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Location was great Very basic motel, clean, and easy access. Had a room that had ability to connect with room next door. Couple in adjoining room woke me with their conversation, which wasn'the all that loud but was transmitted into my room. Also, there was a burning smell coming under the adjoining door, which I could see light from the adjoining room under the door. I sealed ed the gap with a towel, turned on fan in heatIng unit to continuously run and the bathroom exhaust fan to exhaust the smell. Then I tried to go back to sleep. Not comfortable night's sleep. Second night was a great night's sleep though.
Very nice breakfast! Also friendly staff-
Ants in our room all iver our stuff and the bed
Beds, shower and customer service I don't like disturbing when I sleeping, when I've arrived at the hotel there was very noisy loud music next door , please take care about this matter
Room was clean and lobby/hallway clean & in reasonable condition. For the rate, you can't expect a modern, updated decor. Location is good with several restaurants in the immediate area. Pizza Ranch within walking distance. Although hotel clean & in reasonable condition, it is still an 80's era Super 8 style. Darker wood doors & hallway lighting typical of builds of that period-in fact sign on back of room still has Super 8 logo. Bed was not most comfortable.
Very adequate for the money, clean and safe,
Morning desk clerk. A man was extremely rude and hostile to my wife.
Pool area was almost to warm.
The rooms were nice. It had a nice large fridge for our leftovers. There was a short in our lamp. We called down and it was fixed the next evening when we returned. The toilet also had an issue that we told them about at checkout.
The Beds pretty comfortable & Bathroom very clean No
Our non-smoking room smelled of smoke.. and the bathroom floor was dirty. Breakfast was terrible, eggs were rubbery.
This guest did not leave comments about this hotel.
My stay was awesome I have a young son and the pool was clean and the room was nice and welcoming The staff at the rest. Was rude and we waited 20 minutes to sit down and then couldn't get more drinks and took 15 min. To get bill then was charged 8 dollars for my son to eat two bites of fruit the hotel was awesome but I'll never eat at the restaurant ever
The hotel has a good location. It is close to shopping and the interstate. The room was clean & comfortable. The only thing I didn't like was that you had to pay for Wifi in your room.
This is my second trip to this location, each visit just gets better. The staff that works in this establishment is VERY professional. Every interaction that we've had with Morgan, Linzey, and Brandon was just very individual and personal. I've stayed at A LOT of different places and when I think about when I have came here I just feel so good about my stay. The Customer Service is Genuine and not fake or rude, that alone is hard to come by........I LOVE THIS PLACE There were NO complaints........(LOVED EVERYTHING)
Price was good.
Front desk at check in was great. Manager was very helpful when I asked to change rooms due to construction noise. Construction noise. Service in the bar was truly awful. It was so bad I thought it might be a candid camera setup to see how customers reacted. The
Very comfortable and the environment was nice. Wifi didn't work in our room (325)
Clean and comfortable. Every thing was good.
Everything Nothing it was great hotel
Our room was really nice and clean! Bed was comfortable too. I would definitely stay at a Springhill Suites again! The bathroom needed some updating. While taking a shower the faucet continued to squeak and tub needed to be be replaced.
Our stay was good and the room was clean, we would stay here again
Clean, easy to get to. Full breakfast with hot food including eggs. Our room was on the 3rd floor, it was a warm winter day. The window was fixed so it would not open at all and the AC unit would not cool the room well and the fan setting only recirculated the too warm air. It was too hot to sleep comfortably, but if you like it this way, enjoy!
Clean rooms. Friendly staff.
Plenty of space in the room. It would be great for an extended stay. Great selections for breakfast both hot and cold items. Staff friendly and helpful. Parking was convenient. Potentially our new place to stay when in Des Moines area.m Heard some very muffled noise from hall or next room in the night but very minor.
The complementary breakfast
Nice clean rooms, great breakfast, and reasonable price.
