Guest reviews
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Couples
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Families
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Solo
Overall Rating
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9.2 "Terrific location."10.0 "
Near to public transport , according to 100%." 10.0 "100%liked the proximity to sightseeing ." -
9.0 "Perfectly clean."8.9 "89% said
rooms were clean ." -
8.5 "Great service."9.4 "94% found the
staff to be very friendly ." 10.0 "100% thought theservice was very professional ." -
6.9 "Breakfast is mediocre."
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6.7 "Food is average."
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5.5 "Rooms are ok."5.2 "
Beds were acceptable for 52%." 5.0 "Only 50% saidrooms were big enough ." 6.0 "60% said theview was so-so ." -
4.5 "Wellness & sports facilities were not very nice."4.7 "53% were
unhappy with the sauna ." -
3.8 "Pool is below average."
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3.4 "Bad amenities."3.8 "62% thought the
building wasn't nice ." 1.1 "89%complained about the elevator ." -
2.4 "Disappointing internet connection."2.0 "80% said the
wifi quality was bad ."
Overall Rating
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9.2 "Terrific location."
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8.3 "Great service."9.1 "91% found the
staff to be very friendly ." -
7.1 "High value."
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6.8 "Food is average."
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6.7 "Breakfast is mediocre."
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6.1 "Rooms are ok."5.7 "Only 57% said
rooms were big enough ." 5.3 "Beds were acceptable for 53%." -
5.0 "Average comfort."
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4.0 "Pool is below average."
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2.4 "Disappointing internet connection."2.1 "79% said the
wifi quality was bad ."
Overall Rating
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9.2 "Terrific location."10.0 "
Near to public transport , according to 100%." -
9.2 "Perfectly clean."
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8.5 "Great service."9.4 "94% found the
staff to be very friendly ." -
7.3 "Good breakfast."
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6.6 "Food is average."
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5.1 "Rooms are ok."
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4.3 "Not very comfortable."4.4 "56% thought it was
too noisy ." -
3.6 "Pool is below average."
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2.3 "Disappointing internet connection."2.0 "80% said the
wifi quality was bad ."
Overall Rating
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9.0 "Terrific location."
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8.8 "Great service."9.5 "95% found the
staff to be very friendly ." -
6.6 "Food is average."
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5.4 "Rooms are ok."
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4.6 "Not very comfortable."4.9 "51% didn't like the
uncomfortable beds ." -
3.8 "Bad amenities."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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4.3review from
Some of staff were very friendly, smiling and helpful. I felt from them real service-orientation. Some staff members have a hard time to smile, many cannot speak English. Rooms are very small.
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3.0review from
I stayed in this hotel for 4 night, one night on my own and 3 nights with brother and sister, everyone rude in this hotel, your friend can't come evern to hotel lobby! Breakfast was poor and I found hair in my food, when I told them they didn't even said sorry!!! They said there is an free internet but there is no good connection so you can't do anything with and when I come to reception they said there is paid one which was 3 euro for half an hour but it was exectly the same and they didn't give my money back or say anything!! Th ere was nothing 4 star in this hotel! I will not recommend to anyone!
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7.7review from
We had a problem with noise from the Restaurant across the road from Hotel. The Manager moved us immediately we complained. The roof terrace pool although small was very welcome in the heat. Nice seating area on the roof as well. In an up and coming area with lots of very reasonable family run restaurants. About 10-15 minutes walk to main old Town. Breakfast could be improved. Fresh juice, turkish yogurt and fresh fruit.
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5.7review from
Good service from the man in the reception who spoke English - really serviceminded and helpful. Clean rooms, comfortable beds. It was very bad that almost none of the staff spoke english. It was impossible to communincate to the waiters in the breakfast restaurant. The food supposed to be warm at breakfast, was at 07.20 hrs cold. Not good. And I wpuld really have liked fresh juice for breakfast- that would get you happier guests.
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6.0review from
Rooms were comfortable,and clean.Staff were helpfull. Gym was too small,with no air con.Couldnt take bottle of water to outdoor pool,had to buy it at pool bar,which was more than double the price.
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7.0review from
Helpful staff and hotel in great location for Old city and shopping etc.Very clean and comfortable.
