheets were not clean, and the room had aunts. They only had one towel in the room.
10
Wonderful
Christine, Jan 2021
Pros (+) Friendly service and extremely accommodating!!!! We had a wonderful staycation!!!!
Cons (-) As someone who works in the luxury hotel industry I have no suggestions or recommendations!!!! We were very pleased with our stay and will be returning!!!!
7.7
Good
Anonymous, Mar 2020
Pros (+) Beautiful setting, friendly staff. Valets were top notch!
Cons (-) Facility is older and not well maintained. Lobby furniture was stained.
6.0
Okay
Anonymous, Dec 2017
Pros (+) I’ll start with the positives. The hotel was clean, friendly receptionist and an easy check in. But the parking was a nightmare. There isn’t nearly enough space for everyone so you end up having to park a ways away from your car, the elevators are slow, the toilets in your room look like something from a public restroom and are super loud and the restaurant doesn’t have very good food and the help...
Read more
10
Wonderful
Anonymous, Nov 2017
Pros (+) Awesome location on water front.. We were able to get prechecked and on request, got a couple of hours extension at no charge..
8.2
Very good
Anonymous, Sep 2017
Pros (+) The staff was very polite and attentive.
Cons (-) There was some construction going on outside and nothing was mentioned before hand on your web site. Had I been informed before hand I would have requested a room away from the noise or booked another hotel. (Maybe that's why nothing was said.)
6.0
Okay
Anonymous, Aug 2017
Pros (+) Clean feel
Cons (-) NO VALET AND NOT ENOUGH PARKING. Huge flaw. Makes no sense

Location

93 Banyan Drive, Hilo, The Big Island, HI 96720

What's nearby

  • Banyan Drive319 yd
  • Liliuokalani Park and Gardens0.3 mi
  • Wailoa River State Park Hawaii1 mi
  • Panaewa Rainforest Zoo1.1 mi
  • Kamehameha Hall1.3 mi
  • S. Hata Building1.4 mi
  • Palace Theater1.4 mi
  • Volcano Block Building1.5 mi
  • Hilo Masonic Lodge Hall-Bishop Trust Building1.5 mi
  • East Hawaii Cultural Center1.5 mi
  • Federal Building United States Post Office and Courthouse1.6 mi
  • Haili Church1.6 mi

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.
License number: TA-126-334-1568-01

Essential information about Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

Low season

High season

Average price (weeknight)

Average price (weekend night)

October
April
$267
$307
Cheapest month to stay with an average 26% drop in price.
Most expensive month to stay with an average 230% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

  • If you’re after a cheap room at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton, then you should consider staying during the low season. The cheapest deals can generally be found in October and September.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton, plan to stay on a Monday or Sunday. The most expensive day is usually Friday.
  • The cheapest price a room at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton was booked for on KAYAK in the last 2 weeks was $197, while the most expensive was $293.
  • How long should you stay at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

  • Where is Grand Naniloa Hotel Hilo - a DoubleTree by Hilton located?

    Grand Naniloa Hotel Hilo - a DoubleTree by Hilton is located at 93 Banyan Drive, 1.4 miles from the center of Hilo. Banyan Drive is the closest landmark to Grand Naniloa Hotel Hilo - a DoubleTree by Hilton.

  • When is check-in time and check-out time at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton?

    Check-in time is 4:00 PM and check-out time is 11:00 AM at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton.

  • Does Grand Naniloa Hotel Hilo - a DoubleTree by Hilton offer free Wi-Fi?

    Yes, Grand Naniloa Hotel Hilo - a DoubleTree by Hilton offers free Wi-Fi.

  • How far is Grand Naniloa Hotel Hilo - a DoubleTree by Hilton from the airport?

    Grand Naniloa Hotel Hilo - a DoubleTree by Hilton is 1.7 miles from Hilo Intl. Grand Naniloa Hotel Hilo - a DoubleTree by Hilton is 43.5 miles from Waimea (Big Island) Waimea Kohala.

  • Does Grand Naniloa Hotel Hilo - a DoubleTree by Hilton have a pool?

    Yes, Grand Naniloa Hotel Hilo - a DoubleTree by Hilton has a pool onsite.

  • How does KAYAK find such great Grand Naniloa Hotel Hilo - a DoubleTree by Hilton hotel deals?

    KAYAK scours the web for all room deals available at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton in Hilo and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Grand Naniloa Hotel Hilo - a DoubleTree by Hilton.

Nearby hotels and places to stay

Closest

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3-star hotel
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2-star hotel
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3-star hotel
29% cheaperSCP Hilo Hotel8 Excellent (2,117 reviews)0.35 miOutdoor pool, beachfront, Fitness center$131+
3-star hotel
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Cheapest

See cheapest stays in Hilo
3-star hotel
32% cheaperYonegan Plumeria Hilo Hotel8.3 Excellent (23 reviews)1.55 miSnorkeling, Free Wi-Fi, Coffee machine$127+
3-star hotel
29% cheaperSCP Hilo Hotel8 Excellent (2,117 reviews)0.35 miOutdoor pool, beachfront, Fitness center$131+
2-star hotel
25% cheaperWild Ginger Hotel6.6 Good (726 reviews)1.61 miWi-Fi, Cable or satellite TV$140+
2-star hotel
18% cheaperHilo Reeds Bay Hotel7.5 Good (2,802 reviews)0.1 miSnorkeling, Outdoor pool, beachfront$152+

Most recommended

See most recommended stays in Hilo
Oceanfront Orchid Room - Hilo Beach House Inn
9.9 Excellent (24 reviews)1.86 miFitness center, Coffee machine$303+
2-star hotel
18% cheaperAaron's Cottage8.5 Excellent (194 reviews)1.56 miWi-Fi, Tea/coffee maker, Coffee machine$153+
3-star hotel
32% cheaperYonegan Plumeria Hilo Hotel8.3 Excellent (23 reviews)1.55 miSnorkeling, Free Wi-Fi, Coffee machine$127+
3-star hotel
29% cheaperSCP Hilo Hotel8 Excellent (2,117 reviews)0.35 miOutdoor pool, beachfront, Fitness center$131+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

7.1
1.4 mi
Hilo Intl
1.7 mi

Everything you need to know for your stay in Hilo