Overview

Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

93 Banyan Drive, Hilo, HI 96720, United States
+1 808 969 3333

$126+

Overall guest ratings

7.5/10 Good
Based on 1,098 reviews

Review highlights

  • 8.3
  • 7.4
  • 6.1
  • 6.0

Good to know

  • Great view

Nearby

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    About

    Boasting a stunning oceanside location with magnificent views of Hilo Bay and Mauna Kea, Grand Naniloa Hotel Hilo - a DoubleTree by Hilton Hotel occupies a historic site amidst a lush, tropical landscape. Our ideal setting also offers guests convenient access to Hilo Airport, just 2 miles away. Tee off on our 9-hole golf course, or soak up the sunshine in our beautiful outdoor swimming pool. Energize in the complimentary fitness center, or hire some water sports equipment and take to the waves Our inviting guest rooms offer complimentary WiFi, a generously-sized work desk, a microwave, refrigerator, and in-room safe. Upgrade to an ocean-view suite with a separate living area and a balcony offering memorable ocean views. Savor breakfast, lunch and dinner in our restaurant, which has indoor and outdoor seating. Admire sweeping vistas of Hilo Bay from the large deck of our Lobby Lounge Our Hilo hotel features the most extensive catering facility and the largest showroom on the east side of the Big Island – a stylish venue providing nightlife and a space to showcase talented local musicians. With 20,000 sq. ft. flexible meeting space, including a wedding gazebo and a large ballroom which can hold up to 400 people, this Hilo hotel is the ideal venue for small to mid-sized meetings, conferences and weddings. Take advantage of onsite catering and the latest A/V technology, and stay productive in the 24-hour business center Our friendly, professional staff look forward to welcoming you with a signature chocolate chip cookie upon check-in

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    Hilton

    Amenities

    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Meeting/Banquet facilities
    • Room service
    • Bicycle rental
    • Golf
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Fitness center
    • Free Internet
    • Pets not allowed
    • Free parking
    • Designated smoking area
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall Rating

    7.5 Good
    Based on 1,098 reviews
    • 8.3 "Location is great."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
    • 7.4 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.4 "Housekeeping was great, according to 74%."
      10.0 "100% said the recreation staff was great."
    • 6.8 "Breakfast is mediocre."
      6.8 "Breakfast prices were ok, according to 68%."
    • 6.6 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
      6.6 "Beds were acceptable for 66%."
      5.3 "For only 53%, the bathroom was ok."
      6.8 "Only 68% said rooms were big enough."
      5.5 "55% thought the kitchenette was ok."
      5.6 "Cleanliness of the bathroom was average, said 56%."
    • 6.1 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      6.2 "62% thought the cleanliness of the hotel was average."
      5.6 "Cleanliness of the bathroom was average, said 56%."
    • 6.1 "Average amenities."
      5.4 "54% thought the building was acceptable."
      6.9 "69% considered the lobby entrance to be so-so."
      5.9 "For only 59%, the facilities were new enough."
    • 6.0 "Food is average."
    • 5.5 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
    • 5.0 "Average comfort."
      2.0 "80% thought it was too noisy."
      1.6 "Air conditioning was criticized by 84%."
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    Overall Rating

    7.9 Good
    Based on 625 reviews
    • 8.9 "Location is great."
      10.0 "Good access to the airport, said 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% appreciated the closeness to the beach."
    • 7.6 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 6.8 "Breakfast is mediocre."
      6.8 "Breakfast prices were ok, according to 68%."
    • 6.5 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      6.6 "Beds were acceptable for 66%."
      6.6 "66% thought the bathroom was big enough."
    • 5.8 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 5.3 "Food is average."
    • 5.2 "Average amenities."
      6.4 "64% considered the lobby entrance to be so-so."
      5.7 "For only 57%, the facilities were new enough."
    • 4.9 "Not very comfortable."
      1.7 "83% thought it was too noisy."
      1.4 "Air conditioning was criticized by 86%."
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    Overall Rating

    7.3 Good
    Based on 384 reviews
    • 8.3 "Location is great."
      10.0 "Good access to the airport, said 100%."
    • 6.9 "Service is ok."
      6.0 "60% said the reception staff was ok."
      6.6 "Only 66% thought the service was professional."
    • 6.8 "Breakfast is mediocre."
    • 5.8 "Average amenities."
      5.3 "53% thought the building was acceptable."
      6.6 "66% considered the lobby entrance to be so-so."
    • 5.8 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
      6.0 "60% thought the cleanliness of the hotel was average."
    • 5.8 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
      5.8 "Only 58% said rooms were clean enough."
      6.8 "Only 68% said rooms were big enough."
    • 5.8 "Food is average."
    • 5.1 "Internet is average."
    • 5.0 "Average comfort."
      2.2 "78% thought it was too noisy."
      1.6 "Air conditioning was criticized by 84%."
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    Overall Rating

    6.5 Good
    Based on 43 reviews
    • 7.8 "Good location."
    • 7.6 "High value."
    • 7.1 "Good service."
    • 6.9 "Vibe was decent."
    • 6.2 "Rooms are ok."
    • 5.9 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 4.7 "Not very comfortable."
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    Overall Rating

    7.7 Good
    Based on 43 reviews
    • 8.3 "Location is great."
    • 7.5 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 6.6 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
    • 6.4 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 6.1 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.3 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 4.6 "Pool is below average."
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    Hotel type
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Good to know
    "Great view"
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