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6.0review from
Hotel was situated in the old part of Istanbul and within easy walking distance of the Blue Mosque, the Grand Bazaar, the Topkapi Palace and shops and restaurants. The hotel itself was fully booked but quiet and the rooftop swimming pool was a boon. Only one minor point - no tea or coffee making facilities in the room although room service was available.
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7.2review from
Last week (01.aug.09-06.aug.09) I stayed in Vicenza hotel with my husband and our son. All compliments first of all to the property and second to the stuff of this hotel. Excellent location, modern design, exceptionally clean rooms and bathrooms, are some of the major points of this hotel. On top of the roof is good size swimingpool with comfortable chairs and umbrellas and it is free for the guest of the hotel. Our room was looking on street, but at night we did not hear any voices. Air condition was working perfectly and coming from outside to our room was like a heaven. Stuff of the hotel, including General Manager and F&B managers were very pleasant and helpful..for exp. to call us a taxi, explain how to get to, where to bay etc. We specially enjoyed seating in the bar/restaurant area in small garden and having our lunch there. Food was excellent kind of Turkish test with French presentation. So I will strongly recommend this hotel to future traveler to Istanbul
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6.0review from
hotel location
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7.6review from
The hotel room was spacious and considering the room was for 3 people I was very impressed. The pool on the roof was a bonus and I would definitely stay there again.
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7.7review from
We had a problem with noise from the Restaurant across the road from Hotel. The Manager moved us immediately we complained. The roof terrace pool although small was very welcome in the heat. Nice seating area on the roof as well. In an up and coming area with lots of very reasonable family run restaurants. About 10-15 minutes walk to main old Town. Breakfast could be improved. Fresh juice, turkish yogurt and fresh fruit.
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7.0review from
Helpful staff and hotel in great location for Old city and shopping etc.Very clean and comfortable.
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7.2review from
Last week (01.aug.09-06.aug.09) I stayed in Vicenza hotel with my husband and our son. All compliments first of all to the property and second to the stuff of this hotel. Excellent location, modern design, exceptionally clean rooms and bathrooms, are some of the major points of this hotel. On top of the roof is good size swimingpool with comfortable chairs and umbrellas and it is free for the guest of the hotel. Our room was looking on street, but at night we did not hear any voices. Air condition was working perfectly and coming from outside to our room was like a heaven. Stuff of the hotel, including General Manager and F&B managers were very pleasant and helpful..for exp. to call us a taxi, explain how to get to, where to bay etc. We specially enjoyed seating in the bar/restaurant area in small garden and having our lunch there. Food was excellent kind of Turkish test with French presentation. So I will strongly recommend this hotel to future traveler to Istanbul
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7.6review from
The hotel room was spacious and considering the room was for 3 people I was very impressed. The pool on the roof was a bonus and I would definitely stay there again.
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4.3review from
Some of staff were very friendly, smiling and helpful. I felt from them real service-orientation. Some staff members have a hard time to smile, many cannot speak English. Rooms are very small.
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3.0review from
I stayed in this hotel for 4 night, one night on my own and 3 nights with brother and sister, everyone rude in this hotel, your friend can't come evern to hotel lobby! Breakfast was poor and I found hair in my food, when I told them they didn't even said sorry!!! They said there is an free internet but there is no good connection so you can't do anything with and when I come to reception they said there is paid one which was 3 euro for half an hour but it was exectly the same and they didn't give my money back or say anything!! Th ere was nothing 4 star in this hotel! I will not recommend to anyone!
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5.7review from
Good service from the man in the reception who spoke English - really serviceminded and helpful. Clean rooms, comfortable beds. It was very bad that almost none of the staff spoke english. It was impossible to communincate to the waiters in the breakfast restaurant. The food supposed to be warm at breakfast, was at 07.20 hrs cold. Not good. And I wpuld really have liked fresh juice for breakfast- that would get you happier guests.
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6.0review from
Rooms were comfortable,and clean.Staff were helpfull. Gym was too small,with no air con.Couldnt take bottle of water to outdoor pool,had to buy it at pool bar,which was more than double the price.
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6.0review from
Hotel was situated in the old part of Istanbul and within easy walking distance of the Blue Mosque, the Grand Bazaar, the Topkapi Palace and shops and restaurants. The hotel itself was fully booked but quiet and the rooftop swimming pool was a boon. Only one minor point - no tea or coffee making facilities in the room although room service was available.
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6.0review from
hotel location
