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Well mannered helpfull staff.Good facilities and set just out of town away from noise.Good standard of cleanliness Menu in restaurant not very accomodating.Not a lot to choose from
location and pool
The breakfast choice was very good The bed & pillows were very hard
The hotel was quite good in all areas I thought the quality of food for dinner and breakfast was very poor
Hotel location close to city and highway
It was convenient to the M62 The Television did not have cefax, Breakfast was extra
Easy to find, be easier if direction of travel on M62 was mentioned Radio facility did not work
The hotel was warm, friendly and clean. The breakfast was particularly good as it was cooked fresh.
The calm air and proffessionalism of all the staff, made me feel very welcome and secure. The checking out time could have been a little later at the weekends.
Really helpful staff Hotel is shabby and needs updating
The staff were very welcoming and helpful eg we were able to leave our luggage and pick it up later. The room was clean, quiet and pleasant and the facilities good. Nothing...all good
Very central, friendly staff. Comfy room. None whatsoever
The staff were extremely helpful, polite, and welcoming on every level. the rooms were very warm and very clean, and we had an excellent nights sleep. The breakfasts were freshly cooked to order and there was plenty of variety. The hotel was very close to the town centre.
Good breakfast, excellent staff, clean and comfortable room. No bar or lounge.
Hotel needed some TLC around the edges but staff very helpful. Good value. Furrniture in the room needed updating.
helpful staff, lovely and warm on a freezing weekend, comfey beds, and central to city. no bar, but reccommended great real ale pub 5mins walk away.
I found the cambridge lodge to be in great location, staff friendly and room very clean and comfortable
Attentive and eager to please staff. Good breakfast Central location makes for easy walking to town centre Some aspects of cleaning.
The staff were excellent, made sure everything was to our satisfaction. Nothing
Pleasant staff, comfortable room. Good breakfast, good price. Central location None
The area and appearance
It was lovely & warm The shower could do to be a bit more powerful!!
Close to the event we were attending at Brockholes and the warm friendly atmosphere. Noise from upstairs and outside car door banging.
the food was lovely and staff very friendly. n/a
Plenty of good wholesome food in large portions. The room was far too hot and a little noisy.
very central, easy to find, food was very good and reasonably priced. drink prices were more expensive than other establishments around this area.
The hotel met all of my expectations no
friendly staff who changed our room from the attic area to first floor rather old fashioned and dowdy
Friendly staff, good beer, big breakfast (couldn't eat it all), excellent location for Picturedrome i.e next to it! Car park is a bit tight but I managed to squeeze into the last space. Anyone arriving after me would have struggled.
very enjoyable. The hotel provided a fine menu for an evening meal but what impressed me was the attention to detail in the room. No
the meals were great
the hotel was very central & on site parking was available, the breakfast was perhaps the best "english" I have ever experienced the room was a bit small & dated
Chosen on the net No
Staff very good, the hotel was spotless and the service was very good The Matress on the Bed in our room was very uncomfortable causing us to wake on and off all during the night
Easy to find and a very friendly reception Pillows were very uncomfortable. Radiator was either full on or full off, making room either too hot or too cold. No restaurant in hotel - only the Italian linked to the hotel, which had a 1 hour waiting time.
I wanted a comfortable room in pleasant surroundings and quality food. This is what I got. No.
The breakfast facilities were very good, staff were efficient and the full English breakfast was excellent Loose toilet seat. Faulty radiator valve,.
The location of the hotel and the attached restaurant are the main attractions for us. This was our third stay at the Briar Court in as many months and we use it as a convenient stop-over enroute between Essex and Fife. There seem to have been computer related problems with our reservation made via Booking.Com in that the requested rear-facing ground floor rooms (2) were not available due to "weekend cleaning staff leaving some rooms unprepared." This minor issue was resolved to some extent but I got little sleep that night as the allocated room was facing the busy main road.
Very nice hotel that is close to town and just off the motorway. The room was very clean and nice hot shower - all added up to a great nights sleep - topped off with a great breakfast.
We were very impressed with Chris on Reception. He could not have been more helpful in sorting out a room for us. All staff were very courteous and we enjoyed our stay with you.
Rooms really had a fresh smell The wifi internet connection only works at a few rooms, access is arranged in a old fashioned way.
The staff were very helpful
Room was pleasant and clean, staff were freindly and helpful - Evening menu was varied & the food was excellent
Excellent rooms and food
They had their heating on as one would expect and it was very warm inside when it was minus 8/9 outside. The buildimng did not look new so we were impressed with their heating system!!
Location and friendly-ness of staff
The hotel is clean and quite adequate for an overnight stay. The room was a fair size and in good order. The only negative comment is that the bed was very uncomfortable (old and poor quality mattress) and the duvet was quite small for 2 adults to share. See above.
enjoyed a weekend and was value for money with good staff
It was good to stay at a hotel where the atmosphere was relaxed and also have the added bonus of polite staff There was nothing I didn't like
Very friendly and helpful staff. very happy - everything was ok
The high level of customer service
the food and steak was fantastic - he room itself was rather small but very cosey It was a shae we had to be out by 11am - but hey ho all good things have to come to an end
Easy access to the City centre, but still off the main track. The room/hotel was too hot for comfort.
Fantastic warm welcome by staff Loud behaviour of other residents at 11:30pm and 06:15am
Low cost My room was on the ground floor near reception. There was very little sound proofing so I was woken several times in the night. Choose a room further from reception.
Good staff, close to town centre, clean and comfortable
Larger than average sized modernised single room with upto date en suite facilities (not always found in Victorian Guest Houses) Front room overlooking busy road so some traffic noise disturbance late night/early morning although was not a particular problem.
Excellent power shower in the bathroom! Walking distance to town.
I find the guest house comfortable,value for money easy to find and suitable for my needs at the time. Clean, quiet and comfortable
Friendly and helpful.