Really nice facility and location. We had a reunion for 500 and they handled it very well. My only concern was staff shortages at the main desk, housekeeping, and restaurant.
4 stars
The Westin Kansas City at Crown Center
1 East Pershing Road, Kansas City, MO 64108, United States
Kansas City, MO
See location+1 816 474 4400Photos of The Westin Kansas City at Crown Center
Overview
Situated within walking distance of Union Station, The Westin Kansas City at Crown Center offers outdoor tennis courts, an outdoor pool and a Jacuzzi. A short stroll from 2345 Grand, it provides comfortable rooms equipped with a refrigerator.
This 4-star hotel offers a sauna, a rooftop terrace and an express check-in and check-out feature. Staff are available 24/7 and can assist with booking tours and tickets.
The Westin Kansas City at Crown Center provides 724 rooms, all of which are equipped with a hair dryer.
Those staying at the hotel can enjoy a unique dining experience at the on-site restaurant, conveniently situated for those who want to stay nearby at mealtime. Each evening, guests are welcome to relax in the comfortable lounge bar. A selection of dining options are also found in close proximity to the property.
Local tourist attractions near The Westin Kansas City at Crown Center include Crown Center and TWA Corporate Headquarters Building. It is also well-connected to the rest of Kansas City, with Kansas City Amtrak Station just moments away on foot.
Latest deals for The Westin Kansas City at Crown Center
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at The Westin Kansas City at Crown Center
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Flat-screen TV
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key access
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- No smoking
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Adapted bath
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
Basics
- Internet
- Wi-Fi
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Dining area
- Dining table
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Additional bathroom
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
General
- Executive lounge access
- Storage available
- Seating area
- Sofa
- Telephone
- Carpeted
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Streaming service
- TV
Parking and transportation
- Parking
- Shuttle service (additional charge)
- Airport shuttle
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Pool and spa
- Hot tub
- Outdoor pool
- Sauna
Bedroom
- Feather pillow
- Alarm clock
- Wardrobe or closet
Outdoor
- Garden
- Terrace/Patio
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Family friendly
- Cribs available
Reviews of The Westin Kansas City at Crown Center
8.5
Very good
655 verified ratings
Wonderful
385
Very good
95
Good
50
Okay
40
Fair
28
Mediocre
16
Poor
41
Summary of reviews
Guests say
Guests appreciated the cleanliness of the hotel and the friendliness of the staff, highlighting the great location near attractions. However, some concerns were raised about safety for children, the inconvenience of parking, and the need for microwaves in rooms.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.4 out of 10
328 reviews
8.6 out of 10
212 reviews
9.5 out of 10
3 reviews
9.2 out of 10
4 reviews
All reviews
Like many hotels currently, it is understaffed and underserviced. Front desk, cleaning, restaurants, all short on staff and answers. It us a lovely facility, though, and well-located. We had a conference, and the service for thst was outstanding!
Pros (+) Hotel cleanliness and comfort or a hit! Bell staff were excellent. Room was nice but not what we reserved and could not get it fixed. Front desk service was terrible,
Cons (-) Reserved a king Room but got two doubles, not good for a romantic weekend. Tried to get it corrected but was told the hotel was full and not able.
Pros (+) We had a wonderful time KC is amazing
Cons (-) Staff and room were excellent
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What dining options are available at the hotel?
The hotel offers an on-site restaurant and a comfortable lounge bar. Additionally, there are various dining options in close proximity to the property.
Are there any concerns about the cleanliness of the rooms?
Some guests mentioned concerns about the cleanliness of the rooms, such as a drafty window, leaking ceiling, and difficulty navigating parking. However, many guests also praised the clean and spacious rooms.
What are the hotel's unique amenities?
The hotel offers outdoor tennis courts, an outdoor pool, a Jacuzzi, and a sauna. Additionally, guests can enjoy a unique dining experience at the on-site restaurant.
Is parking available at the hotel?
Yes, the hotel offers parking, valet parking, and shuttle service for an additional charge. However, some guests mentioned concerns about the parking garage being dark, dingy, and crowded.
When is the best time to visit the hotel?
The high season is in September, and the low season is in May. Visitors can expect a great location, warm pool, and plenty of seating. However, there may be longer elevator wait times and limited menu options during busy periods.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a High Floor Room
Several guests recommended choosing a room on a higher floor for a good view and a quieter environment.
Consider Booking Directly
Some guests experienced issues with third-party bookings, so it might be worth considering booking directly through the hotel's website for a smoother experience.
Check for Suite Options
If you're traveling with a group, consider inquiring about suite options to accommodate more guests comfortably.
Be Mindful of Parking
Guests noted that the parking garage could be crowded and challenging to navigate, so it's advisable to be prepared for potential parking challenges.
Verify Room Charges
Some guests encountered issues with double charging, so it's recommended to double-check room charges to avoid any discrepancies.
Request a Room with a View
Guests enjoyed the views from their rooms, so consider requesting a room with a good view for a more pleasant stay.
Inquire About Wi-Fi Charges
Some guests were surprised by additional charges for Wi-Fi, so it's advisable to clarify this beforehand to manage expectations.
Consider Room Amenities
As some guests missed having a microwave in their rooms, it's worth considering if specific amenities like this are essential for your stay.
Check Elevator Wait Times
Several guests experienced long wait times for elevators, so it's advisable to factor this into your plans, especially during peak times.
Be Aware of Surrounding Attractions
While the hotel is close to various attractions, some guests noted concerns about the immediate vicinity, so it's advisable to research the area to ensure it aligns with your preferences.
Location
1 East Pershing Road, Kansas City, MO 64108
What's nearby
- Crown Center281 yd
- Mainstreet Theater0.9 mi
- Sprint Center0.9 mi
- Kansas City Power & Light District1 mi
- Grace and Holy Trinity Cathedral1 mi
- Kansas City Convention Center1 mi
- Laugh-O-Gram Studio1.2 mi
- Hy-Vee Arena1.3 mi
- Quality Hill1.3 mi
- New York Life Building1.4 mi
- Kansas City Municipal Stadium1.4 mi
- Kemper Museum of Contemporary Art2.6 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Westin Kansas City at Crown Center
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
August | November | $342 | $505 |
Cheapest month to stay with an average 41% drop in price. | Most expensive month to stay with an average 61% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at The Westin Kansas City at Crown Center
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at The Westin Kansas City at Crown Center
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See most recommended stays in Kansas CityGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.3 | 1.1 mi | Kansas City | 16.3 mi |
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