Guest reviews
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All Reviews
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Solo
Overall Rating
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9.3 "Terrific location."9.5 "95%
liked the proximity to shopping ." 8.8 "Great parking , according to 88%." 7.6 "76%appreciated the closeness to the beach ." 10.0 "Easily accessible by car , said 100%." 10.0 "100%liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100% thoughtparking was inexpensive ." -
7.6 "Good service."7.8 "78% found the
staff to be very friendly ." 8.1 "81% said thereception staff was great ." 8.0 "80% thought theservice was very professional ." -
5.6 "Food is average."
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4.6 "Not very comfortable."4.1 "59% didn't like the
uncomfortable beds ." 3.2 "Air conditioning was criticized by 68%." 2.7 "73%criticized the small bathroom ." -
4.5 "Breakfast is below average."4.5 "55% said the
breakfast was too expensive ." -
3.8 "Rooms are not good."1.1 "89% thought they were
poorly maintained ." 1.2 "88%complained about the bathroom ." 3.5 "65% saidrooms were dirty ." 4.1 "59% didn't like theuncomfortable beds ." 3.9 "For 61%, therooms looked old ." 3.2 "Air conditioning was criticized by 68%." 2.4 "76% foundproblems with the furniture ." 0.9 "91% said thebathroom was dirty ." 0.9 "91% hadproblems with the shower ." 2.1 "79% thought thetv was sub-standard ." 2.6 "74% wereunsatisfied with the kitchenette ." 2.7 "73%criticized the small bathroom ." -
3.5 "Bad amenities."3.6 "64% thought the
building wasn't nice ." 0.7 "93%complained about the elevator ." -
3.2 "Horrible pool."0.8 "
Dirty pool , said 92%."
Overall Rating
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9.0 "Terrific location."8.3 "
Great parking , according to 83%." 9.6 "96%liked the proximity to shopping ." -
7.9 "Good service."8.2 "82% found the
staff to be very friendly ." 8.1 "81% said thereception staff was great ." 8.1 "81% thought theservice was very professional ." -
5.6 "Food is average."
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5.2 "Vibe was decent."
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4.5 "Not very comfortable."4.0 "60% didn't like the
uncomfortable beds ." 3.3 "Air conditioning was criticized by 67%." -
4.2 "Rooms are not good."4.0 "60% didn't like the
uncomfortable beds ." 1.4 "86%complained about the bathroom ." 3.9 "61% saidrooms were dirty ." 1.1 "89% thought they werepoorly maintained ." 3.8 "For 62%, therooms looked old ." 3.3 "Air conditioning was criticized by 67%." 2.3 "77% thought thetv was sub-standard ." -
4.1 "Breakfast is below average."
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3.5 "Not very clean."3.9 "61% said
rooms were dirty ." 3.1 "69% thoughtit was rather dirty ." -
3.5 "Bad amenities."3.6 "64% thought the
building wasn't nice ." 4.9 "For 51%, thelobby entrance was sub-standard ." 0.8 "92%complained about the elevator ."
Overall Rating
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9.5 "Terrific location."9.6 "96%
liked the proximity to shopping ." 7.6 "76%appreciated the closeness to the beach ." -
7.4 "Good service."7.1 "71% found the
staff to be very friendly ." -
5.3 "Food is average."
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4.5 "Breakfast is below average."
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4.2 "Not very comfortable."3.9 "61% didn't like the
uncomfortable beds ." 3.2 "Air conditioning was criticized by 68%." -
3.4 "Rooms are not good."3.5 "65% said
rooms were dirty ." 1.0 "90% thought they werepoorly maintained ." 1.2 "88%complained about the bathroom ." 3.9 "61% didn't like theuncomfortable beds ." 3.6 "For 64%, therooms looked old ." 0.8 "92% hadproblems with the shower ." 2.0 "80% thought thetv was sub-standard ." 2.1 "79% foundproblems with the furniture ." 2.6 "74% wereunsatisfied with the kitchenette ." 3.2 "Air conditioning was criticized by 68%." -
3.2 "Terrible amenities."3.3 "67% thought the
building wasn't nice ." 0.7 "93%complained about the elevator ." -
3.0 "Generally quite dirty."3.5 "65% said
rooms were dirty ." 2.7 "73% thoughtit was rather dirty ." 0.7 "Dirty pool , said 93%."
