Things to do
Services and conveniences
General
Basics
Accessibility and suitability
Dining
Kitchen
Outdoor
Health and safety
Parking and transportation
Bathroom
Workspace
Media and entertainment
Laundry
Family friendly
Pool
Bedroom
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's unique amenities?
The hotel offers a nine-hole golf course, bike rentals, paddle boards, kayaks, and snorkeling equipment. Guests can also enjoy two complimentary cocktails or beverages during the day in the lobby bar.
How is the food quality at the hotel?
The hotel offers very good food at the restaurant, and guests can enjoy live entertainment in the lobby/bar area.
What can guests expect in terms of cleanliness?
The hotel provides clean rooms with good thick towels, and guests receive warm chocolate chip cookies at check-in. However, some guests mentioned that the hotel is aging and may need a paint job.
Is valet parking available at the hotel?
Yes, the resort offers complimentary valet or self-parking, and valet service is included in the resort fee.
When is the best time to visit the hotel?
The low season is in May, and the high season is in December. Guests can enjoy the hotel's 180-degree views of Hilo Bay and Mauna Kea, as well as its proximity to attractions like the Hilo Farmers Market, Akaka Falls State Park, and the Hawaii Volcanoes National Park.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the bay, ocean, or harbor comes highly recommended.
Take Advantage of the Water Activities
Guests appreciated the complimentary access to bike rentals, paddle boards, kayaks, and snorkeling equipment. Make sure to utilize these amenities for a fun and adventurous experience.
Explore Nearby Attractions
The hotel's proximity to attractions such as Coconut Island Park, Liliuokalani Park and Gardens, and the Hilo Farmers Market makes it convenient for guests to explore the area. Plan a visit to these nearby attractions for a memorable experience.
Consider Room Selection Carefully
While some guests enjoyed their rooms with ocean views, others encountered issues such as room odor. It's advisable to carefully consider room selection based on guest feedback to ensure a pleasant stay.
Check for Special Events
Guests enjoyed live entertainment in the lobby/bar area. Before your stay, check if there are any special events or performances scheduled during your visit to enhance your experience.
Be Mindful of Resort Fees
Some guests mentioned that the resort fee included valet parking, but others found it overpriced. It's recommended to clarify the details of the resort fee and its inclusions before making a reservation.
Plan Dining Options
While the hotel restaurant received positive feedback for its food, some guests found it expensive. Consider exploring nearby dining options as well to have a variety of choices during your stay.
Stay Informed About Maintenance
A few guests noted maintenance issues such as slow elevators and worn-out areas. It's advisable to inquire about any ongoing maintenance or renovations to manage expectations during your stay.
Take Advantage of the Fitness Center
The state-of-the-art fitness center received positive feedback. Guests can make use of this facility to stay active and enjoy the views while working out.
Consider Transportation Needs
Some guests found the non-valet parking to be inconveniently located. If you plan to use your vehicle frequently, consider the parking options available to ensure convenience during your stay.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
April | December | $249 | $279 |
Cheapest month to stay with an average 23% drop in price. | Most expensive month to stay with an average 34% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
The cheapest month to stay at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton is January, with an average nightly rate of $263. The most expensive month is April at $363 per night.
The cheapest day to book Grand Naniloa Hotel Hilo - a DoubleTree by Hilton is Tuesday, with an average nightly rate of $240. The most expensive day is Friday at $288 per night.
To get the best price at Grand Naniloa Hotel Hilo - a DoubleTree by Hilton, book around 6 weeks in advance. This could save you approximately 22% compared to booking last minute.
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
1.5 mi | Hilo Intl | 1.7 mi |
