Pros (+) Wasn’t able to make it on time and lost my getting my refund back :(
2 stars
Quality Inn and Suites West Chase
2930 West Sam Houston Parkway South, Houston, TX 77042, United States
Houston, TX
See location+1 713 785 3899Photos of Quality Inn and Suites West Chase
Overview
Quality Inn & Suites West Chase provides a comfortable setting when in Houston. It also offers free Wi-Fi, an express check-in and check-out feature and laundry facilities.
There are a variety of amenities at the hotel that guests can enjoy, such as meeting rooms, a dry cleaning service and a gym.
Quality Inn & Suites West Chase has 80 well-appointed rooms that are equipped with a range of essential facilities to ensure guests have an enjoyable stay. Also available are a refrigerator and a mini bar.
The hotel enjoys a superb location, allowing guests easy access to a range of popular attractions and restaurants. The Galleria, Toyota Center and Downtown Houston are close by.
Latest deals for Quality Inn and Suites West Chase
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Quality Inn and Suites West Chase
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Free toiletries
- Heating
Dining
- Tea/coffee maker
- Minibar
- Refrigerator
- Coffee machine
- Microwave
Services and conveniences
- Conference rooms
- Wake-up service
- Express check-out
- Meeting/Banquet facilities
- 24hr front desk
Media and entertainment
- Radio
- Cable or satellite TV
- TV
Accessibility and suitability
- No smoking
- Increased accessibility
- Elevator
Laundry
- Laundry facilities
- Iron and ironing board
- Washing machine
Parking and transportation
- Free parking
- Private parking
Bathroom
- Hairdryer
- Toilet paper
Bedroom
- Wardrobe or closet
- Alarm clock
Workspace
- Fax/photocopying
- Desk
General
- Telephone
- Seating area
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Quality Inn and Suites West Chase
4.4
Mediocre
706 verified ratings
Wonderful
189
Very good
69
Good
93
Okay
49
Fair
63
Mediocre
49
Poor
194
Summary of reviews
Guests say
Guests generally appreciated the hotel's location and breakfast options. However, they overwhelmingly criticized the cleanliness of the rooms and the poor service provided by the staff. Many reported issues with odors, dirty rooms, and unresponsive service, leading to a negative overall experience.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
3.5 out of 10
1 review
2.2 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the hotel rooms?
While some guests have reported cleanliness issues, such as smelly carpets and roaches, others have found the rooms to be clean and comfortable. It's advisable to check recent reviews for the most accurate information.
What are the common concerns about the hotel?
Common concerns mentioned by guests include uncomfortable beds, cleanliness issues, broken elevator, and unfriendly staff. It's important to consider these factors when planning your stay.
Are there any positive comments about the hotel's staff?
Many guests have praised the friendly and helpful staff, while a few have reported negative interactions. It's recommended to engage with the staff directly to ensure a pleasant experience.
Is the hotel's location convenient for exploring nearby attractions?
The hotel's location provides easy access to popular attractions and restaurants, making it a convenient choice for exploring the area. It's recommended to plan your visit during the best times to enjoy the nearby attractions.
What amenities does the hotel offer?
The hotel offers amenities such as free Wi-Fi, breakfast, a fitness center, and laundry facilities. However, it's important to note that some guests have reported issues with certain amenities, so it's advisable to verify the current status of these offerings.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer fewer crowds, consider visiting in November, which is the low season for the hotel.
Nearby Attractions
Take advantage of the hotel's superb location by exploring nearby attractions such as The Galleria, Toyota Center, and Downtown Houston.
Check Room Amenities
Some guests were pleasantly surprised by the amenities in their rooms, including refrigerators and mini-bars. It's worth checking the room features before booking.
Be Mindful of High Season
If you prefer visiting during a busier time, consider planning your trip in April, which is the high season for the hotel.
Verify Breakfast Availability
Note that some guests mentioned the absence of breakfast amenities, so it's advisable to check the current status of breakfast service before your stay.
Consider Transportation
While the hotel offers free parking, some guests noted the need for personal transportation due to the distance from supermarkets and attractions. Consider having a car for convenience.
Check for Cleanliness
Some guests reported issues with cleanliness, including smelly carpets and unclean bathrooms. It's advisable to check recent reviews regarding cleanliness before booking.
Elevator Accessibility
The hotel offers increased accessibility and an elevator, but some guests experienced inconvenience due to a broken elevator. Consider requesting a room on a lower floor if this is a concern.
Deposit Policy Awareness
Be aware of the hotel's deposit policy, as some guests encountered challenges with deposit charges and refunds.
Location
2930 West Sam Houston Parkway South, Houston, TX 77042
What's nearby
- Lakewood Church7.5 mi
- Buffalo Bayou Park9.4 mi
- Rice University10 mi
- Museum of Fine Arts10.1 mi
- Houston Museum of Natural Science10.2 mi
- Houston Zoo10.2 mi
- Hermann Park10.3 mi
- Sam Houston Park11.4 mi
- Co-Cathedral of the Sacred Heart11.5 mi
- Downtown Houston11.5 mi
- Houston Theater District11.7 mi
- Houston JPMorgan Chase Tower11.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Quality Inn and Suites West Chase
Low season | February |
|---|---|
High season | July |
Average price (weeknight) | $75 |
Average price (weekend night) | $81 |
When to book a room at Quality Inn and Suites West Chase
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Quality Inn and Suites West Chase
FAQs when booking at Quality Inn and Suites West Chase
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Value for money | 5.0 |
|---|---|
Distance to city center | 11.6 mi |
Nearest Airport | Houston Hobby |
Distance to airport | 17.9 mi |
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