Overall Rating
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9.4 "Terrific location."
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7.6 "Good service."7.9 "79% found the
staff to be very friendly ." -
5.3 "Vibe was decent."5.2 "52% considered the
lobby entrance to be so-so ." -
4.6 "Not very comfortable."3.8 "62% didn't like the
uncomfortable beds ." -
3.7 "Rooms are not good."3.3 "67% said
rooms were dirty ." 1.0 "90% thought they werepoorly maintained ." 3.8 "62% didn't like theuncomfortable beds ." -
3.4 "Bad amenities."3.5 "65% thought the
building wasn't nice ." -
2.7 "Generally quite dirty."3.3 "67% said
rooms were dirty ." -
1.9 "Disappointing internet connection."1.2 "88% said the
wifi quality was bad ."
Overall Rating
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9.2 "Terrific location."9.0 "
Great parking , according to 90%." 9.4 "94%liked the proximity to shopping ." -
7.5 "Good service."7.9 "79% found the
staff to be very friendly ." -
5.6 "Food is average."
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4.8 "Not very comfortable."4.5 "55% didn't like the
uncomfortable beds ." -
4.5 "Breakfast is below average."
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4.0 "Rooms are not good."1.5 "85%
complained about the bathroom ." 4.5 "55% didn't like theuncomfortable beds ." 3.4 "66% saidrooms were dirty ." 1.2 "88% thought they werepoorly maintained ." 5.0 "50% thought theminibar was ok ." -
3.8 "Bad amenities."3.8 "62% thought the
building wasn't nice ." -
2.9 "Generally quite dirty."3.4 "66% said
rooms were dirty ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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2.0review from
Stayed here for a wedding that was close by, our first room was dark, dirty and smelled bad. We changed rooms and the second room was okay. The rooms booth had chipped paint, stains on the carpet and a gross shower. Our toilet was tilted and one of the pieces are missing from the toilet. (Janky!) The bathroom had a ripped off toilet paper holder and towel holder. I would not stay here again. Also only one elevator worked and it was dirty in there too.
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2.0review from
Nothing This hotel should be 59.99 at most. Everything is old, warm down and looks terrible
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4.8review from
Location and shuttle service No drainplugs in tub or sink, leaky tub faucet, damaged walls and window shade, poor qualty sheets, got only 2 towels - had to call for more- even tho we registered as 2 adults and 2 children, shuttle was not scheduled even tho we called a week in advance to make that reservation, difficult to understand some front desk staff. I expected better quality for the price. Won't stay here again.
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3.7review from
Location There were cockroaches in the bathroom, the tub did not drain for a long time after a shower [gross]. Also water leaked in the bathroom when the neighbors took a shower!
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2.5review from
The manager XU is great person, very professional Customer service, wifi not avalible, not clean
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6.2review from
It seems like they remodeled hotel but ALOT of shortcuts where taken. It was OK, I needs improvement.
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3.4review from
Nothing stands out, sorry. - Ice machine close to room was not working, leaking/dripping water at the connection. - The carpeting throughout room and hallways was horrendous. Huge stains throughout and sticky to walk on. Sadly Motel 6 would have been an upgrade for a 1/4 of the price, I was very disappointed. - Room smelled of filth. - I will not be using your Motel in the Future, from what I saw, you're very comfortable doing business in this the manner. Sadly I don't see you changing.
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6.0review from
Decor location free parking Bar wasn't open in time toilet seat was broken
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5.4review from
The lobby was nice. Room fire alarm had no battery so it wasn't working. Not even a kitchen microwave to use and with no mini fridge, any food we had left over (expensive or not) went to waste, no complimentary breakfast, room key stopped working second day, they put us (a family with 2 young kids) on a floor where there were roomed young adults who ran around naked and behaving sexually in the elevator all the time, the staff didn't offer us the option of a suitcase roller even after seeing us go back and forth from outside to elevator (4x) with suitcases while holding an infant.
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8.8review from
Nice facility with amazing staff. The food was unforgettable and we will be back just to eat. I will be referring my clients to your hotel! Just a few points are keeping this hotel from truly being a 5 star hotel. Paint touch ups throughout. Robes to go with the slippers in the rooms, and better executed bathroom upgrades. The counter front didn't match up with the counter and both were extremely low. For the money, your hotel is GREAT!!!!
