Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.9 "Wonderful beach."
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9.7 "Excellent amenities."9.6 "96% thought the
building was wonderful ." 9.8 "98% found thegrounds to be nice ." 9.3 "Business facilities were excellent , according to 93%." 10.0 "100%loved the facilities for kids ." 8.9 "89%enjoyed the lobby entrance ." 10.0 "100%loved the outdoor sports facilities ." 10.0 "100% thought thearchitecture was beautiful ." -
9.4 "Excellent wellness & sports facilities."9.7 "
top-notch fitness area , thought 97%." -
9.3 "Terrific location."10.0 "100%
appreciated the closeness to the beach ." 10.0 "100%liked the proximity to shopping ." 9.7 "97%liked the proximity to sightseeing ." 9.3 "93%enjoyed the restaurants & bars nearby ." -
9.1 "Excellent pool."
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4.4 "Value below average."1.7 "The
price was too high for 83%." -
3.1 "Disappointing internet connection."2.1 "79% said the
wifi quality was bad ."
Overall Rating
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9.9 "Wonderful beach."
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9.6 "Excellent amenities."9.5 "95% thought the
building was wonderful ." 9.9 "99% found thegrounds to be nice ." -
9.4 "Excellent wellness & sports facilities."
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9.0 "World class service."9.6 "96% found the
staff to be very friendly ." 8.3 "83% thought theservice was very professional ." -
8.8 "Location is great."10.0 "100%
appreciated the closeness to the beach ." -
4.1 "Value below average."
Overall Rating
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9.9 "Wonderful beach."
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9.7 "Excellent amenities."9.9 "99% found the
grounds to be nice ." 9.6 "96% thought thebuilding was wonderful ." 10.0 "100%loved the facilities for kids ." -
9.4 "Excellent wellness & sports facilities."9.6 "
top-notch fitness area , thought 96%." -
9.3 "Terrific location."10.0 "100%
appreciated the closeness to the beach ." 10.0 "100%liked the proximity to shopping ." 9.5 "95%liked the proximity to sightseeing ." -
9.0 "Excellent pool."
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4.2 "Value below average."
Overall Rating
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7.7 "Nice rooms."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
Service,food and property was good .Beach location was wonderful
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8.2review from
The staff was absolutely amazing. So friendly and accommodating. Really made the hotel something special. The shower/bathroom wasn't great, and the walls were paper thin. Also, the bed wasn't very comfortable.
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4.2review from
Our hotel reeked of smoke even though it was considered a non-smoking room. I wouldn't have minded except that I have two young children and the hotel was at 100% capacity. Also, $38/night for parking is a little ridiculous.
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8.0review from
The hotel was clean and location was fantastic. No parking. I was charged a 25$ fee per day as a "resort fee". I have never seen this in my entire life, and this fee was not included when I made the booking. I feel cheated by kayak. Complained to reception at checkout and they said all I can do is email kayak.
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4.2review from
Beach front location. Not worth it, deluxe king $536 was dated and noisy on the ground floor. Lots of extra charges - rest fee $25, valet $36, breakfast allowance $75, if two people take the buffet and have a coffee each that's already over the $75 allowance! Rude, defensive front desk. Very unimpressed.
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9.1review from
Loved the pools and access to so many things around the hotel The smoke detectors went off at 3:15 am in both the hallway and 1 of our 2 room suite! A neighbor then began yelling at someone else about having a cigarette. We even had to change from our original room due to the lingering smell of smoke from previous guests.
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10.0review from
Great location with everything you could ever want in a resort hotel.
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10.0review from
The hotel was very accommodating and the staff was nice. They had all the amenities from beech crushers to surf boards. The kids had fun in the pools and roasting marshmallows. All around great time!!!! The long walk to the room from the lobby!
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10.0review from
Probably the most excellent staff at any Hyatt, I have ever stayed. It was my daughter's 9th birthday and they made her feel like a million bucks. Send a card to the room signed my more staff members than I have family. The pools are great. The water slides are even better and the beach is clean and well-maintained. I will be coming back.
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10.0review from
Service,food and property was good .Beach location was wonderful
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8.2review from
The staff was absolutely amazing. So friendly and accommodating. Really made the hotel something special. The shower/bathroom wasn't great, and the walls were paper thin. Also, the bed wasn't very comfortable.
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8.0review from
The hotel was clean and location was fantastic. No parking. I was charged a 25$ fee per day as a "resort fee". I have never seen this in my entire life, and this fee was not included when I made the booking. I feel cheated by kayak. Complained to reception at checkout and they said all I can do is email kayak.
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9.1review from
Loved the pools and access to so many things around the hotel The smoke detectors went off at 3:15 am in both the hallway and 1 of our 2 room suite! A neighbor then began yelling at someone else about having a cigarette. We even had to change from our original room due to the lingering smell of smoke from previous guests.
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10.0review from
Great location with everything you could ever want in a resort hotel.
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10.0review from
The hotel was very accommodating and the staff was nice. They had all the amenities from beech crushers to surf boards. The kids had fun in the pools and roasting marshmallows. All around great time!!!! The long walk to the room from the lobby!
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10.0review from
Probably the most excellent staff at any Hyatt, I have ever stayed. It was my daughter's 9th birthday and they made her feel like a million bucks. Send a card to the room signed my more staff members than I have family. The pools are great. The water slides are even better and the beach is clean and well-maintained. I will be coming back.
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4.2review from
Our hotel reeked of smoke even though it was considered a non-smoking room. I wouldn't have minded except that I have two young children and the hotel was at 100% capacity. Also, $38/night for parking is a little ridiculous.
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4.2review from
Beach front location. Not worth it, deluxe king $536 was dated and noisy on the ground floor. Lots of extra charges - rest fee $25, valet $36, breakfast allowance $75, if two people take the buffet and have a coffee each that's already over the $75 allowance! Rude, defensive front desk. Very unimpressed.
