Pros: "Jet blue flights seem generally good. Like the WiFi access to be Able to use flight time efficiently."
Pros: "Crew was amazing. It was the pilot’s last flight before retirement, so it was fun celebrating with him and the crew. Seats were comfortable."
Pros: "Comfortable seating with lots of legroom; clean; ease of boarding and de-boarding; on time; nice variety of entertainment available ; everything was timely!"
Cons: "Some of the channels on the direct tv were not available throughout the whole flight; one flight attendant was not very friendly (she wasn’t rude either)."
Cons: "JetBlue's livery is really beginning to show its age. The entertainment screens flicker and flash and the once-luxurious leather seats appear worn. The crew is still great, as usual, and our flight in general was excellent."
Pros: "Personalized service, even in economy. Friendly faces, who seemed intent on providing the best customer service."
Cons: "Not much."
Cons: "Delay and they not even offer something to drink at the gate."
Pros: "Flight was on time, extra room seats were very comfortable."
Pros: "Crew was super nice and helpful"
Cons: "Agent at gate was hard to understand when making announcements - not due to accent or anything like that - he just spoke too quickly and directly into mic. He kept saying something about our flight moving to a different gate but it didn’t- very confusing"
Pros: "The crew was very good. The seat was okay."
Cons: "There was some sort of breakdown and the flight was delayed about 40 min"
Pros: "Not applicable since flight changed to direct flight to FLL"
Pros: "Quick boarding"
Cons: "With flying there is nothing perfect all the time. I was able to sleep on the flight and had a place for my carry-on luggage. I wish unboarding was mad less complicated."
Cons: "Less announcements about masks we get it We don’t need instructions on hand washing Drink service needed"
Pros: "Competent crew"
Cons: "Too many people, especially children running up and down aisles during flight. Not adhering to COVID guidance. None of the crew addressed this ☹️"
Pros: "Kosher snacks! Thank you. Screens and outlets at every seat. Safe, controlled Covid protocols including de-boarding. Excellent!"
Pros: "Delta flight took extra precaution to keep all passengers safe before during and after the flight. They communicate effectively during the flight. I will be flying Delta again and again."
Cons: "The trip was great"
Cons: "We arrived around 39 minutes early and the whole process was very smooth"
Pros: "Super friendly and helpful with connections."
Cons: "The music on the plane was a bit much. Lol"
Cons: "Turn on the lights before landing graduallyb- noone likes bright fast - too nasty;"
Pros: "Not one of my good experiences with Delta. Two hours delay in the flight"
Cons: "Information on the flight delay as communication was. at least very poor. Also A 220 was ok but First Class was so so"
Pros: "Crew was exceptionally nice. Live DISH TV unexpected and appreciated."
The food service was limited and not good. For a seven hour flight they could do better.
After pulling away from the gate we sat on the tarmac for 90 minutes with hardly any explanation from the captain. Rows seem more cramped than before.
Left 40 mins late; we were fine on our connection but many on our flight were not.
Pros: "The crew member who is close to my seat did not even offer to help with my luggage which was very unprofessional."
Cons: "The crew members needs to be helpful, and customer service to their passengers!"
Pros: "A very new Eagle plane. AA staff was good about updating us re: departure delays. Waited to inform us of gate valet plans until the last minute."
Cons: "BTV Airport is very small so prepare to be in crowded waiting areas."
Cons: "The AC was off while we were waiting to takeoff so it never felt cool in the cabin for the hour(ish) long flight we had. I don’t know if it was the size of plane that made it so we couldn’t have that on while taxiing/waiting our turn to take off or what, but it was too hot and stuffy onboard in Texas on the tarmac. Our next flight from Dallas to Huntsville, AL had the AC on the entire time we were waiting our turn/taking off- the plane was newer and slightly bigger. Not sure what the deal was but it made the flight pretty miserable."
Cons: "Check in was terrible. Took an hour waiting in line"
Cons: "I wasn't able to board with bags so I had to change flight I paid class upgrade and never received refund"
Pros: "Everything went smoothly."
Cons: "The flight was packed and wearing masks Was not enforced."
Pros: "The crew was super nice, they offer me to change my seat to fly with my sister."
Cons: "The pilot"
Pros: "There were delays beyond the pilot or crews control and they handled the situation in a very courteous and respectful way, much appreciated."
Pros: "Got to San Antonio finally"
Cons: "Not having maintenance issues on the same flight from the prior flight to our airport then having more maintenance issues prior to leaving."
Pros: "I was able to change my seat."
Cons: "Five hour delay, no entertainment, no food... A really poor experience."
Pros: "Staff found us two seats together. Food was good."
Cons: "Email telling us about pre airport arrival check in and seat selection."
Pros: "The crew was magnificent"
Cons: "Be nice to offer a glass of water to your clients!!"
Pros: "Never made it."
Cons: "I eventually got to San Francisco. I missed my flight to Lihue and had to stay in the airport all night."
Cons: "It was very hot on the plane and uncomfortable for most of the flight."
Pros: "Crew was friendly and had an exit row for more room"
Cons: "A better charging port for the seats. Both of ours did not work"
Pros: "Got upgraded to first class"
Cons: "The flight out of Miami was delayed 6 times for a total of 4 hrs."
Pros: "Flight attendants were absolutely amazing!!!!! They made the trip very enjoyable!"
Pros: "Just a great quick trip"
Cons: "Seat was a little uncomfortable but I think it’s because it’s been well used"
Pros: "It got me home alive."
Cons: "During the summer the planes are not air conditioned while on the ground. Consequently, the heat while sitting on the tarmac can be brutal, and another shower is needed after reaching the destination."
Pros: "The seat was very uncomfortable."
Cons: "3 hour flight delay and finally cancellation on my departure flight. 2.5 hour delay on my arrival flight. Please minimize delays and cancellations."
Cons: "There was multiple delayed flights from the airline that day silver only boards from two gates in FLL. However the staff was rude and had a inability to communicate the situation to the passengers. I flew from Fort Lauderdale to Orlando after the delays I could have driven there faster."
Pros: "Short flight and good crew team"
Cons: "It would have been better if the flight did not keep on changing and delays did not happen. The flight was changed from 2 pm to 6 pm about 1 month in advance. Then the flight was delayed by about 1 and half hrs"
Pros: "Crew was pleasant and friendly"
Cons: "The plane was smaller than I expected and rickety. It was loud and vibrated the entire flight. The seat was uncomfortable. Crew was friendly; however, I asked to move to an empty window seat and was told the seat was “unavailable.” Do not recommend. Not worth the money you save."
Pros: "Crew was great, no problems there"
Cons: "I think the plane is too cold, please at least offer a blanket. I had on a long sleeved shirt, a sweater and a coat, and I was freezing the entire trip. Also a Coke would be nice instead of just water. Overall, it's way better to have that trip straight from Hsv to Orlando, non-stop, great!"
Cons: "Very slow to get off plane at Huntsville Airport. Took a long time to get luggage at bag claim. We were the only plane that had landed and we only had 20 people on our flight."
Pros: "Quick boarding on small plane"
Cons: "Must have dropped my carry on when they loaded it underneath the plane, laptop screen cracked upon arrival."
Pros: "I did not like it at all"
Cons: "My international flight terminal was a bit far from Silver terminal , I did arrive to counter check in , check me in and security was a bit messi, when finally arrived to boarding gate , and was waiting on the line , literally they did close the door and told me the plane was closed. Happened to somebody else also . Came back to counter and see the possibility to get on next plane at 2:50 and say is no chance . So I have to go by bus now . Very disappointing."