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8.8review from
Based on some of the other recent reviews I read, I asked for a room higher up in the hotel, and we were on the sixth floor. The room was nicely refurbished with mid-line furniture, good paint, everything clean. Never saw a cockroach, like some other folks have reported. The front-desk and maintenance staff were very nice and eager to serve. All of my requests were handled quickly and professionally. There is plenty of free parking. The mall and Costco are a short walk away, with quick access to the 405. The price was right. Saturday night a lot of young couples in semi-formal attire were staying at the hotel, and I had to ride the elevator with a drunk girl. Young folk were knocking on each other's doors late at night. that said, it wasn't too disruptive - just an annoyance. It cheapened the experience of staying there - made it seem like a flop-house for the young folk. The TV from the next room was audible through the wall.
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5.4review from
Location was good; close to restaurants/shopping Ample garage parking Plumbing was poor; Toilet not flushing, sink not draining Distinctive odor to room A/C ran on high cool all night but never got room comfortable
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4.5review from
Spa was green, sheets had stains even when we ask for fresh sheets they had stains.
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8.5review from
Nice
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8.5review from
Very convenient location. Staff was understanding of the noise levels in my room. It was NYE however. Great time. Parking overnight for guests might be a hassle.
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5.4review from
Location. The room
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4.0review from
The soap was nice. And I got free hotel slippers. the pool was dirty and grungy as was the jacuuzi. The fitness room was tiny and dark... and you had to walk throughg a maze of dark hallways to get to it. NO HBO??? really??? The doors to the rooms where ugly (painted too many times when they should have just been replaced) The Colors not my style (walls and bathroom design) everything seems dark and uninviting... Even the shower had dark tile surround... not cool. No refrigerator on the room, that was a bummer as I had an ice box with perishables in it... And the walls are not very well insulated so I had to listnen to my neighbors "go at it" in several different ways until 1:30 in the morning.
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3.6review from
We liked the look of the lobby. We didn't like how everywhere we went it needed to be cleaned. The hallway, pool, elevator and even the room. My 7yr daughter found a stain on the carpet in our room that she describe as dog slobber. I'm not going to say what I thought it was so gross! I felt like I needed to wear my flip flops while walking around in the room. Also they put us at the end of the hall with the emergency door propped open all night didn't feel too safe. Would never ever stay there again! Not sure how they have a three star rating it should be a no star in my opinion.
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8.0review from
Very convenient, only about 5 miles from Huntington Beach. The lobby had a modern feel, very nice. The staff was what you would expect but not overly nice. The price was a little high for a one night stay but this was due to it being 4th of July weekend. I would stay here again if I was looking for a nice, convenient hotel near the beach. 12 o' clock check out was very nice :) No complaints that I can think of!
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9.3review from
Great hotel friendly staff good location and well worth the money
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6.0review from
Close to mall Outdated
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8.8review from
Nice facility with amazing staff. The food was unforgettable and we will be back just to eat. I will be referring my clients to your hotel! Just a few points are keeping this hotel from truly being a 5 star hotel. Paint touch ups throughout. Robes to go with the slippers in the rooms, and better executed bathroom upgrades. The counter front didn't match up with the counter and both were extremely low. For the money, your hotel is GREAT!!!!
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8.8review from
Based on some of the other recent reviews I read, I asked for a room higher up in the hotel, and we were on the sixth floor. The room was nicely refurbished with mid-line furniture, good paint, everything clean. Never saw a cockroach, like some other folks have reported. The front-desk and maintenance staff were very nice and eager to serve. All of my requests were handled quickly and professionally. There is plenty of free parking. The mall and Costco are a short walk away, with quick access to the 405. The price was right. Saturday night a lot of young couples in semi-formal attire were staying at the hotel, and I had to ride the elevator with a drunk girl. Young folk were knocking on each other's doors late at night. that said, it wasn't too disruptive - just an annoyance. It cheapened the experience of staying there - made it seem like a flop-house for the young folk. The TV from the next room was audible through the wall.
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8.5review from
Nice
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8.5review from
Very convenient location. Staff was understanding of the noise levels in my room. It was NYE however. Great time. Parking overnight for guests might be a hassle.
