Extended Stay America Suites - Houston - Westchase - Richmond

The hotel is well maintained and offers clean rooms, but some guests have reported issues with cleanliness, such as roaches and a bad smell.

The hotel staff is known for being very friendly and helpful, but some guests have reported unprofessional behavior and rude staff members.

The hotel provides clean and comfortable beds, but some guests have reported issues with bedbugs, lack of bed covers, and roaches in the rooms.

The hotel offers free parking, which is a convenient amenity for guests.

The hotel provides breakfast and the option for food delivery, but some guests have reported issues with the breakfast and the cleanliness of the dining area.

Several guests recommended choosing a room on a higher floor to avoid noise and feel safer.

Some guests reported issues with room cleanliness, so it's advisable to thoroughly check the room upon arrival and request a change if necessary.

Several guests mentioned the presence of questionable individuals around the property, so it's important to be cautious of the surroundings.

A few guests noted issues with the provided toiletries, so bringing your own might be a good idea.

Despite conflicting information, it's advisable to double-check the pet-friendly policy directly with the hotel before arrival to avoid any inconvenience.

Some guests experienced missing or non-functional amenities, so it's recommended to confirm the availability and functionality of essential amenities before settling in.

Guests suggested that the hotel can be noisy, especially on lower floors, so packing earplugs might be helpful for a peaceful stay.

Several guests reported encountering roaches, so it's advisable to inquire about pest control measures at the hotel.

Due to reports of safety concerns, it's important to be cautious with valuables and consider using the available safe in the room.

Based on negative feedback about cleanliness, safety, and overall experience, it might be worth considering alternative accommodation options in the area.