Clean, updated rooms. Great free breakfast. Staff went out of their way to accommodate.
staff was very accommodating, helping with my convoluted bookings. i would recommend this hotel breakfast was very limited not as good as some places of the same type of hotel
The hot tub was not available and nothing was said online about it. That was why we booked was for the hot tub.
I wanted an affordable place to stay near the interstate and Motel 6 fit the bill. I took the room because of price but was pleasantly surprised at how clean and up to date the room was. I would stay there again if I was passing through. The bed was one of the most comfortable I have slept on at at motel. There wasn't much I didn't like, would have liked a coffee maker in the room. For the price i didn't expect breakfast but the coffee would have been perfect. They did offer it in the lobby.
Everything was perfect
For the dollar it was a nice place. The room and bathroom were quite big. The staff was very friendly! Nothing.
clean and modern no decaf coffee or hot water for tea
I needed an economical but decent room for a recent training seminar. This Motel 6 fit the bill very well. the location was both clean and neutral smelling and had staff at the desk almost constantly. My room was clean, well prepared and comfortable. For my simple and utilitarian needs this was a good fit. When a problem arose with paperwork to submit for reimbursement (reservation through booking.com) it was the Motel 6 staff that found the solution and not booking.com...certainly not booking.com. The coffee could have been out earlier or in fact all day. I am an early riser and coffee wasn't out until after I was on my way.
The room was clean. If you don't need frills, this is the way to go.
The location was great. The beds were awful too springy like staying in Gramma's attic during a blizzard. The TV was an old fat back leaning terrible forward looked like it was gonna fall off . The shower rod was all wrong it needed to be on a curved rod,the bottom of the tub very slippery. No bath mat it was just a hand towel. The only ice machine we could find was in the lobby the tray under it looked a bit moldy. The free coffee tasted like 3 week old sludge. No tissues or any toiletries .
The room was clean and smelled fresh. It was simple and there was plenty of counter space. The room wasn't fancy, but it was perfect for the nights stay I needed. The bathroom was very clean as well. I liked their bathtub/shower. The towels were really small and not very soft. They served their purpose.
Staff was very helpful with all our questions. The hotel was clean and comfortable. The breakfast was good. It seemed like a friendly place.
Amazing bed and pillows. Linens were clean and soft. Restaurant was delicious- we ate dinner with drinks and breakfast buffet. The accessible shower bench was a bit flimsy, but worked. With our physical disability needs, the hotels definitely accommodated our needs.
Base price ok The breakfast was expensive enough that I should have checked total cost of stay. The location was not very convenient
Swimming pool area is nice. Temperature for pool was great. Breakfast was not very good. Orange juice and milk watered down.
This guest did not leave comments about this hotel.
Staff switched rooms to make our stay more enjoyable. Facilities were in great condition. Very comfortable.
Comfortable beds, friendly staff Our room was located on the side with freeway noise. The freeway noise woke me up very early. The was some hotel construction noise.
Location was perfect. Very clean. Very nice breakfast.
Pleasant atmosphere. Bright lobby. Some construction going on for remodel on top floors.
Room was clean and quiet even with a large group of youth there for a volleyball tournament. Pool was clean. Included in price breakfast, wifi and parking were nice. Nice toiletries. 2 double beds were a bit cramped for 1 adult 2 teenagers!
It was very close to a running trail and I liked it. No
The breakfast there is excellent the staff is very friendly and the rooms were clean and ready 2 hours early and that is great when u work overnight and can get 2 more hours of sleep the poor area is also very nice. No it was a great stay.
Great staff and value priced hotel
Decent staff Under construction Pounding hammers at 7am. Awful experience. Pool was shut down as well
Check-in was quick, friendly and efficient. The room was nice but not fancy. There is no elevator to the second floor, but this was a minor issue.
They let us check in early and the front desk employee was very cordial. There was no room service for the 2nd night. Coffee pot was broken and the security chain on the door was missing. The entire hotel needs maintenance.
