Simple, slightly dated hotel with friendly and helpful staff. 24 “security” by a number of different people observing the property. Multiple camera show all public areas of the hotel. Internet is weak...
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Amenities at Hilo Reeds Bay Hotel
- Snorkeling
- Outdoor pool
- Beachfront
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Flat-screen TV
- TV
Reviews of Hilo Reeds Bay Hotel
7.5
Good
2873 verified ratings
Wonderful
844
Very good
525
Good
638
Okay
284
Fair
278
Mediocre
122
Poor
182
Summary of reviews
Guests say
Guests consistently praised the hotel's excellent location near the sea, parks, and main routes, as well as its overall cleanliness and helpful, friendly staff. Many found the hotel to be a good value for the price, especially for budget stays. However, several guests noted issues with weak or unreliable wifi, lack of air conditioning, and some noise from the surrounding area. Despite some dated facilities and minor inconveniences, most guests enjoyed their stay, highlighting the comfortable beds, ocean views, and accommodating service.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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7.5 out of 10
1676 reviews
7 out of 10
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7.9 out of 10
32 reviews
6.3 out of 10
1 review
7.1 out of 10
12 reviews
All reviews
No A/C. Only fans. TV uses wifi and was crappy because wifi was crappy. Wifi was good in the hall. Once you closed your door, wifi went crappy. No ice machine. They give a bag of ice from freezer. Ice...
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quite, clean and safe place for a night's rest
Pros (+) Location was the only plus for the hotel
Cons (-) Overall cleanliness, did not service our room for 3 days, roomed smelled like vomit when we got into it. No air conditioning made the dinginess and smell worse.
Pros (+) Good location, nice pool. Close to Reeds Bay Park. They did move us to a unit at the far end within a stones throw of the sea! That was really nice! Housekeeping staff were Great!
Cons (-) Just happened to come when it was really Hot & Humid. No A/C so wasn’t really comfortable till night time.
Cons (-) There was a coffeemaker in the room but no coffee. Inexpensive price, so can't expect more than a clean, comfortable room.
Pros (+) Location was great Quiet rooms. Clean.
Cons (-) Walk up steps only, but was told before I went there No elevator or a/c, but was told before I went there.
Pros (+) Very clean and exactly what it stated
Cons (-) Beds outdated, mattress not comfortable
Pros (+) Although the decor is a little dated, everything is well cared for and the room was SO CLEAN and so tidy when we came in! The bed was comfy, the staff was personable, and I got to watch a sea turtle m...
Cons (-) The WiFi was really spotty in our room, and the network wasn't password protected. The shower head was meh. Other guests were a little loud in the afternoon but they quieted down well before bedtime.
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Pros (+) Good price
Cons (-) No elevator...
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the best nearby attractions to visit during a stay at Hilo Reeds Bay Hotel?
During your stay at Hilo Reeds Bay Hotel, you can explore nearby attractions such as Coconut Island Park, Liliuokalani Park and Gardens, Panaewa Rainforest Zoo, Hilo Farmers Market, and the Pacific Tsunami Museum.
What practical amenities does Hilo Reeds Bay Hotel offer for guests?
Hilo Reeds Bay Hotel offers practical amenities such as free parking, laundry facilities, a kitchenette in the room, and a terrace/patio for guests to enjoy.
How is the cleanliness and comfort of the beds at Hilo Reeds Bay Hotel?
Guests have praised the clean rooms and comfortable beds at Hilo Reeds Bay Hotel, ensuring a pleasant and relaxing stay during your visit.
What can guests expect from the hotel's customer service and staff?
The hotel's staff has been described as very friendly, helpful, and accommodating, providing excellent recommendations and assistance to ensure a pleasant experience for guests.
When is the best time to visit Hilo Reeds Bay Hotel?
The high season at Hilo Reeds Bay Hotel is in February, offering a great time to experience the hotel's location and amenities, while the low season is in May.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the bay comes highly recommended.
Consider Low Season Travel
May is mentioned as the low season, which could be a good time to visit for those looking to avoid crowds and potentially get better rates.
Explore Nearby Attractions
The hotel is conveniently located near several attractions, including Coconut Island Park, Liliuokalani Park and Gardens, and the Hilo Farmers Market, providing plenty of options for nearby exploration.
Check for Room Amenities
Some guests appreciated the kitchenette and the availability of kitchenware in the rooms. Consider checking for these amenities when booking to enhance the stay.
Be Mindful of Noise
Guests noted that street noise and the sound of gasoline from the nearby refinery and cargo port could be bothersome due to the lack of windows. Light sleepers may want to take this into consideration.
Parking Considerations
While the hotel offers free parking, it's advisable to be aware that there may not be enough parking spaces during peak times, as mentioned by some guests.
Take Advantage of the Outdoor Pool
The hotel features an outdoor pool, providing a cool and relaxing spot to unwind, as highlighted by several guests.
Consider Transportation
While the hotel offers free parking, some guests mentioned that the area can be a bit sketchy at night. It's advisable to take necessary precautions, especially when returning to the hotel after dark.
Check for Internet Strength
Several guests mentioned that the internet reception in the rooms was not very strong. If reliable Wi-Fi is essential, it's advisable to inquire about this when booking.
Laundry Facilities Available
The hotel offers laundry facilities, which can be convenient for guests looking to refresh their wardrobe during their stay.
Location
175 Banyan Drive, Hilo, The Big Island, HI 96720
What's nearby
- Banyan Drive0.3 mi
- Liliuokalani Park and Gardens0.4 mi
- Wailoa River State Park Hawaii1.1 mi
- Panaewa Rainforest Zoo1.2 mi
- Kamehameha Hall1.2 mi
- S. Hata Building1.5 mi
- Palace Theater1.5 mi
- Volcano Block Building1.6 mi
- Hilo Masonic Lodge Hall-Bishop Trust Building1.6 mi
- East Hawaii Cultural Center1.6 mi
- Federal Building United States Post Office and Courthouse1.7 mi
- Haili Church1.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: W20358722-01
Essential information about Hilo Reeds Bay Hotel
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
March | April | $141 | $155 |
Cheapest month to stay with an average 19% drop in price. | Most expensive month to stay with an average 83% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Hilo Reeds Bay Hotel
Which month has the cheapest rates at Hilo Reeds Bay Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Hilo Reeds Bay Hotel is September, with an average nightly rate of $163. The most expensive month is April at $201 per night.
What is the cheapest day to book Hilo Reeds Bay Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Hilo Reeds Bay Hotel is Sunday, with an average nightly rate of $131. The most expensive day is Wednesday at $160 per night.
How far in advance should you book Hilo Reeds Bay Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Hilo Reeds Bay Hotel, book around 7 weeks in advance. This could save you approximately 9% compared to booking last minute.
KAYAK's top tips for your stay at Hilo Reeds Bay Hotel
FAQs when booking at Hilo Reeds Bay Hotel
Nearby hotels and places to stay
Closest
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See most recommended stays in HiloGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
1.5 mi | Hilo Intl | 1.6 mi |