Hue Four Seasons Hotel

The review score is very good. A lot of 10s. Amazing!!!

Good that I made two bookings. This is my 2nd review. After I submitted 1st review, this hotel made my stay "NO SHOW", trying to delete my review. This is the worst experience of all my 100+ hotel stays with booking.com. Sometimes I wrote a bad review when it was bad, but no hotels had tried to delete it. Honestly this hotel has many bad aspects as I wrote on my 1st review. So my review should not be deleted just because the hotel doesn't like my review. Anyway, this is the worst hotel experience I have had, more than 100 bookings I have made. Don't trust "10" review scores. That's ridiculous.

Newly built or rebuilt house/rooms, thus looks clean. An attached swimming pool. Free breakfast was a plus, but serving other guest's left-over fruits is not a good idea...

at 9pm, the swimming pool was unavailable due to "cleaning", where nobody was doing anything. A very big spider lived in my room, crawling the ceiling all night, that made me sleepless. On booking, I asked for a quiet room, but was given one of the noisiest rooms, 2 rooms of 5 on each floor face to the busy side, where a big local restaurant plays loud music followed by karaoke till 1am every night. I asked to change the room, then the new room on the other side wasn't noisy at all. Then I needed to extended another night, I consulted one of the staff, that time, I checked the room availability on booking.com and 2 rooms were available, but the staff asked me Not to use booking.com, so I didn't book online, then the following day, I was told by another staff that the rooms were full... that was the worst experience during my 1 month stay in vietnam. There were 2 windows but no curtains, instead, half tranparent screens were attached, that blocks morning sun shine by only about 10%, thus very shiny at sun rise. Real thick curtain would be much more comfortable.