Would you like to save as your currency permanently or for this visit only?
Pros: - Pretty standard hotel - Hot tub and pool were nice - Staff were accommodating - Rather quiet - Breakfast is fine - Location is nice Cons: - It's not the nicest hotel you could ever go to, but it's quaint and does the job sufficiently well - There are many families that come to this hotel, so if you're looking for anything different, this is not your place
We really liked the location of the hotel. It was convenient to walk into Rockport, and it was convenient to drive into Gloucester. The staff was not helpful or apologetic. Our room was not clean when we got there (it looked ready, but then we found wrappers around the bed on the floor). Additionally, we were not able to use the water in our room for almost an entire day, because of plumbing work that was being done in the room next door. I asked to have a manager contact us, since he was not available when we were leaving, and he never called. Overall, very disappointing.
Since our last stay there have been lots of changes. Much cleaner and updated a bit. Ice machine only working on once floor. No reminder at check- in to pay for wi- fi.
Nothing Everything. We were not the only ones given a room not cleaned initially...then the second room was still dirty. We requested a full refund. It was literally awful.
The atmosphere was clean, comfortable, and quiet. It's not Fancy, but if you are just passing through its perfect! It was close enough to go see the heart of Salem without having all the hustle and bustle and noise...and it's right off the main drag through town! Our room didn't have a microwave or fridge, but we didn't need one either. It may be a detrimental factor to others, though.
Room size, Clean Could not close window curtain if you wanted to use air conditioner. Extremely outdated. TV too small, No list of TV channels, no security lock on door. Bathroom water faucet difficult to use. Too expensive for what you get.