Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.9 "Excellent value."10.0 "100% were
happy with the price of the breakfast ." -
9.3 "Terrific location."10.0 "
Easily accessible by car , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." 8.6 "Great parking , according to 86%." -
8.9 "Breakfast is good."10.0 "100% were
happy with the price of the breakfast ." -
8.3 "Food is delicious."8.0 "
Yummy desserts , said 80%." -
8.3 "Great service."
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6.5 "Rooms are ok."5.7 "Only 57% said
rooms were clean enough ." 6.3 "Only 63% saidrooms were big enough ." 6.4 "64% thought theminibar was ok ." 6.0 "60% thought thekitchenette was ok ." -
3.8 "Internet is poor."3.8 "62% said the
wifi quality was bad ."
Overall Rating
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9.4 "Terrific location."
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8.5 "Great service."8.8 "88% found the
staff to be very friendly ." -
8.5 "Breakfast is good."
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8.0 "Comfort level is high."9.0 "90% said the
beds were comfortable ." -
6.5 "Rooms are ok."5.4 "Only 54% said
rooms were clean enough ." -
6.1 "Average cleanliness."5.4 "Only 54% said
rooms were clean enough ." -
3.7 "Bad amenities."3.7 "63% thought the
building wasn't nice ." -
2.9 "Horrible vibe."
Overall Rating
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9.9 "Excellent value."
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9.5 "Terrific location."
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8.6 "Breakfast is good."
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8.2 "Great service."8.4 "84% found the
staff to be very friendly ." -
7.5 "High comfort."8.9 "89% said the
beds were comfortable ." -
5.7 "Rooms are ok."
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5.5 "Average cleanliness."
Overall Rating
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6.4 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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5.0review from
Clean, remodeled TV had no signal. They called the room at 10:30. Some staff not friendly.
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8.0review from
Nice and comfortable. No
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1.0review from
The location was great for everything we had planned while we were in Cleveland! The hotel staff was very rude - The room was dirty and many things were broken or didn't work at first try. Will never stay there again!
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3.0review from
This guest did not leave comments about this hotel.
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9.0review from
I love this place..is the best Nope
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9.0review from
Location. Staff and how frendly evry one is
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4.0review from
The location was perfect. I was given a room on the 1st floor,when the guests above us would move about there was an awful creaking sound we could not sleep. I brought this to the staffs attention and they moved us to the 2nd floor and the same thing happened. Very annoying!
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5.0review from
Location very close for business Only had interaction during in check in and check out with staff but they acted is if I was a burden. Not friendly. Not particularly clean premise either.
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6.0review from
I have never stayed at this brand hotel, but have stayed at others next door and nearby, so I knew the location was excellent. The breakfast area was clean and had a good selection of food choices. The room itself was OK, (most hotels need to do a better job vacuuming around and under the beds, I dropped my glasses-looked under the bed to get them and saw candy wrappers, a soda can, and HUGE dust bunnies. The hallways smelled like disinfectant.
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9.0review from
everything nothing
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6.0review from
Noisy. Children running over our heads til 11pm
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8.0review from
This guest did not leave comments about this hotel.
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9.0review from
loved the 24 hr free coffee, free newspaper in am and fresh fruit always available. Helpful staff. The maintenance guy kept the property and pool immaculate. fitness center was 15 to 20 mins away. Not on hotel property.
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8.0review from
This guest did not leave comments about this hotel.
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9.0review from
This guest did not leave comments about this hotel.
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3.0review from
location The rooms need updating! The carpet was worn and smelled. the bathrooms wall paper was peeling and shower curtain ready to fall down. staying on first floor we were awakened at 4:00 AM by the floor above us creecking from people walking. WILL NEVER RETURN
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5.0review from
This guest did not leave comments about this hotel.
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9.0review from
Staff was very friendly answer all our question about down town
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5.0review from
offered breakfast Kinda run down,bathroom needs updating, bed bug covers, so kinda scary
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7.0review from
This guest did not leave comments about this hotel.
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7.0review from
This guest did not leave comments about this hotel.
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6.0review from
Price and feee breakfast. Ordered roll away bed and it was to big for the room.You could hear the people walking around in the room upstairs. No indoor pool.There was hair in thr bathroom sink and rust around tub floor area.
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8.0review from
This guest did not leave comments about this hotel.
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8.0review from
Nice and comfortable. No
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9.0review from
I love this place..is the best Nope
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9.0review from
Location. Staff and how frendly evry one is
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9.0review from
everything nothing
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8.0review from
This guest did not leave comments about this hotel.
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9.0review from
loved the 24 hr free coffee, free newspaper in am and fresh fruit always available. Helpful staff. The maintenance guy kept the property and pool immaculate. fitness center was 15 to 20 mins away. Not on hotel property.
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8.0review from
This guest did not leave comments about this hotel.
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9.0review from
This guest did not leave comments about this hotel.
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9.0review from
Staff was very friendly answer all our question about down town
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8.0review from
This guest did not leave comments about this hotel.
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5.0review from
Clean, remodeled TV had no signal. They called the room at 10:30. Some staff not friendly.
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1.0review from
The location was great for everything we had planned while we were in Cleveland! The hotel staff was very rude - The room was dirty and many things were broken or didn't work at first try. Will never stay there again!
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3.0review from
This guest did not leave comments about this hotel.
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4.0review from
The location was perfect. I was given a room on the 1st floor,when the guests above us would move about there was an awful creaking sound we could not sleep. I brought this to the staffs attention and they moved us to the 2nd floor and the same thing happened. Very annoying!
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5.0review from
Location very close for business Only had interaction during in check in and check out with staff but they acted is if I was a burden. Not friendly. Not particularly clean premise either.
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6.0review from
I have never stayed at this brand hotel, but have stayed at others next door and nearby, so I knew the location was excellent. The breakfast area was clean and had a good selection of food choices. The room itself was OK, (most hotels need to do a better job vacuuming around and under the beds, I dropped my glasses-looked under the bed to get them and saw candy wrappers, a soda can, and HUGE dust bunnies. The hallways smelled like disinfectant.
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6.0review from
Noisy. Children running over our heads til 11pm
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3.0review from
location The rooms need updating! The carpet was worn and smelled. the bathrooms wall paper was peeling and shower curtain ready to fall down. staying on first floor we were awakened at 4:00 AM by the floor above us creecking from people walking. WILL NEVER RETURN
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5.0review from
This guest did not leave comments about this hotel.
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5.0review from
offered breakfast Kinda run down,bathroom needs updating, bed bug covers, so kinda scary
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6.0review from
Price and feee breakfast. Ordered roll away bed and it was to big for the room.You could hear the people walking around in the room upstairs. No indoor pool.There was hair in thr bathroom sink and rust around tub floor area.
