Pros (+) Very clean, Breakfast was great. Spa is great. Pool area and bar are very relaxing. Staff is ultra accommodating and friendly!
5 stars
The Golden Crown Hotel
Photos of The Golden Crown Hotel
Overview
Luxury hotel with a full-service spa and free valet parking This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. The Golden Crown Hotel offers 90 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. 46-inch Smart televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for The Golden Crown Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at The Golden Crown Hotel
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
General
- Family rooms
- Garden view
- Interconnected room(s) available
- Lockers
- Mountain view
- Pool view
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Kitchen
- Wine glasses
- Electric kettle
- Kitchenware
- Kitchenette
- Oven
- Microwave
- Stovetop
- Tea/coffee maker
- Kettle
- Toaster
- Refrigerator
- Coffee machine
- Dining area
Accessibility and suitability
- Lowered sink
- Designated smoking area
- Private entrance
- Non-smoking rooms available
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Spa bath
- Toilet paper
- Toothbrush
- Walk-in shower
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Dining table
Pool and spa
- Infinity pool
- Spa
- Hot tub
- Outdoor pool
- Pool with a view
- Spa and wellness center
- Massage
- Sauna
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Pool cover
- Baby safety gates
Outdoor
- Outdoor dining area
- Outdoor furniture
- Garden
- Terrace/Patio
- Grill
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Drying rack for clothing
Bedroom
- Fold-up bed
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Things to do
- Board games/puzzles
- Game room
- Cycling
- Table tennis
- Pool table
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of The Golden Crown Hotel
8.7
Very good
1834 verified ratings
Wonderful
1170
Very good
276
Good
180
Okay
75
Fair
53
Mediocre
26
Poor
54
Summary of reviews
Guests say
Guests generally appreciate the cleanliness of the hotel and the quality of the breakfast provided. However, many reviews highlight significant issues with the service, including slow staff response and communication problems. Despite some dated rooms and high prices, the overall experience is positive due to the clean accommodations and good food.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.7 out of 10
40 reviews
9.1 out of 10
2 reviews
10 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers an array of amenities including an infinity pool, fully equipped gym, spa, and a variety of dining options such as a restaurant, bar/lounge, and snack bar.
Can guests expect prompt and efficient check-in?
Check-in at the hotel is fast and efficient, ensuring a smooth and hassle-free arrival experience.
What can guests expect from the hotel's customer service?
The hotel staff are welcoming, incredibly friendly, and provide outstanding service, ensuring a delightful and comfortable stay for all guests.
Is the hotel suitable for families with children?
The hotel is family-friendly, offering amenities such as babysitting or child care, cribs, kids meals, and an indoor play area, making it an ideal choice for families.
What are the dining options available at the hotel?
Guests can enjoy a rich buffet breakfast, delicious food options for vegans, and a variety of dining choices including packed lunches, special diet menus, and the option for food to be delivered to guest accommodation.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
February is noted as the low season, which could be a great time to visit for those looking to avoid crowds and potentially save on accommodation.
Nearby Attractions
The hotel is conveniently located near several attractions, including Kandy Lake, the National Museum of Kandy, and the Temple of the Tooth. Plan to explore these nearby sites during your stay.
Check Room Facilities
Some guests mentioned issues with water pressure, so it may be advisable to check this aspect when selecting a room.
Infinity Pool Enjoyment
Guests raved about the infinity pool, but some noted that it was cold. Consider the weather and time of day when planning to use the pool.
Special Occasion Surprise
If you're celebrating a special occasion, inform the hotel in advance. Guests have received surprises like honeymoon arrangements and celebration cakes.
Dining Recommendations
While the breakfast buffet received praise, some guests suggested improvements such as better coffee options and modernizing the spa area. Consider exploring nearby dining options for variety.
Staff Recognition
Several guests highlighted exceptional staff members by name, such as Taranga and Tharanga, for their outstanding service. Consider acknowledging their efforts during your stay.
Transportation Tips
Guests recommended using alternative transportation services like PickMe for local travel to avoid potential overcharging for taxi services arranged by the hotel.
Room Check-out Experience
Some guests had negative experiences during the check-out process, feeling as though they were being treated with suspicion. It may be helpful to communicate any concerns with the hotel staff to ensure a smoother departure.
Location
No. 322, Udugama Ampitiya, Kandy 20000
What's nearby
- Lakeside Adventist Hospital1.2 mi
- Kandy Lake1.6 mi
- National Museum Of Kandy1.6 mi
- Temple Of The Tooth1.6 mi
- Wales Park1.7 mi
- Natha Devale1.7 mi
- Ceylon Tea Museum1.7 mi
- Sri Dalada Maligawa1.7 mi
- Bogambara Stadium1.7 mi
- Maha Vishnu Temple1.8 mi
- Asgiriya Stadium1.8 mi
- National Hospital - Kandy1.9 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Golden Crown Hotel
Low season | September |
|---|---|
High season | March |
Average price (weeknight) | $160 |
Average price (weekend night) | $168 |
When to book a room at The Golden Crown Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at The Golden Crown Hotel
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Value for money | 8.3 |
|---|---|
Distance to city center | 2.0 mi |
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