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8.0review from
Very convenient, only about 5 miles from Huntington Beach. The lobby had a modern feel, very nice. The staff was what you would expect but not overly nice. The price was a little high for a one night stay but this was due to it being 4th of July weekend. I would stay here again if I was looking for a nice, convenient hotel near the beach. 12 o' clock check out was very nice :) No complaints that I can think of!
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9.3review from
Great hotel friendly staff good location and well worth the money
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2.0review from
Stayed here for a wedding that was close by, our first room was dark, dirty and smelled bad. We changed rooms and the second room was okay. The rooms booth had chipped paint, stains on the carpet and a gross shower. Our toilet was tilted and one of the pieces are missing from the toilet. (Janky!) The bathroom had a ripped off toilet paper holder and towel holder. I would not stay here again. Also only one elevator worked and it was dirty in there too.
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2.0review from
Nothing This hotel should be 59.99 at most. Everything is old, warm down and looks terrible
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4.8review from
Location and shuttle service No drainplugs in tub or sink, leaky tub faucet, damaged walls and window shade, poor qualty sheets, got only 2 towels - had to call for more- even tho we registered as 2 adults and 2 children, shuttle was not scheduled even tho we called a week in advance to make that reservation, difficult to understand some front desk staff. I expected better quality for the price. Won't stay here again.
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3.7review from
Location There were cockroaches in the bathroom, the tub did not drain for a long time after a shower [gross]. Also water leaked in the bathroom when the neighbors took a shower!
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2.5review from
The manager XU is great person, very professional Customer service, wifi not avalible, not clean
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6.2review from
It seems like they remodeled hotel but ALOT of shortcuts where taken. It was OK, I needs improvement.
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3.4review from
Nothing stands out, sorry. - Ice machine close to room was not working, leaking/dripping water at the connection. - The carpeting throughout room and hallways was horrendous. Huge stains throughout and sticky to walk on. Sadly Motel 6 would have been an upgrade for a 1/4 of the price, I was very disappointed. - Room smelled of filth. - I will not be using your Motel in the Future, from what I saw, you're very comfortable doing business in this the manner. Sadly I don't see you changing.
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6.0review from
Decor location free parking Bar wasn't open in time toilet seat was broken
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5.4review from
The lobby was nice. Room fire alarm had no battery so it wasn't working. Not even a kitchen microwave to use and with no mini fridge, any food we had left over (expensive or not) went to waste, no complimentary breakfast, room key stopped working second day, they put us (a family with 2 young kids) on a floor where there were roomed young adults who ran around naked and behaving sexually in the elevator all the time, the staff didn't offer us the option of a suitcase roller even after seeing us go back and forth from outside to elevator (4x) with suitcases while holding an infant.
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5.4review from
Location was good; close to restaurants/shopping Ample garage parking Plumbing was poor; Toilet not flushing, sink not draining Distinctive odor to room A/C ran on high cool all night but never got room comfortable
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4.5review from
Spa was green, sheets had stains even when we ask for fresh sheets they had stains.
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5.4review from
Location. The room
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4.0review from
The soap was nice. And I got free hotel slippers. the pool was dirty and grungy as was the jacuuzi. The fitness room was tiny and dark... and you had to walk throughg a maze of dark hallways to get to it. NO HBO??? really??? The doors to the rooms where ugly (painted too many times when they should have just been replaced) The Colors not my style (walls and bathroom design) everything seems dark and uninviting... Even the shower had dark tile surround... not cool. No refrigerator on the room, that was a bummer as I had an ice box with perishables in it... And the walls are not very well insulated so I had to listnen to my neighbors "go at it" in several different ways until 1:30 in the morning.
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3.6review from
We liked the look of the lobby. We didn't like how everywhere we went it needed to be cleaned. The hallway, pool, elevator and even the room. My 7yr daughter found a stain on the carpet in our room that she describe as dog slobber. I'm not going to say what I thought it was so gross! I felt like I needed to wear my flip flops while walking around in the room. Also they put us at the end of the hall with the emergency door propped open all night didn't feel too safe. Would never ever stay there again! Not sure how they have a three star rating it should be a no star in my opinion.
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6.0review from
Close to mall Outdated
