Holiday Inn Indianapolis Carmel

The food at the hotel is great, and the breakfast has a nice variety with exceptional staff.

The hotel is very clean, and the room is well maintained and clean.

Parking could be better, but the hotel offers free parking.

The low season is in August, and the high season is in May.

The staff is very friendly and helpful, providing great customer care and a cheerful, welcoming, and responsive service.

Several guests mentioned that rooms facing the highway experienced significant noise from traffic, affecting their sleep quality. If you're a light sleeper, it might be best to request a room away from the highway.

Some guests reported issues with hot water and low water pressure in the showers. It may be helpful to check these amenities upon arrival and request a room change if necessary.

The hotel's proximity to a busy interstate resulted in noise disturbances for some guests. Consider packing earplugs or requesting a room in a quieter area of the hotel if you're sensitive to noise.

A few guests encountered non-functional refrigerators in their rooms. It's advisable to check the refrigerator upon arrival and request a replacement if needed, especially if you plan to store perishable items.

Guests appreciated the peaceful and secluded atmosphere of the courtyard. If you value a tranquil setting, consider requesting a room with a courtyard view.

Some guests found the parking areas and side lots to be poorly lit, which could be inconvenient when returning after dark. Requesting a room closer to well-lit areas may enhance safety and convenience.

A few guests mentioned issues with room cleanliness, such as unclean bathrooms and hair in the living spaces. It's advisable to inspect the room upon arrival and report any cleanliness concerns to the staff immediately.

While some guests expected breakfast to be included in their booking, others were surprised to find it was not part of their package. It's recommended to clarify breakfast inclusions at the time of booking or during check-in.

A guest noted the absence of a shower chair or roll-in shower in a handicap accessible room. If you have specific accessibility needs, it's advisable to confirm the availability of necessary amenities before arrival.

A few guests reported disturbances from noisy neighbors in the hallways. Bringing earplugs or requesting a room in a quieter area of the hotel may help mitigate this issue.