Novotel Itu Terras de São José Golf & Resort

The hotel offers a great place for kids to play all day, with attentive lifeguards. However, some guests have mentioned that the activities for adults weren’t clear and punctual.

Guests have praised the good food, excellent staff, and facilities. However, some have noted that the buffet selection was less diverse, especially for the kids, and the meat corner steaks were tough to chew and swallow.

Some guests have mentioned that the room and corridors were not very clean, and the breakfast and lunch buffet need more diversity. Additionally, one guest found pieces of paper on a room towel, suggesting that housekeeping should be more careful when filling up supplies.

The hotel offers comfortable and clean rooms, but some guests have noted that certain amenities were missing, such as body lotion, disposable cups, chilled water in the mini bar, and a small table with chairs in a spacious room.

The low season is in July, and the high season is in December. Keep in mind that some guests have mentioned that the check-in time is too late, at 4 pm.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

If you prefer fewer crowds, consider visiting in July, which is the low season. This could provide a more relaxed experience with less congestion.

The hotel is conveniently located near various attractions such as Novelli Junior Stadium, Cidade da Crianca, and Igreja Nossa Senhora do Patrocinio, making it easy to plan day trips and excursions.

Some guests noted that certain complimentary items, like water, were only available on the first night of their stay. It's advisable to clarify the all-inclusive details upon check-in to avoid any unexpected charges.

A few guests mentioned that the hotel can get noisy, especially during meals, due to kids' entertainers. If you prefer a quieter environment, it's best to plan activities accordingly.

Some guests found that certain amenities, such as body lotion and disposable cups, were missing from their rooms. It may be helpful to confirm the availability of specific amenities before arrival.

While December is the high season, offering potentially vibrant experiences, it's important to note that check-in time is at 4 pm, which some guests found to be late. Planning activities accordingly can help manage expectations.

Guests reported encountering aggressive sellers from tourist agencies near the water park. Being aware of this can help you prepare for such encounters and avoid any inconvenience.

Some guests felt that the buffet selection was limited, especially for kids. It's advisable to manage expectations regarding the variety of food options available at the hotel's buffet.

If you plan to visit the golf course, it's important to note that the hotel does not offer transport to the golf course. This is essential information for golf enthusiasts to consider when planning their activities.