Azul Ixtapa Grand Suites & Spa

Pros: The hotel is 4 yrs. old, it has big rooms facing the ocean.

Cons: How you get people to the session about 'points to become RCI member'. A lot of lies and pressure.

Pros: the staff, the property, the location, my family and I enjoyed every bit of our stay,

Cons: sewer gas smell in room, upon notification, the staff tried very hard to correct, it was almost fully corrected

Pros: We really enjoyed staying at the Azul Ixtapa Grand. The room and pools were beautiful and the included activities (I did the kayak, sailing, and bicycle tours) were great! All the staff members we ...

Pros: The food was delicious and the variety was exceptional. Love the guacamole and the fish fritters at pool side snack bar. All of the staff were so very friendly and accommodating.

Cons: Our room had a musty, mildew smell when the air conditioner was on. Had to turn it off for sleeping. Having to put snacks from buffet restaurant, into plastic glasses if taking snack back to room.

Cons: We arrived at 4:00 pm and were told it would be forty-five minutes before a room would be ready. After a hour and a half wait still no room. I expressed my disgust at the situation with the clerk and ...

Pros: Due to a flight delay we missed out first reserved night but the hotel offered to deduct that charge which was very kind of them and certainly not expected. On arrival after a prolonged journey there...

Cons: The beach on the property is very limited but there is easy access to a gorgeous one next door.