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We were checking in for a weekend, anniversary getaway and we received an upgrade to a Club Suite, 9th floor with a lake view, no extra charge. That also gave us access to the Club Lounge and its luxurious amenities. In the lounge we met a very friendly and helpful member of the hotel staff named Tomoko. She made our stay in that area very pleasant. We look forward to our next stay in their beautiful rooms with their amazingly comfortable beds. We had a very happy anniversary. There was nothing that I wasn't 100% satisfied with except for the channel selection on tv but that wasn't even a big deal because I wasn't there to watch tv, I was there to relax and enjoy my anniversary.
wonderful location. staff's hospitality. beautiful view. good food. excellent service.
comfort far from city
The staff was very friendly and we liked the use of the amazing restaurant and spa on the main floor.
The Suite was excellent with a view over part of the lake which we did not expect. The hotel had excellent access to wineries. The one thing I would find that needed attention was the restaurant - not the food or service which was great but blinds are needed - maybe only this time of year but definetely needed!!
Excellent in every way
we love'd our stay in the resort, the pool was closed as it was fall but we still had the luxury of the out door hot tub it was lovely . the rooms where also clean and lovely laid out ...