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Hilo Airport is located very close to the city so you can expect a fairly short ride to the center. To get to downtown Hilo from the airport you can take a public bus - Hele-On Bus - that will take to you the bus terminal in the city center for $2, but be aware that the buses are not very frequent. If public transportation is not your thing, there are 17 official taxi companies present outside of the Baggage Claim Area at the taxi lane. The taxi fare to downtown Hilo costs around $12.

It is not possible to store luggage at Hilo International Airport as the service has been suspended to ensure maximum security. You have the option to leave your luggage at the self-storage, which is located only a few minutes from the airport and has 24/7 access. Luggage can be stored for up to 7 days and the daily fee for an item is $5.

Smoking inside the airport in Hilo is prohibited, but it is allowed to smoke in the parking lot or on the ground level as long as it is at least 20 feet away from the airport building.

Due to its size, the airport in Hilo does not feature a wide variety of shops or restaurants, but you can expect to encounter the basics. There are two restaurants with local dishes – Center Plate and Laniakea Express – and they are located in the main lobby. Convenience products can be bought at Newsstand. There is also a gift shop and two jewelry stands with some handicrafts. All of them are located in the main area.

ITO has an airline lounge, the Hawaiian Air Premier Club, airside, on the first floor of the departure lounge at the northwest corner just below gate 6. You can access the lounge through a lounge membership program. The lounge is accessible regardless of the class of service you flew into ITO.

Hilo Airport has all its concessions, ticket lobbies, passenger holding areas, and security checkpoints, all on the ground floor of the terminal building for access by passengers with limited mobility. The airport has elevators and escalators to access boarding gates on the second level. ITO has text telephones available across all restrooms, passenger departure holding rooms, and both ends of the terminal close to baggage claim for the assistance of visually and hearing-impaired passengers. Family restrooms in the west end of the terminal close to baggage claim are accessible. ITO also has Automated External Defibrillators (AEDS) throughout the terminal.

Hele-On public buses offer transit from Hilo Airport Road at ITO station to Mooheau Bus Terminal via King’s Landing. The county of Hawaii operates the buses, which are free of charge on specific bus routes. Bus schedules and routes vary depending on the time and week. Ensure you check on the availability of the buses during booking.

Since Hilo is part of the Big Island and a significant tourist destination, there are various attractions you can visit from Hilo Airport. You can visit Kuhio Kalanianaole Park, Reeds Bay Beach Park, Coconut Island, and Hilo Ocean Adventures, all less than a 10-minute walk from the airport.

Alaska Airlines operates the most flights from the United States to Hilo at 93 per week, and for this route Alaska Airlines is also the airline most often selected by KAYAK users searching for flights from the United States to Hilo. The two are often different because flight volume reflects an airline's schedule, while popularity reflects traveler choice.

Nonstop flight time to Hilo varies depending on your departure city:

• from Honolulu: 0h 53m
• from Kahului: 0h 38m
• from Las Vegas: 6h 05m

Hilo receives 19 flights per day and 130 per week from across the world. Honolulu has the most flights to Hilo, with 121 weekly flights.

A good deal on a flight to Hilo is around $206 round-trip. This fare is in the lowest 25% of round-trip prices searched on KAYAK, averaged across the cities most often searched as origins by KAYAK users.

Last-minute fares to Hilo – booked within 2 weeks of departure – run 50% below the average round-trip fare of $502. Booking late can sometimes save money, but inventory is limited.