Guest reviews
-
All Reviews
-
Couples
-
Families
-
Business
-
Solo
Overall Rating
-
9.8 "Terrific location."10.0 "
Good access to the airport , said 100%." 10.0 "100%liked the proximity to shopping ." 10.0 "Easily accessible by car , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.7 "Breakfast is good."10.0 "100% were
happy with the price of the breakfast ." -
8.3 "Great service."9.2 "92% found the
staff to be very friendly ." 8.3 "Housekeeping was great , according to 83%." -
6.6 "Rooms are ok."5.4 "Only 54% said
rooms were clean enough ." 5.5 "55% thought thekitchenette was ok ." 5.8 "For only 58%, thetv was ok ." -
5.4 "Average cleanliness."5.4 "Only 54% said
rooms were clean enough ." -
0.8 "Horrible pool."
Overall Rating
-
9.8 "Terrific location."
-
8.6 "Breakfast is good."
-
8.4 "Great service."7.0 "70% said the
reception staff was great ." -
7.1 "High comfort."7.2 "72% said the
beds were comfortable ." 7.6 "76% thoughtrooms were spacious ." -
6.8 "Rooms are ok."
-
4.8 "Not very clean."5.0 "Only 50% said
rooms were clean enough ."
Overall Rating
-
9.6 "Terrific location."
-
8.4 "Breakfast is good."
-
8.1 "Great service."9.0 "90% found the
staff to be very friendly ." -
5.7 "Rooms are ok."6.5 "
Beds were acceptable for 65%." -
5.2 "Average cleanliness."
-
0.8 "Horrible pool."
Overall Rating
-
9.8 "Terrific location."
-
8.7 "Breakfast is good."
-
8.1 "Great service."9.3 "93% found the
staff to be very friendly ." -
7.3 "High comfort."
-
6.4 "Rooms are ok."
-
4.8 "Not very clean."
Overall Rating
-
8.5 "Great service."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
10.0review from
I love how this place covers everything for you in an affordable way. It's location isn't great - through no fault of its own - but they make up for it with in house food, shuttles and more. I would definitely recommend it! Can't forget the staff either, they've been super friendly and kind. When we got off our cruise several hours early they let us check in early and ensured we were comfortable. The food here is also really good, so overall a wonderful stay. There's no sidewalks in the area really, so if you travel by shuttle and/or don't have a reliable mode of transportation you may have trouble getting around on foot. Thankfully the Hyatt has you covered with shuttles!
-
3.7review from
Me gusta lo cerca que está del aeropuerto No me gusta que estaba en construcción y no estaba notificado solo servía un ascensor el polvo en la habitación era demasiado tuve problemas para que la recepcionista entendiera que había prepagado mi estadía
-
10.0review from
My boyfriend and I stayed Sunday night (9/4). The staff was awesome. The room was even better. But the bed. The bed was the best yet. The room we had is kind of separated by a half wall. The couch was comfortable enough for both of us to lounge and watch TV, something we never do in hotels. It was a really nice evening. We both slept like the dead all night which was great and breakfast was awesome. I've never been to Jacksonville but I'd go back for the stay alone.
-
6.8review from
Clean, updated facilities. Staff members at check-in were too busy talking with each other to provide proper customer attention.
-
10.0review from
The room was updated and very clean. I really appreciated the room design with the extra sitting area. The breakfast was beautiful prepared and the cooking staff was sweet and funny.. I was a very late arrival and the front desk lady greeted me and made me feel welcomed and safe That it was booked and I couldn't continued my stay
-
10.0review from
I love how this place covers everything for you in an affordable way. It's location isn't great - through no fault of its own - but they make up for it with in house food, shuttles and more. I would definitely recommend it! Can't forget the staff either, they've been super friendly and kind. When we got off our cruise several hours early they let us check in early and ensured we were comfortable. The food here is also really good, so overall a wonderful stay. There's no sidewalks in the area really, so if you travel by shuttle and/or don't have a reliable mode of transportation you may have trouble getting around on foot. Thankfully the Hyatt has you covered with shuttles!
-
10.0review from
My boyfriend and I stayed Sunday night (9/4). The staff was awesome. The room was even better. But the bed. The bed was the best yet. The room we had is kind of separated by a half wall. The couch was comfortable enough for both of us to lounge and watch TV, something we never do in hotels. It was a really nice evening. We both slept like the dead all night which was great and breakfast was awesome. I've never been to Jacksonville but I'd go back for the stay alone.
-
10.0review from
The room was updated and very clean. I really appreciated the room design with the extra sitting area. The breakfast was beautiful prepared and the cooking staff was sweet and funny.. I was a very late arrival and the front desk lady greeted me and made me feel welcomed and safe That it was booked and I couldn't continued my stay
