Pros (+) -
Cons (-) Stunk like cigarettes, complained, no change
4 stars
Grand City Hotel
Provider
Provider for Grand City Hotel
Provider for Grand City Hotel
Provider for Grand City Hotel
Overview
This Sai Wan hotel is located in an area popular with tourists and is close to Hollywood Road Park and Hong Kong Museum of Medical Sciences. It is also situated five minutes on foot from St. Paul's College, and provides a shuttle service.
Grand City Hotel Hong Kong features an around the clock reception, as well as a car rental desk and babysitting/child services. For added convenience, it offers a concierge, laundry facilities and a currency exchange.
Equipped to ensure a comfortable stay, rooms offer a refrigerator and a mini bar.
Grand City Hotel Hong Kong provides a convenient on-site café. Alternatively, there are a choice of other eating options in the local area.
Local attractions near the hotel include The Jervois and The University of Hong Kong. 39 Conduit Road is a 10-minute car trip away.
Latest deals for Grand City Hotel
Amenities at Grand City Hotel
- Room service
- Free Wi-Fi
- Coffee shop
- Airport shuttle
- Laundry service
- Laundry facilities
- Babysitting or child care
- 24hr front desk
- Currency exchange on-site
- Increased accessibility
Services and conveniences
- Currency exchange on-site
- Room service
- 24hr front desk
Accessibility and suitability
- Elevator
- Increased accessibility
Laundry
- Laundry facilities
- Laundry service
Parking and transportation
- Airport shuttle
Dining
- Coffee shop
General
- Storage available
Family friendly
- Babysitting or child care
Basics
- Free Wi-Fi
Reviews of Grand City Hotel
7.0
Good
1913 verified ratings
Wonderful
371
Very good
283
Good
513
Okay
257
Fair
229
Mediocre
124
Poor
136
Summary of reviews
Guests say
Guests have reported significant issues with service and cleanliness at the hotel, including unresponsive staff, dirty rooms, and poor food quality. However, some guests appreciated the value for price, especially when considering room upgrades and convenient location.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
7.1 out of 10
5 reviews
7.1 out of 10
2 reviews
All reviews
Pros (+) Smelled like cigarettes
Pros (+) Can't think of any
Cons (-) Small room, no table, no chair, barely room to put luggage on floor. Towels are incomplete (no face towels) old (thin to almost worn out), and smelly. Housekeeping staff is making all short cuts, did not make beds for each day of our stay, did not replace floor towel, did not replace or clean cups, no vacuuming, nor cleaning of any of surfaces. Access to the rooms require going up two sets of elev...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the facilities provided in the room?
The rooms offer a refrigerator and a mini bar to ensure a comfortable stay.
Is parking available at the hotel?
Unfortunately, there is no parking bay available at the hotel.
What can I expect from the food quality at the hotel?
The food provided may not meet expectations, and some guests have found it to be of poor quality.
How is the cleanliness of the hotel?
Some guests have reported issues with cleanliness, such as dust in the rooms and ants in certain areas.
What is the hotel's proximity to public transportation?
The hotel is conveniently located near the Sai Ying Pun MTR Station Exit, making it easy to access tram and bus stations for exploring the area.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Size
Several guests mentioned that the rooms are small, especially for quarantine purposes. If you require more space, it may be worth considering other options.
Check for Cleanliness
Some guests reported issues with cleanliness, including dust and pests. It's advisable to inquire about the hotel's cleaning protocols before booking.
Explore Nearby Dining Options
While some guests found the hotel meals unsatisfactory, there are various restaurants and food delivery services in the area. Consider exploring these alternatives during your stay.
Bring Your Own Toiletries
A few guests noted that the hotel provides limited toiletries and suggested bringing your own for convenience.
Be Mindful of Noise
One guest mentioned that the soundproofing could be improved. If you are sensitive to noise, it may be helpful to pack earplugs for a more peaceful stay.
Check Wi-Fi Reliability
Several guests experienced issues with the hotel's Wi-Fi, so if a stable internet connection is essential for your stay, consider confirming the reliability of the Wi-Fi beforehand.
Consider Alternative Quarantine Hotels
For those considering quarantine stays, it's advisable to explore other hotel options based on feedback regarding room size, cleanliness, and meal quality.
Utilize Nearby Transportation
The hotel's proximity to the Sai Ying Pun MTR Station and tram/bus stations provides convenient access to explore different areas of Hong Kong. Take advantage of these transportation options for easy travel.
Inquire About Special Requests
If you have specific needs or preferences, consider reaching out to the hotel in advance to ensure they can accommodate your requirements effectively.
Manage Food Expectations
Some guests found the hotel meals to be subpar, especially during quarantine stays. It's recommended to set realistic expectations for the provided meals or explore outside food delivery options.
Location
338 Queen's Road West, Hong Kong
What's nearby
- Macau Ferry Terminal0.7 mi
- International Finance Centre1.1 mi
- Victoria Harbour1.3 mi
- The Harbourside1.7 mi
- Sorrento1.9 mi
- Hong Kong Convention and Exhibition Centre2.1 mi
- Nathan Road2.1 mi
- Tsim Sha Tsui Station2.1 mi
- Avenue of Stars2.1 mi
- Central Plaza2.1 mi
- Chungking Mansions2.1 mi
- Langham Place Shopping Mall2.8 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Grand City Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Grand City Hotel
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Closest
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See most recommended stays in Hong KongGood to know
Value for money | 7.3 |
|---|---|
Distance to city center | 3.3 mi |
Nearest Airport | Hong Kong Intl |
Distance to airport | 14.3 mi |