Pros (+) Great value
2 stars
Quality Inn & Suites
Photos of Quality Inn & Suites
Overview
Get more for your money at the pet-friendly Quality Inn and Suites Hot Springs-Lake Hamilton hotel in Hot Springs, AR near the Memorial Field Airport. Other attractions nearby include the Hot Springs Country Club, Lake Hamilton, Oaklawn Racing and Gaming, Bathhouse Row, Lake Ouachita in Mountain Pine and the Hot Springs Convention Center. Get more value with amenities like grab and go breakfast, free WiFi, free coffee, a free weekday newspaper and guest laundry facilities. Guest rooms include TVs, Q beds and hair dryers, plus suites have refrigerators, microwaves and coffee makers. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Latest deals for Quality Inn & Suites
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Quality Inn & Suites
- Outdoor pool
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- TV
- Cable or satellite TV
- Meeting/Banquet facilities
- Internet
Kitchen
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Microwave
- Kitchenette
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Heating
Media and entertainment
- Radio
- Cable or satellite TV
- Pay-per-view channels
- TV
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
Parking and transportation
- Free parking
- Private parking
Bathroom
- Bathtub
- Hairdryer
Laundry
- Laundry service
- Iron and ironing board
Dining
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Meeting/Banquet facilities
- 24hr front desk
Workspace
- Desk
Things to do
- Gift shop
General
- Seating area
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Pool
- Outdoor pool
Reviews of Quality Inn & Suites
6.6
Okay
745 verified ratings
Wonderful
203
Very good
101
Good
105
Okay
60
Fair
90
Mediocre
51
Poor
135
Summary of reviews
Guests say
Guests appreciated the hotel's location and the friendly staff, but many expressed dissatisfaction with the cleanliness of the rooms and the quality of service. Issues such as broken amenities, long check-in times, and uncomfortable beds were frequently mentioned, leading to a generally negative experience.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.6 out of 10
3 reviews
All reviews
Pros (+) Rooms were very comfortable and everything in the room worked. We enjoyed having regular and decaf coffee in the room. Beds were comfortable and we had a great sleep. Breakfast was very good too!
Cons (-) The fridge was a little noisy but we turned it off for the night so we could sleep. Not a big deal.
Pros (+) The second room was clean
Cons (-) I wanted a king non smoking and got a smoking. My wife arrived before I did and asked for a non smoking room. The front clerk was very rude and told her there was mothing availible. When she got to the room was dirty. It had trash next to the bed, a tear in the sofa and the walls had a gross yellowish tint on them. She called the front desk to complain and miracuasly there was a king non smoking a...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at Quality Inn & Suites?
While some guests found the beds to be uncomfortable, others mentioned that the beds were clean and relatively comfortable, providing a good night's sleep.
Is parking readily available at Quality Inn & Suites?
Parking is available at the hotel, although some guests noted that the parking lot was in need of repair.
What can I expect from the breakfast at Quality Inn & Suites?
Guests have praised the complimentary breakfast, mentioning that it was perfect for families and that it included hot food options, although others found the breakfast lacking in variety.
How clean are the rooms at Quality Inn & Suites?
Guests have generally found the rooms to be clean and well-maintained, with some mentioning that the rooms did not have any unpleasant odors.
What is the customer service like at Quality Inn & Suites?
While some guests had positive experiences with the staff, others mentioned issues with the front desk service and encountered uncooperative or unfriendly staff members.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Location
Some guests recommended requesting a room away from the bar across the street to avoid noise disturbances.
Check Room Amenities
Several guests suggested checking the room amenities upon arrival, as some experienced issues with non-functional phones and missing room plugs.
Verify Smoking Room Location
If booking a smoking room, it's advisable to inquire about its proximity to the front desk, as some guests found the distance inconvenient.
Breakfast Expectations
Manage expectations for breakfast, as some guests found the options lacking, particularly for specific dietary needs such as diabetic-friendly choices.
Room Inspection
Upon arrival, it's recommended to thoroughly inspect the room for cleanliness and any maintenance issues, as some guests encountered cleanliness and maintenance concerns.
Staff Interaction
Interact with the day shift staff, as they were praised for their professionalism and energy, while some guests had negative experiences with the night shift staff.
Parking Lot Condition
Be aware that the parking lot condition may not be optimal, especially during late winter, as some guests found it rough and in need of maintenance.
Nearby Attractions
Take advantage of the hotel's proximity to shopping centers and restaurants, as several guests appreciated the convenient location.
Room Comfort
Some guests found the beds comfortable and the rooms spacious, providing a positive experience for a good night's sleep.
Pool Size
If planning to use the pool, be mindful that it may be smaller than expected, as some guests found it to be on the smaller side.
Location
4319 Central Avenue, Hot Springs, AR 71913
What's nearby
- Pirate's Cove Adventure Golf0.9 mi
- Garven Woodland Gardens1.8 mi
- Oaklawn Racing Casino Resort2.2 mi
- William H. Martin House3.6 mi
- The Bath House Show4.2 mi
- Bathhouse Row4.2 mi
- The Gangster Museum4.3 mi
- Hot Springs Health Spa4.3 mi
- Vienna Theatre4.3 mi
- Arkansas Alligator Zoo4.3 mi
- Tiny Town4.5 mi
- Medical Arts Building4.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Quality Inn & Suites
Low season | September |
|---|---|
High season | June |
Average price (weeknight) | $84 |
Average price (weekend night) | $122 |
When to book a room at Quality Inn & Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Quality Inn & Suites
FAQs when booking at Quality Inn & Suites
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Hot SpringsGood to know
Value for money | 7.5 |
|---|---|
Distance to city center | 3.7 mi |
Nearest Airport | Hot Springs Memorial Field |
Distance to airport | 2.2 mi |