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Very helpful & friendly staff Ideally situated for walking & evening leisure Restaurant meals excellent We were celebrating our Wedding Anniversary & the Manager organised arrangement of flowers for our room for my good lady - brownie points gained As there is no parking facility, because of the superb location in the village, there was only side road parking - There is however a loading bay area for removal & loading of luggage - so once unloaded , parking was available within a 2 minute walk - so perfectly acceptable for such a busy & popular location
great staff very friendly. we booked with 4 friends 2 rooms. the staff noticed that we were close friends and asked whether we prefered one 4 person room. great idea. good service!
Friendly relaxed and welcoming,modern bedrooms in an old charming hotel.Good bar food and beers.Lots of extras for the walker.Excellent breakfast. No hotel parking, it can be quite expensive to park in keswick, unless you are fortunate enough to find a free space it costs £6 for 10 hours.
Great location all of the towns other attractions were close to the hotel. You could hear the hotel plumbing during the night.
Excellent Cumbrian breakfast. Staff very helpful. Good base for exploring Northern Lakes.
Efficient staff,good food and excellent bar. Toilet did not function in room allocated,had to change rooms. Room very cramped,more suited to a single than a double.Nowhere to sit down and no drawers in room.
Friendly staff and an excellent breakfast. Great beer (Wainwrights) None
Improved room following renovation, central location, friendly atmosphere Increased use of inexperienced foreign workers?
Location The room smelled funny. I was only given one pillow that was flat, I asked for another and this was just as flat. This hotel is in a great location but not worth it.
Very comfortable, good service. Original room allocated was on 2nd floor not 1st as requested. Changed immediately with no quibble. Nothing at all