Guest reviews
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All Reviews
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Overall Rating
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9.6 "Awesome vibe."10.0 "100% said it was a
stylish hotel ." 9.7 "97% thought, thehotel was modern ." 9.1 "91%enjoyed the lobby entrance ." 9.0 "90%enjoyed the friendly atmosphere ." 10.0 "100% thought thehotel was luxurious ." -
9.3 "Excellent wellness & sports facilities."9.1 "
top-notch fitness area , thought 91%." -
9.1 "Incredible bar."
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8.9 "Great service."9.7 "97% found the
staff to be very friendly ." 7.5 "75% said thereception staff was great ." 8.6 "86% thought theservice was very professional ." 9.0 "90% said theconcierge service was amazing ." -
8.8 "Amenities are good."8.8 "88% thought the
building was wonderful ." 9.1 "91%enjoyed the lobby entrance ." 10.0 "100% thought thearchitecture was beautiful ." 8.8 "88% said thefacilities were very new ." 10.0 "Business facilities were excellent , according to 100%." -
5.2 "Average value."
Overall Rating
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9.6 "Awesome vibe."9.6 "96% thought, the
hotel was modern ." 10.0 "100% said it was astylish hotel ." 9.3 "93%enjoyed the friendly atmosphere ." 10.0 "100% thought thehotel was luxurious ." -
9.3 "Excellent wellness & sports facilities."9.1 "
top-notch fitness area , thought 91%." -
8.9 "Bar is amazing."
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8.8 "Amenities are good."8.8 "88% thought the
building was wonderful ." -
8.7 "Great service."9.6 "96% found the
staff to be very friendly ." 7.2 "72% said thereception staff was great ." -
6.8 "Food is average."
Overall Rating
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9.1 "Awesome vibe."
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8.6 "Great service."9.7 "97% found the
staff to be very friendly ." -
8.4 "Generally very clean."
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8.0 "Comfort level is high."8.3 "83% thought
rooms were spacious ." -
7.9 "Good location."
Overall Rating
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9.6 "Awesome vibe."
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9.0 "World class service."9.7 "97% found the
staff to be very friendly ." 8.8 "88% thought theservice was very professional ." -
8.9 "Generally very clean."8.8 "88% said
rooms were clean ." -
8.3 "Rooms are great."8.8 "88% said the
beds were comfortable ." 8.8 "88% saidrooms were clean ." -
8.3 "Comfort level is high."8.8 "88% said the
beds were comfortable ."
Overall Rating
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9.0 "World class service."
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8.3 "Comfort level is high."8.7 "87% thought
rooms were spacious ." -
8.2 "Rooms are great."8.7 "87% thought
rooms were spacious ."
Recent reviews
- All reviews
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- Negative
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9.7review from
Room was very nice. Huge tub. Service was excellent all the way around. Towels were a little rough. $40 for 1 night of parking is steep. $30 for two mojitos is also steep.
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8.0review from
Rooms were well appointed and thoughtful. Staff was attentive and professional. Beautiful hotel. Located near light rail and could be heard all day and night.
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8.5review from
Extremely friendly staff. All the pictures showed a large tub in the bathroom. This was really important to us in booking our room, however, there was only a shower upon arrival. We felt duped.
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6.5review from
I liked the short walk to Minute Maid Park and to Vic & Anthony's restaurant. I like the ability to check-in early. I liked the pre-reg email asking for early check-in preferences. I did not like the cramped quarters at the entrance. Due to the train, the narrow lanes for auto & valet made for a cluster. There were no bell carts available and the bell men seemed too busy. I did not like the small size of the sleeping room. Very cramped quarters.
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10.0review from
We really enjoyed the room and the location. It was 2 adults and a 5 yr old. We were there to catch an Astros game and to visit NASA which was only a 30 minute drive away. Minute Maid was within walking distance. Concierge said we could use the complimentary shuttle but we walked to ballpark instead. Hotel was also next to the northbound and southbound light rail so we hopped on that to the museum district. We would definitely stay there again. We didn't use the valet for $36, we found street parking around the corner. Got locked out of room at noon even though we had a late check out scheduled. Was no big deal though. They had a bus boy sent up to give us new room keys and they apologized.
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9.1review from
The staff was very kind and helpful. The area at night seems a little unsafe.
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9.7review from
Room was very nice. Huge tub. Service was excellent all the way around. Towels were a little rough. $40 for 1 night of parking is steep. $30 for two mojitos is also steep.
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8.0review from
Rooms were well appointed and thoughtful. Staff was attentive and professional. Beautiful hotel. Located near light rail and could be heard all day and night.
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8.5review from
Extremely friendly staff. All the pictures showed a large tub in the bathroom. This was really important to us in booking our room, however, there was only a shower upon arrival. We felt duped.
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10.0review from
We really enjoyed the room and the location. It was 2 adults and a 5 yr old. We were there to catch an Astros game and to visit NASA which was only a 30 minute drive away. Minute Maid was within walking distance. Concierge said we could use the complimentary shuttle but we walked to ballpark instead. Hotel was also next to the northbound and southbound light rail so we hopped on that to the museum district. We would definitely stay there again. We didn't use the valet for $36, we found street parking around the corner. Got locked out of room at noon even though we had a late check out scheduled. Was no big deal though. They had a bus boy sent up to give us new room keys and they apologized.
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9.1review from
The staff was very kind and helpful. The area at night seems a little unsafe.
