The fridge in the room could be bigger. Would have liked a small mini kitchen. I don’t know why there is a resort fee. Never understood that. Why isn’t it part of the price that we pay and there has t...
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4 stars
Renaissance Esmeralda Resort & Spa, Indian Wells
44400 Indian Wells Lane, Indian Wells, CA 92210, United States
Indian Wells, CA
See location+1 760 773 4444Photos of Renaissance Esmeralda Resort & Spa, Indian Wells
Overview
There are many reasons to visit the Coachella Valley besides taking part in a music festival, and one of the best reasons is to have a relaxing time in a beautiful location. The Coachella Valley has lots of beautiful natural sights and it's also a place that's great to get away from the hustle and bustle of the daily grind. Achieving this state of relaxation is easy when booking a stay at the Renaissance Indian Wells Resort & Spa.
One of the first things people notice about the hotel is its world-class spa. There are many different spa services offered including body scrub, facials, steam room, body wrap, massages, and many more services. The spa treatments are the ideal way to relax and get yourself centered again. If you are looking to escape from a stressful environment, the spa treatments will do the trick and you’ll leave feeling refreshed and ready to take on all challenges.
The rooms at the Renaissance Indian Wells Resort & Spa are beautifully decorated and ideal for people to relax in after a day of activities or the spa. Whether you’re a golfer, spa enthusiast, or someone who just enjoys a good time at the pool, the view from the rooms showcases all of this including the Coachella Valley itself.
Finally, dining options are plentiful. There is SPC – Sirocco Pizza Company, Glo Sushi, Glo Lounge, Cava, Café Biscotti, and the Pool Bar. All of these options have exquisite food and beverage choices. You can also get delivery from local establishments, proving once again how the Renaissance Indian Wells Resort & Spa goes the extra mile for its guests.
Latest deals for Renaissance Esmeralda Resort & Spa, Indian Wells
Double room
Resort room
King room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Renaissance Esmeralda Resort & Spa, Indian Wells
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Things to do
- Gift shop
- Eco tourism
- Bicycle rental
- Board games/puzzles
- Game room
- Golf
- Cycling
- Evening entertainment
- Beauty salon
- Bowling
- Table tennis
- Hiking
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
Pool and spa
- Heated pool
- Spa
- Hot tub
- Outdoor pool
- Pool with a view
- Spa and wellness center
- Massage
- Pool bar
- Sauna
Bathroom
- Hairdryer
- Open-air bath
- Private bathroom
- Raised toilet
- Shower
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
General
- Family rooms
- Pool view
- Storage available
- Seating area
- Sofa
- Telephone
- Carpeted
- Tile/marble floor
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Streaming service
- Radio
- Shared lounge/TV area
- TV
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Parking and transportation
- Parking
- Private parking
- EV charging station
- Valet parking
Bedroom
- Feather pillow
- Fold-up bed
- Alarm clock
- Wardrobe or closet
Outdoor
- Garden
- Terrace/Patio
- Balcony
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Reviews of Renaissance Esmeralda Resort & Spa, Indian Wells
8.5
Very good
426 verified ratings
Wonderful
236
Very good
55
Good
48
Okay
21
Fair
22
Mediocre
15
Poor
29
Summary of reviews
Guests say
Guests appreciated the hotel's great location next to the golf course and friendly staff, but many expressed dissatisfaction with cleanliness, noisy rooms, and limited amenities. The pool area was also criticized for being crowded and unclean, and several guests reported issues with room comfort and service.AI-Generated from customer reviews
Reviews(8)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.6 out of 10
7 reviews
7.7 out of 10
8 reviews
All reviews
Pros (+) Bed comfortable
Cons (-) Front desk staff and overall service. Calls were not answered and staff were way too particular given the hotel was nearly empty.
Pros (+) There was no breakfast there is only poolside ordering which did not include breakfast I wish they would’ve let me know before I arrived this was going to be like that and we are trying to keep everyt...
Cons (-) They could’ve informed me that of the lack of amenities before I got there it was like they were trying to get my money and not tell me everything was closed around them and you cannot blame this on t...
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Pros (+) This trip revolves around my kids and to have a gateway for them with their friends. There were plenty of children’s activities.
