Very bad location, so many sketchy things going on, this hotel needs rebranding to a quality inn, has nothing to do the name Hyatt I’m used to
3 stars
Hyatt Place Houston-North
Photos of Hyatt Place Houston-North
Overview
Hotel with free breakfast, near Greenspoint Mall An outdoor pool, a fitness center, and a seasonal outdoor pool are available at this smoke-free hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a business center, conference space, and concierge services are onsite. Hyatt Place Houston-North offers 126 accommodations with DVD players and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool and a fitness center.
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Amenities at Hyatt Place Houston-North
- Outdoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free airport shuttle
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Adapter
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- No smoking
- Designated smoking area
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- TV
- DVD player
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
General
- Family rooms
- Seating area
- Telephone
- Storage available
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Parking and transportation
- Parking
- Free airport shuttle
Bathroom
- Hairdryer
- Private bathroom
Laundry
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Hyatt Place Houston-North
6.2
Okay
1398 verified ratings
Wonderful
516
Very good
142
Good
155
Okay
89
Fair
118
Mediocre
77
Poor
301
Summary of reviews
Guests say
Guests appreciated the cleanliness of the hotel and the friendliness of the staff, particularly highlighting the good breakfast options. However, many expressed dissatisfaction with the service, noting understaffing and issues with the shuttle service. The value for price was also a concern, with complaints about additional charges and the quality of food.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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5.9 out of 10
713 reviews
6.3 out of 10
371 reviews
6.7 out of 10
14 reviews
8.6 out of 10
10 reviews
All reviews
Pros (+) Everything was clean! Bed super comfy
Pros (+) It's a very convenient location, rooms are clean and spacious. Great value for the money.
Cons (-) nothing really not to like, overall it was a pleasant experience and this trip was only a couple of days. But a quick note that the area in general is not a very safe area, so don't recommend walking around.
Pros (+) We experienced outstanding customer service during our stay. There was a young man, Johnny, who worked at the front desk and was particularly attentive to our needs. The breakfast workers- Ms. Loretta and Mr. Keith were very friendly and helpful. Our shuttle drivers were also very accommodating. The facility was very clean and comfortable, but the people who worked there by far made it a great exp...
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Pros (+) I enjoyed the stay at the hotel for a number of reasons. The main reason was the front desk employee. "Summer" was very friendly and helpful as soon as I walked in the door. Not only was I greeted by a smile but she took the time to give me directions and locations of some key places that I needed. I felt kind of bad for asking so much but she did not seem to mind at all.
Cons (-) House keeping would come by and check to see if someone was in the room before check out time. I use that time to sleep.
Pros (+) free airport shuttle, staff packed us a breakfast bag to go since we had to leave before hot breakfast was served. Clean.
Cons (-) comforters had seen better days...were very worn down. Further from airport than I would've preferred.
Pros (+) Everything Was On Point For The Price I Thought I Would Be Treated Like A Knighr But Instead I Was Treated Like A King!!
Cons (-) Everything Staff & Breakfast Were Great
Pros (+) Staff goes extra mile in friendliness and courtesy.
Cons (-) Facility needs some cosmetic updates. Example - newer air conditioning units in rooms. Our room had black stains on carpeting in front of sink ( ink?). We reported it.
Cons (-) It took 3 calls down to front desk for my friend to get an extra blanket to the room. Not sure why someone could not just bring it up the first time....other than that, everything was great! :-)
Pros (+) From the staff at the front desk to the cooks in the kitchen for breakfast, everyone was so friendly. They truly went out of their way to make myself as well as the other guests comfortable. I had an interview near the airport and I had no idea where I was going. The free shuttle not only took me there, but knew what roads were closed and what entrance to use.
Cons (-) There was nothing I didn't like. It was a great hotel for a quick business trip. It wasn't the Ritz or anything, but it was clean and the staff was amazing.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a variety of unique amenities including a complimentary breakfast, a fitness center, and a heated outdoor pool.
Is parking available at the hotel?
Yes, the hotel provides parking and a free airport shuttle for added convenience.
What can I expect from the hotel's cleanliness?
Guests have praised the hotel for its cleanliness, but some reviews have mentioned issues with room cleanliness and maintenance.
When is the best time to visit the hotel?
The high season is in May, while the low season is in September, offering different experiences based on the time of year.
How is the quality of the beds at the hotel?
While some guests have found the beds comfortable, others have mentioned issues with the quality and cleanliness of the bedding.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer quieter periods, consider visiting in September, which is noted as the low season. This could provide a more relaxed experience with potentially fewer crowds.
Nearby Attractions
Take advantage of the hotel's proximity to various attractions such as Memorial Park, Houston Arboretum & Nature Center, and Minute Maid Park, all within a reasonable distance.
Check Room Cleanliness
While some guests praised the cleanliness of the rooms, others reported issues with cleanliness, including stains and scuffs. It's advisable to check recent reviews or request a room inspection upon arrival.
Pet-Friendly Accommodation
The hotel offers increased accessibility and is pet-friendly, making it suitable for guests traveling with pets. However, it's important to note that charges may apply for bringing pets.
Utilize the Free Airport Shuttle
The hotel provides a free airport shuttle, which can be a convenient and cost-effective way to travel to and from the Houston Airport (IAH).
Verify Shuttle Service
Despite the provision of a free airport shuttle, some guests mentioned that there was no shuttle service available. It's advisable to verify the availability of this service before relying on it for transportation.
Consider Breakfast Inclusions
Guests appreciated the complimentary breakfast, but some mentioned that the quality varied. It's worth considering the breakfast options and managing expectations accordingly.
Confirm Room Amenities
Some guests reported issues such as a lack of microwaves in their rooms. Before your stay, it's recommended to confirm the availability of specific amenities you may require.
Address Safety Concerns
While some guests praised the friendly staff, others expressed concerns about safety, cleanliness, and unprofessional attitudes. It's important to address any safety or service issues promptly with the hotel management.
Location
300 Ronan Park Place, Houston, TX 77060
What's nearby
- Willowbrook Mall8.4 mi
- Houston Grand Opera12.5 mi
- Buffalo Bayou Park12.5 mi
- Houston Theater District12.6 mi
- Downtown Houston12.7 mi
- Sam Houston Park12.7 mi
- Houston JPMorgan Chase Tower12.7 mi
- Minute Maid Park13 mi
- George R. Brown Convention Center13.3 mi
- Toyota Center13.4 mi
- Co-Cathedral of the Sacred Heart13.4 mi
- Lakewood Church14.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hyatt Place Houston-North
Low season | December |
|---|---|
High season | March |
Average price (weeknight) | $82 |
Average price (weekend night) | $94 |
When to book a room at Hyatt Place Houston-North
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hyatt Place Houston-North
FAQs when booking at Hyatt Place Houston-North
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Value for money | 6.8 |
|---|---|
Distance to city center | 12.9 mi |
Nearest Airport | Houston George Bush Intcntl |
Distance to airport | 4.7 mi |
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