Our reservation was mixed up, the staff was very helpful on resolving the issue. Pool was clean and warm. Most uncomfortable bed I have ever slept on!! We went to bed at midnight and woke up at 4:30 unable to sleep any longer. Pillows were half the normal size. TV wouldn't move so you could only see it from one of the beds.
I appreciated the help getting my door unlocked, the parking right outside my room, and that the room was cool enough in the serious heat The broken air conditioning in the breakfast room made the room a little uncomfortable. I would also have liked to see more protein offered in the breakfast.
The breakfast wasn't bad. Didn't get to use the pool. The water for the shower never got warm. There was no fruit at breakfast.
I liked the pool and hot tub. The room was not clean. There were socks left behind, popcorn on the floor, and cobwebs.
Requested a refund right away! When I walked into my room the smell was horrible. When i came back from dinner I asked the front desk if all the rooms smelled. I was told they were having issues.
Clean rooms. Friendly staff. Great breakfast. Nice location.
Parking Room was not made up. Heater broken and noisy in next room.
Room was clean and area around hotel was nice. Walking path right behind hotel was great. Asked front desk staff for resturant/lounge within walking distance. Said there were none and gave us a discount card for Granite City with his name on it. There were many other choices in walking distance. He just didn't want us to know.
Large living room Room reaked of smoke suppose to be non smoking room. Bathtub did not drain had to stand in about 5 to 6 inches if water. Due to the drainage issue the bottom if the tub was slimey and gross had not been cleaned. The room was noisy. Would not stay agai
Friendliness of staff at check-in. Location made it difficult to easily get to I-80 whenever leaving the hotel.
Breakfast was delicious and loved the jetted tub only 1 elevator for entire building
The kitchen was great
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Very nice suite Lamps unplugged; had to move sofa. No amenities in bathrm. Bedrm light switch didn't turn on light; heating cooling thermostat didn't work.
The staff was great! The hotel was clean, and our room was in good condition. It was a bit noisy. The trash men came to empty the dumpsters, located somewhere near our room (we were on the top floor, though) at around 5am.
I rarely leave a 10/10, but this hotel was just about perfect. nice spacious room (like a small suite), good breakfast. It is a couple miles from places to eat, but that's fine. I wouldn't change a thing. no, it was all good.
Great hotel for family and business.
Room was nice. Enjoyed the extra pull out sofa. No usb plug ins anywhere in the room! Wish I knew they were doing renovations, bar was closed. Had to walk on blankets with wet paint on them through the lobby right next to the elevator. Tv didn't have a guide. Not what I expected for $140 a night. Should have just got a cheaper room closer to the interstate.
The staff was excellent. Very helpful ravers person I came in contact with was very happy and welcoming! Property very clean! Everything was great!! Would recommend to anyone!
This is a good quality suites hotel with a kitchen in each unit, tasteful decor, luxurious bed, vanity outside the bathroom, and excellent climate control. The breakfast choices and setting are outstanding. A few steps out the side door is the Jordan Creek plaza and shopping center with a walkway and excellent restaurant choices surrounding a beautiful pond and fountain. Inside the mall building are additional great eating choices and a wide variety of quality stores. The drive east to downtown Des Moines is less than 15 minutes on wide, modern highways, so everything is quickly and easily accessible by car from here.
The rooms were very clean, staff helpful and nice. The breakfast was very nice, all in all a good value.