Cons (-) The hotel is run poorly. The manager did not do a good job running and managing the resort. He had zero hospitality skills and a shame. Ruined our stay.
Pros (+) Staff was very friendly. We enjoyed the movie theater. It was small with regular chairs and bean bags. We sat on the bean bags.
Cons (-) Pool bartenders weren’t as nice as other staff. Need more pool waiters or have them come around more often.
Pros (+) Close to golf.
Cons (-) Loud music at the pool.
Pros (+) Rooms are great, comfortable, and clean. Setting is fantastic against the hills
Cons (-) Smoking! Had balcony open at night, people below were smoking on their baloney at 5 am. Woken up from deep sleep by smoky room, and was in queen bed furthest from opening. Later informed front desk so...
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Pros (+) Great service
Cons (-) Room was not cleaned when we checked in had to call and ask for it to be cleaned again
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What dining options are available at the hotel?
The hotel offers a variety of dining options including SPC – Sirocco Pizza Company, Glo Sushi, Glo Lounge, Cava, Café Biscotti, and the Pool Bar, all of which have exquisite food and beverage choices. Guests can also get delivery from local establishments.
Are the beds comfortable?
While some guests mentioned that the beds were not very comfortable, others found the rooms to be clean and spacious, providing a relaxing environment after a day of activities or a visit to the spa.
Is parking available at the hotel?
The hotel provides parking options including private parking and valet parking, ensuring convenience for guests with vehicles.
What are the best times to visit the hotel?
The high season is in April, offering a great time to enjoy the beautiful natural sights and the world-class spa. However, it's important to note that the hotel experiences low season in July.
How is the cleanliness of the hotel?
Guests have praised the cleanliness of the hotel, mentioning that the resort is clean inside and out, with clean rooms, bathrooms, and comfortable surroundings.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Indulge in Spa Treatments
The spa services offered at the hotel are highly praised by guests for their relaxing and rejuvenating effects. Consider booking a spa treatment to unwind and center yourself during your stay.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions such as The Well Spa, Indian Wells Golf Resort, and the Indian Wells Tennis Garden for a well-rounded vacation experience.
Diverse Dining Options
With a variety of dining options available at the hotel, including Sirocco Pizza Company, Glo Sushi, and Cava, guests can enjoy a range of exquisite food and beverage choices without having to leave the property.
Consider Room Cleanliness
While many guests found the rooms clean and spacious, some mentioned issues with cleanliness, so it's advisable to check the room upon arrival and report any concerns to the staff promptly.
Be Mindful of Restaurant Hours
Several guests noted that restaurant hours were limited, and some experienced challenges with food orders. Plan dining arrangements accordingly, especially during off-peak hours.
Enjoy the Pool Area
The pool and pool service were highlighted as exceptional by guests, making it a great spot for both kids and adults to relax and have fun.
Check for Room Accessibility
If you require specific accessibility features, ensure that the room meets your needs by confirming details such as wheelchair accessibility, shower facilities, and adapted bath options.
Parking Considerations
Guests mentioned limited handicapped parking spaces and variable parking rates. It's advisable to inquire about parking options and fees in advance, especially for guests with specific parking needs.
Verify Room Charges
Some guests reported issues with billing, including duplicate charges. It's recommended to review all invoices carefully and promptly address any discrepancies with the hotel staff.
Location
44400 Indian Wells Lane, Indian Wells, CA 92210
What's nearby
- Indian Wells Golf Resort390 yd
- The Well Spa0.3 mi
- Hyatt Regency Indian Wells Resort & Spa0.3 mi
- Indian Wells Country Club0.7 mi
- El Dorado Country Club1.1 mi
- Toscana Country Club1.2 mi
- Indian Wells Tennis Garden1.2 mi
- Palm Royale Country Club1.5 mi
- The Vintage Club2 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Renaissance Esmeralda Resort & Spa, Indian Wells
Low season | August |
|---|---|
High season | March |
Average price (weeknight) | $333 |
Average price (weekend night) | $425 |
When to book a room at Renaissance Esmeralda Resort & Spa, Indian Wells
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in Indian WellsGood to know
Value for money | 8.0 |
|---|---|
Distance to city center | 1.0 mi |
Nearest Airport | Palm Springs |
Distance to airport | 12.7 mi |
Everything you need to know for your stay in Indian Wells
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