Highland Gardens Hotel

Some guests have mentioned issues with cleanliness, such as stained carpets and dirty sheets. However, others have appreciated the apartment-like units and the lovely pool area.

Several guests have expressed dissatisfaction with the parking, describing it as limited and difficult. One guest was charged $100 for a single towel, which was not well-received.

The hotel's location is praised by many guests, particularly for its proximity to Universal Studios, the 101, and various dining options within walking distance.

Opinions on customer service vary. While some guests have found the staff friendly, others have reported unhelpful and even concerning interactions, such as being charged twice and encountering security issues.

The hotel offers apartment-like units, a lovely pool area, and a complimentary breakfast, which have been positively mentioned by guests. However, some have also expressed dissatisfaction with the parking and cleanliness.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

The hotel is conveniently located near popular attractions such as the Hollywood Walk of Fame, Hollywood Bowl, and Runyon Canyon Park, making it a great choice for sightseeing.

Some guests reported issues with cleanliness, including stained carpets and dirty sheets. It's advisable to check the room thoroughly upon arrival and request a change if necessary.

Guests highlighted limited parking space and difficulty finding a spot. Consider alternative transportation or inquire about parking arrangements in advance.

Some guests experienced issues with payment, including unexpected charges and confusion regarding payment methods. It's recommended to clarify payment details and keep records of transactions.

A guest mentioned a strong smoke smell in their room. If sensitive to smoke, it's advisable to confirm the hotel's smoking policy and request a non-smoking room if needed.

Despite some reports of mosquitoes, the pool area was praised by guests. Consider enjoying the pool facilities but be prepared with mosquito repellent.

A guest expressed discomfort regarding security, including encounters with individuals engaging in illegal activities. It's important to prioritize personal safety and report any concerns to the hotel management.

Some guests mentioned issues with receiving towels and late check-in. It's advisable to communicate any special requests clearly with the hotel staff to ensure a smooth experience.

A guest noted an increase in last minute deal prices. It's recommended to compare prices and book in advance to secure the best rates.