Location was excellent, the rooms were in great shape and the facilities were good.
The staff was distracted by phone calls, were often not present at the desk and made it clear that their front desk tasks took precedence over a customer in front of them. I.e. counting a drawer, answering a phone, speaking with another employee. Twice I went to check out and the front desk clerk was too busy to take care of me. Our first morning I stopped at a desk to ask a question, only to wait as no one was present, When another employee walked by and stopped when I spoke, I was told the front desk employee had gone to the ladies room and I'd have to wait.
At Home2 Suites by HiltonTM Huntsville/Research Park Area, AL, you can customize your suite by taking advantage of its flexibility. Create your own space. The Working Wall - that's the kitchen, work area and storage - features modular furniture. Position the table and chairs where you want them. Fill the shelves with personal photos and the drawers with your clothes. Put your feet up on the ottoman and surf channels or watch movies on the 42-inch HDTV. No matter where you sit, stay connected with complimentary WiFi. Dock your iPod or MP3 player on the iHomeTM alarm clock and enjoy your favorite music. Use PrinterOn remote wireless printing from your suite and pick up the copies in the Oasis. Your kitchen provides dishes and utensils, so microwave a dinner or eat your takeout on a plate. Cleaning up is easy with the dishwasher. You'll even get the same furry hello as you do at home because your pet is welcome at Home2TM. Unwind in our restaurant, where you can charge your smartphone while you enjoy a free breakfast buffet at our Inspired TableTM. If you have forgotten anything, Home2 MKTTM carries all the essentials and snacks you need. Need to exercise and do laundry? At Spin2 Cycle, you can cycle for exercise while your laundry runs through the spin cycle or enjoy a relaxing dip in our outdoor pool.
Based on 173 reviews
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