We had a kitchen, with everything you needed. Nice clean Bedroom,Lliving room and Bath room. My twin grand daughters were over and we had a great time. There was also a nice pool and Exercise room. We will definitly be back. Thanks
My son and I loved the Jordan Creek Marriot. The rooms were beautiful and absolutely comfortable. The were stocked with a kitchen which was handy with leftovers. One of the two phones in our rooms didn't work or I couldn't fiugre it out, but it did not present a problem for us. The hotel staff did offer to move us to a different room. The pool was great for us, but I could see it being too small with big crowds. The morning breakfast was great and lots of varities. The hotel staff helped us with reservations at the Cheescake Factory at Jordan Creek Towne Center. There was gorgeous landscaping and a lake between the hotel and Towne Center. The Towne Center was close enough to walk to. The Towne Center is a must-visit with lots of great shops. You can sometimes receive 'special' treatment because you stay at the Marriot. We were also extremly close to two interstates and grocery stores and discounts shops. I would definitely recommend a stay there.
Good service. Clean. Comfortable bed and chairs/sofa. Good breakfast. Free WiFi. Good location near park, mall, restaurants.
First and foremost, booked the room after reading that the hotel was pet friendly. Nothing was mentioned about the cost of having a pet stay with you while going through the detail of the booking process...ended up costing more than the humans staying in the room. So the total bill was more than double the original purchase price. The room was average; I don't know how old the hotel is, it can't be that old, but the main room and bedroom both had TV's; granted, both TV's were of the old tube type...no modern HD flatscreens here. Minor grip...I know. Overall, the room served it's purpose; but nothing to write home about. The pool was nice to take the kids down to and it was open for quite a while during the evening. The area around the hotel is really nice; plenty to do if you need to shop or eat at a restaurant. The free breakfast had great choices; though it was packed downstairs, so we had to take it back up to our room; again, minor issue. But when we finished eating the fire alarm went off...perfect timing as we were leaving anyway!! Average hotel; would I stay again, probably not.
This is a pleasant hotel in a park-like setting that also includes restaurants and a movie theater. It is a mile or so west of Interstate 35, in a quiet setting. I would stay there again.
I had never stayed in a Residence Inn until last weekend. I was very impressed. Rooms were very clean. I loved the two-room floor plan. One of the best hotel complimentary breakfasts I have ever had. Vast array of hot & cold breakfast items. Breakfast staff was very friendly. Location was also nice if wanting to shop at the Jordan Creek Mall - all within walking distance.
I booked a room with two beds. My son had to sleep on a sofa sleeper with only a top sheet and blanket. The bedroom had a very drafty and cold. The linens were not warm enough for a winter night. On a positive note, the breakfast buffet was excellent!
My family loves this hotel. We try to meet here once a year because the location is convenient for all of my relatives and it offers so many amenities on site and close by. The mall next door along with all of the nice restaurants within walking distance is awesome. The hotel staff is by far the most accommodating, professional, and courteous group of individuals I have ever had the pleasure to interact with in this type of setting. The hotel rooms and all the common areas are really nice and comfortable. The kitchen amenities are top notch. Each room is like an apartment so you really can make this place a home away from home. The housekeeping was efficient as well as thorough. Our only negative is the pool is really too small for the size of the hotel. It cannot accommodate too many people. However, it is clean and they offer great pool hours. We love this hotel and plan to spend many more family events there.
We were very happy with our stay. Our room was quiet even with all the traffic outside as it is near a shopping mall. There are plenty of restaurants close & the hotel is easy to get to. We liked that there was a full size fridge in the room as we had snacks & food for the family. They do have a small swimming pool for the size of the hotel, but the kids enjoyed it! The breakfasts were also great! We will stay here again in the future!
Very Clean, Friendly Staff, Nice comfortable rooms, great location.
Johnny's Steak House Traders Joe's, Office Max and numerous other restaurants within walking distance. Gym and swimming areas a fantastic. No guest service before 0630 whatsoever. Poor HBO digital signal reception Morning front desk guy comes off as introverted, indifferent and plays computer games most mornings.
Nothing The first 2 rooms they put us in were not cleaned, the third had someone else staying in it, the fourth smelled overwhelmingly of smoke and the 5th had bugs. Please save yourself the trouble of finding another hotel at the last min. Unless you are up for an adventure, do t stay here