Lotte City Hotel Jeju

Pros: staff was very helpful and spoke good english. we arrived very early, they arranged us to check in early sooo sweet

Cons: swimming pool was a little bit small

Pros: Bed was very nice....best I've slept on since coming to Korea! I would love to know what brand it is ☺️

Cons: Nothing, all was great!

Pros: Central location

Cons: They did not have porter / luggage service, which is strange for a Lotte 5-star hotel. This may be an issue for large families with many bags. Hotel felt more like a business hotel than a luxury...

Pros: Bed like a cloud. Bidet in bathroom. Coin laundry. ATM in lobby.

Pros: I like how they had a hotel personnel that could speak English very well at the front desk. The cleaning ladies were friendly. The atmosphere was elegant and comfortable.

Cons: I did not like the size of the bathroom. It was very nice but very small. I loved everything else.