Ala Moana Hotel By Lsi Resorts
6.0
Good to know
| Distance to city center | 1.8 mi |
|---|---|
| Location rating | 8.7 |
| Nearest Airport | Honolulu |
| Distance to airport | 6.0 mi |
Rooms
Standard Rooms
$118+
Superior Rooms
$144+
Reviews
Pros
| "Super convenient location, close to everything!" | (in 20 reviews) |
|---|---|
| "And the room was very clean." | (in 15 reviews) |
| "And the room was very clean." | (in 10 reviews) |
Cons
| "the room was not clean." | (in 11 reviews) |
|---|---|
| "No maid service" | (in 2 reviews) |
| "the room was not clean." | (in 9 reviews) |
Traveler rating
Time of year
Traveler type
Show reviews that mention
| believed | in 3 reviews |
|---|---|
| bugs in room | in 43 reviews |
| coffee shop at the lobby | in 3 reviews |
| condo unit | in 3 reviews |
| extra charge | in 7 reviews |
| great location | in 42 reviews |
| hotel room | in 34 reviews |
| lobby of the hotel | in 3 reviews |
| maid service | in 22 reviews |
| nice room | in 53 reviews |
| ocean view | in 27 reviews |
| parking very expensive | in 3 reviews |
| so-called | in 1 review |
| staff was very friendly | in 23 reviews |
| starbucks coffee shop | in 20 reviews |
| towels and room | in 8 reviews |
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MediocreSep 20193.0
Location is the best
No house keeping services. For eight nights, need to manage how to save soaps since only three small one were placed in the room. If need extra, have to call and pay. So the easiest way is to buy a soap by myself.
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OkaySep 20194.6
The location is perfect and the hotel staff is very kind. The little convenience store and the starbucks in the hotel is just so convenient!
They debited my credit card 2 days after my reservation, which was 3 weeks prior my arrival date, i was upset because on the time of reservation it was said that "no prepay payment is required". They rejected my request for an early check-in. Their Check-in time was after 3PM which is too late for a check-in?! Their cleaning staff arrived after my checking,! The room was disgusting due to the previous clients. So we had to wait again! The housekeeping wasn't managed by the hotel because the room is own by a private. There is a fridge and a microwave with only 2 mugs and 2 glass but no spoons, forks, coffee, tea, sugar, plates?? If you propose kitchen amenities make sure to have the utensils available! The walls has dust and the ventilation filter at the entrance is rusty, yikes! I've paid more than 1000$ for this booking, i was expected a perfect and clean room and a good consideration from their CS. I've send email claim, no answers! Never again with LSI RESORT i am so disappointed
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ExcellentAug 20199.0
The great ocean view was as was promised.
Lousy coffee maker. But Starbucks was in hotel lobby
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ExcellentAug 20199.4
Didn’t know we wouldn’t have any service unless requested during daytime hours. Not run by hotel
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GoodAug 20196.7
hidden cost such as cleaning fee. not allowed to check-in before 3pm
About
Overview
Modern city hotel with a warm Hawaiian feel. Connected to Ala Moana shopping center in the heart of Honolulu. The hotel has recently updated the lobby and added one of the Islands largest Starbucks. The property also features the beautiful Signature Steakhouse on the 36th floor with incredible views of Honolulu, Diamond Head and Pacific. All rooms have been recently updated with new furnishings, and carpet in a cool tropical tones. Ala Moana is directly connected to the world famous shopping center which has undergone a major refresh and has recently add the EWA wing featuring the islands first Bloomingdales. The Hawaii Convention Center is located a block away and the Ala Moana park and beach is just a 5 minute walk and features popular jogging paths, BBQ areas and a wide beautiful beach with calm waters perfect for families and athletes alike. Important Notice: Rates include departure housekeeping services only. Additional housekeeping services are available for purchase. Please call 877-574-4685 between 6am-5pm daily if you wish to add additional housekeeping services to your reservation. All calls will be processed within 24 hours. Additional Sets of Towels (bath, hand, face) - $15 Stayover Cleaning (replacement of towels, bathroom clean, make bed, trash removal) - $22 Full Clean (change sheets, replace towels, vacuum, dust, bathroom clean, trash removal) - $35Tax rate is 13.96% and there is a daily $30 daily resort fee that includes WIFI in all rooms, public areas, fitness center access and pool access plus a one time $55 check in fee per room.
iHotelier/iStay
Features
6.0 Good
based on 433 reviews
Food
Location
Service
Breakfast
Things to Know
- Great shopping
Check in |
4:00 PM |
Check out |
11:00 AM |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities
Photos
All Photos (35)
Balcony (2)
Banquets (1)
Bathroom (3)
Bedroom (6)
Reviews about Ala Moana Hotel By Lsi Resorts
Location
Most Popular Landmarks
- Magic Island 0.5 mi
- Fort DeRussy 0.8 mi
- U.S. Army Museum 0.9 mi
- Honolulu Museum of Art 1.1 mi
- Kuhio Beach Park 1.5 mi
- St. Augustine by-the-sea 1.5 mi
Honolulu Travel Guide
Learn about Honolulu on KAYAK
Getting Around
| Honolulu | 6 mi |
|---|---|
| Kapolei Kalaeloa | 14.9 mi |
