Holiday Inn & Suites Houston Nw - Willowbrook

The hotel offers a restaurant and bar/lounge, as well as special diet menus upon request. Guests have also appreciated the quality of the hash browns and the friendly service provided by the restaurant staff.

Guests have consistently praised the hotel for being very clean, with staff being attentive to maintaining a clean and well-furnished environment.

The hotel provides free parking for guests, ensuring convenient and cost-effective parking options during your stay.

The high season is in October, and the low season is in November. Planning a visit during the low season might offer a quieter experience.

Guests have found the beds to be comfortable, providing a good night's sleep and a relaxing stay.

Several guests recommended choosing a room with a balcony facing the fountain for spectacular views.

Some guests mentioned that the hotel did not provide sufficient toiletries, so it might be helpful to bring your own.

A few guests reported issues with room cleanliness, such as noticeable dust and garbage not being cleared. It may be advisable to inspect the room upon arrival and request a change if necessary.

Some guests were disappointed by the lack of certain amenities, such as missing sheets for the sofa bed and the absence of kitchen supplies despite having a kitchen in the room. It's recommended to confirm the availability of all expected amenities upon check-in.

Several guests expressed concerns about noise disturbances, including loud guests in the hallways. Consider requesting a room in a quieter area of the hotel.

While some guests praised the breakfast and restaurant staff, others were disappointed by the quality of the breakfast or the lack of inclusion. It's advisable to clarify the breakfast situation before booking.

Some guests noted issues with water pressure and hot water availability. If these are important to you, it may be worth inquiring about this before your stay.

A few guests mentioned cleanliness issues in shared spaces, such as old and stale coffee at the breakfast buffet. It might be helpful to check the cleanliness of shared areas before use.

Some guests reported negative interactions with staff members, while others praised the friendly and helpful nature of the staff. Consider inquiring about this to ensure a pleasant experience.

A guest mentioned not receiving room servicing throughout their week-long stay. It's advisable to confirm the hotel's room servicing policy, especially for longer stays.