Good to know
|Distance to city center||14.6 mi|
|Distance to airport||17.1 mi|
|"Lovely vibe, really friendly staff."||(in 22 reviews)|
|"Clean, quiet, beautiful location."||(in 36 reviews)|
|"Snorkeling at black rock was nice."||(in 6 reviews)|
|"Staff were on strike."||(in 9 reviews)|
|"So, no guest had house keeping service available."||(in 8 reviews)|
|"And charged me $20/per day parking fee and $25/per day resort fee."||(in 2 reviews)|
Time of year
Show reviews that mention
|beautiful beach||in 43 reviews|
|beautiful location||in 79 reviews|
|black rock||in 16 reviews|
|food was great||in 18 reviews|
|late night arrival||in 16 reviews|
|ocean view||in 61 reviews|
|ocean view location||in 78 reviews|
|polystyrene cups||in 3 reviews|
|resort fee||in 20 reviews|
|service was good||in 19 reviews|
|staff desk||in 49 reviews|
|staff was great||in 60 reviews|
|standard of room||in 65 reviews|
|swimming pool||in 33 reviews|
|whalers||in 4 reviews|
Great location, nice beach, room was clean and spacious, the concierges were friendly and helpful, breakfast was good and the restaurant staff was friendly.
Confirming the parking policy was a nightmare. I asked the front desk in person and an unfriendly lady told me something that didn't match what was written in a card I later found in my room. Then I called the front desk and another lady told me something even more different. To make matters worse the valet guy told me another different version. I just gave up trying to figure it out and parked my one night rental regardless. I then was able to confirm my understanding that I was entitled to one free night. The hotel should make this policy more clear and train its staff to give objective and concise information.
I liked the views
Too noisy, rude unprofessional staff, lost a bag of our snacks and food and was never found
For the money I paid for my room I did not get what I paid for
LOVED this resort. Worlds better than what we expected.
We loved the size of the room and the resort. The pool was fantastic and the free shuttle to town was great as well.
The kettle didn’t work. Half the power points didn’t work. It would of also been nice to have a complimentary breakfast since we were paying so much for a nightly rate
Located on 23 lush oceanfront acres at Pu‘u Keka‘a on Ka‘anapali Beach, Sheraton Maui Resort & Spa invites travelers to experience romance, adventure, and family fun on the island of Maui. Relax at the resort’s 142-yard lagoon pool, taste the freshest island cuisine, learn indigenous Hawaiian culture and activities, and soak up the sun on the white sandy beach.
Of the resort’s 508 rooms and suites, 83% feature breathtaking views of the Pacific, and sister islands Lanai and Molokai. Each features king or double beds, room service, coffee maker, complimentary Wi-Fi, LCD flat screen TVs with HBO, and access to a 24 hour fitness center equipped with free weights, cardio equipment, and cable and weight machines.
Guests can spend an afternoon exploring nearby Lahaina town, venture to Hana for lush tropical landscapes and waterfalls, or visit an array of local distilleries and farms on the slopes of Haleakala. As the sun sets, guests can watch as the resort showcases its cliff dive ceremony, a tradition since the resort opened in 1963. Attractions include snorkeling with tropical fish and green sea turtles, learning ukulele with family, or rejuvenating at The Spa at Black Rock where guests may choose from a full menu of massages, body treatments, skin care treatments and salon services.
Sheraton Maui Resort & Spa offers 42,307 square feet of event space, with the largest holding 750 attendees, and 12 event rooms for events and weddings large and small. An experienced event team is available to plan down to the smallest detail, a trusted audiovisual partner is near to tackle the tech, and a seasoned catering staff is available with Hawaiian-inspired menus.
based on 1,827 reviews
Things to Know
- Great view
- Pleasant hotel grounds
- Good beach sports
Policies vary by room type and provider.
Reviews about Sheraton Maui Resort & Spa
Most Popular Landmarks
- Kaanapali Beach 229 yd
- Lahaina Banyan Court Park 3.9 mi
- Napili Bay 5.1 mi
- Kapalua Beach 5.8 mi
- Iao Valley State Park 9.6 mi
- Bailey House Museum 12.4 mi
|Kapalua West Maui||2.8 mi|