Hampton Inn & Suites West Des Moines/SW-Mall Area

Guests have praised the outstanding breakfast with a good selection, making it a highlight of their stay.

Some guests mentioned concerns about the cleanliness, such as the pool being chilly for the winter and strong chlorine, as well as slow drainage in the bathroom sink.

Guests can expect friendly and helpful staff, as well as accommodating service, such as a note left for late-night arrivals and polite and helpful front desk staff.

The hotel is family-friendly, with guests loving the breakfast and the great gathering space for families, but some mentioned concerns about the lack of cribs and kid-friendly buffet.

Guests can expect clean and spacious rooms, comfortable beds, and a convenient location for shopping and dining, but some mentioned concerns about the breakfast area cleanliness and the availability of towels for the pool.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

If you prefer fewer crowds, consider visiting in November, which is considered the low season. This could offer a more peaceful and relaxed experience.

The hotel is conveniently located close to various attractions including the Funny Bone Comedy Club, Valley Stadium, and the Jordan House Museum, providing plenty of entertainment options.

Some guests reported issues with room amenities such as broken thermostats and slow-draining sinks. It may be helpful to check these upon arrival and request a room change if necessary.

Guests noted that prices tend to be higher during the state fair, so it's advisable to plan your visit accordingly to avoid inflated costs.

The hotel allows pets, but charges may apply. If you're traveling with a pet, it's recommended to inquire about the specific pet policy and any associated fees in advance.

While many guests praised the breakfast, some mentioned issues such as food availability and cleanliness in the breakfast area. It might be helpful to plan breakfast timing accordingly.

The hotel offers various accessibility features such as roll-in showers and wheelchair-accessible units, catering to guests with specific needs.

Some guests reported noise disturbances, particularly from neighboring rooms. It might be beneficial to request a quiet room location to ensure a peaceful stay.

Several guests mentioned issues with the pool and hot tub, including strong chlorine levels and closure. It's advisable to check the status of these amenities before planning their use during your stay.