Pros (+) Everything about the room was great, the room layout, the bed was very comfortable and pillows were excellent ! Staff and service were great, would stay again !
Cons (-) No cons
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*Total includes estimated local taxes & fees payable on check out.
Amenities at Comfort Suites Houston West at Clay Road
- Outdoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Reviews of Comfort Suites Houston West at Clay Road
7.6
Good
544 verified ratings
Wonderful
251
Very good
73
Good
52
Okay
36
Fair
38
Mediocre
22
Poor
72
Summary of reviews
Guests say
Guests frequently mentioned the breakfast as a positive, with several reviews highlighting its variety and quality. Cleanliness received mixed feedback: some guests found the rooms and property clean, while others noted odors, dirt, or maintenance issues. Service was also mixed, with friendly and helpful staff mentioned in some reviews, but others reported unfriendly or unhelpful experiences. Other recurring issues included uncomfortable beds, outdated rooms, elevator problems, and poor value for price. Safety and location were occasionally praised. Overall, the hotel had notable strengths in breakfast and some aspects of cleanliness and service, but also significant areas for improvement.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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7.8 out of 10
236 reviews
7.6 out of 10
187 reviews
9.2 out of 10
3 reviews
7.9 out of 10
2 reviews
All reviews
Pros (+) Quick check in and out. Free parking.
Cons (-) Outdoor spa broken. Pool dirty. Shower head leaking.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What amenities are offered in the rooms?
The rooms offer modern conveniences and amenities such as flat-screen TVs with digital channels, sofa beds, refrigerators, microwaves, coffeemakers, air conditioning, and free wireless Internet.
Are there any specific features of the breakfast offered at the hotel?
Each morning, guests are offered a complimentary hot/cold buffet breakfast, and on certain days, there is a manager’s reception. The breakfast includes a variety of options to cater to different preferences.
Is there a fitness center available for guests to use?
Yes, guests can keep up with their workout schedule thanks to the fitness center available on-site.
What are the nearby attractions to the hotel?
The hotel is conveniently located near attractions such as Houston Arboretum & Nature Center, Memorial Park, and Gerald D. Hines Waterwall Park, offering guests plenty of options for leisure activities.
Is there a pool available for guests to use?
Yes, the property has an outdoor spa and pool, providing guests with a relaxing and enjoyable amenity during their stay.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Choose a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Check Room Amenities
Some guests reported issues with the air conditioning and hot tub. It's advisable to check the functionality of these amenities upon check-in to ensure a comfortable stay.
Explore Nearby Dining Options
Guests recommended trying out nearby dining options such as Taco Cabana, James Coney Island, Backyard Café & Grill, and Thanh Restaurant for a variety of food choices.
Consider Business Travel
The hotel's proximity to businesses like Rockwell Automation and the Claymoore Business Park makes it convenient for business travelers.
Verify Breakfast Options
While the hotel offers a complimentary hot/cold buffet breakfast, some guests were disappointed with the breakfast selection and setup. It's advisable to check recent reviews for breakfast feedback.
Utilize On-Site Facilities
Take advantage of the outdoor spa, pool, business center, and fitness center during your stay for relaxation and convenience.
Engage with the Staff
Many guests praised the friendly and helpful staff, particularly mentioning the manager, Antoinette. Engaging with the staff for assistance and recommendations can enhance the overall experience.
Check for Special Events
Guests mentioned a manager’s reception on certain days. Inquire about this event upon booking to potentially enjoy complimentary refreshments during your stay.
Plan for Laundry Needs
If you require laundry facilities, it's recommended to confirm their availability and operational status in advance to avoid any inconvenience.
Consider Transportation
The property's location right off the Sam Houston Freeway provides easy access for travelers. However, it's advisable to plan transportation for visiting nearby attractions such as the Houston Arboretum & Nature Center and Memorial Park.
Location
11440 Clay Road, Building A, Houston, TX 77041
What's nearby
- Willowbrook Mall9 mi
- Lakewood Church10.6 mi
- Buffalo Bayou Park10.9 mi
- Sam Houston Park12.7 mi
- Downtown Houston12.8 mi
- Museum of Fine Arts12.9 mi
- Houston Theater District12.9 mi
- Rice University12.9 mi
- Houston Grand Opera13 mi
- Houston Museum of Natural Science13 mi
- Houston JPMorgan Chase Tower13.1 mi
- Co-Cathedral of the Sacred Heart13.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Comfort Suites Houston West at Clay Road
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
May | June | $78 | $76 |
Cheapest month to stay with an average 24% drop in price. | Most expensive month to stay with an average 44% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Comfort Suites Houston West at Clay Road
Which month has the cheapest rates at Comfort Suites Houston West at Clay Road?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Comfort Suites Houston West at Clay Road is November, with an average nightly rate of $71. The most expensive month is June at $122 per night.
What is the cheapest day to book Comfort Suites Houston West at Clay Road?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Comfort Suites Houston West at Clay Road is Tuesday, with an average nightly rate of $65. The most expensive day is Thursday at $89 per night.
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
13.0 mi | Houston George Bush Intcntl | 17.2 mi |