
Pier House Resort & Spa
Photos of Pier House Resort & Spa
Overview
More rooms and more amenities – two aspects all travelers look for when heading to Key West. Pier House Resort and Spa offers just what travelers are looking for, plus a convenient location on the edge of the historic district. The general feel of the hotel is professional but also relaxed, meaning all types of travelers or welcome.
Pier House Resort and Spa offers all of Key West right at its doorstep. Located on Duval Street, the hotel is convenient to the historic district but also offers separation from the action. It’s adjacent to Sunset Pier and only minutes from Sunset Celebration at Mallory Square. Ernest Hemingway's hangout Sloppy Joe's and Key West Aquarium are also within a short walk. For added convenience, there’s a CVS across the street as well as restaurants, shops, and bars that surround the hotel.
The upgraded spa at Pier House is the only full-service options on the island. It offers a steam room, hot tub, a variety of treatments, and salon service. Attached to the spa is a fitness center with all workout necessities, and outdoors is the pool, the ultimate cool-off spot. Weddings, conferences, meetings, and receptions are often held in the 2,600 square feet of event space at the hotel. There’s also a restaurant that overlooks the water and offers casual dining, another restaurant offering elegant dining, and The Beach Bar featuring island-style cuisine. The oldest bar in Key West, The Chart Room, is a popular spot and is also the place where Jimmy Buffest played back in the day.
Accommodations at the hotel vary in size and range from Standard Room to a Two-Floor suite. All rooms feature simple décor with modern amenities and large bathrooms.
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Amenities at Pier House Resort & Spa
- Private beach
- Snorkeling
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Bicycle rental
- Free Wi-Fi
Basics
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
Things to do
- Eco tourism
- Bicycle rental
- Fishing
- Golf
- Canoeing
- Cycling
- Scuba diving
- Diving
- Snorkeling
- Beauty salon
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Coffee shop
- Snack bar
- Tea/coffee maker
- Refrigerator
- Coffee machine
General
- Family rooms
- Interconnected room(s) available
- Storage available
- Sea view
- Seating area
- Sofa
- Telephone
- Carpeted
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool with a view
- Spa and wellness center
- Massage
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Toilet
- Toilet paper
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Parking and transportation
- Parking
- Private parking
- Valet parking
Laundry
- Ironing service
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Fitness
- Fitness center
Reviews of Pier House Resort & Spa
Summary of reviews
Score by provider




All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
Pier House Resort & Spa offers a private beach, a pool with a view, a hot tub, a spa and wellness center, and a fitness center. Additionally, the hotel features two restaurants, a beach bar, and a historic bar, The Chart Room.
What practical services does the hotel offer?
The hotel provides daily housekeeping, contactless check-in/check-out, room service, concierge service, 24hr front desk, and wedding services. Additionally, there is a business center, meeting facilities, and ticket service available.
What are guests saying about the cleanliness of the hotel?
Guests have praised the hotel for being very clean and well-maintained. However, some reviews mentioned issues with dirty rooms and dirty public areas by the pool.
What are the common complaints about the hotel?
Some guests have expressed concerns about the air conditioner, room service, and the cleanliness of the rooms. Additionally, there were complaints about the lack of communication and issues with room facilities.
When is the best time to visit the hotel?
The high season at Pier House Resort & Spa is in March, offering a great time to experience the hotel's location and amenities. However, November is considered the low season, which may provide a quieter and more relaxed atmosphere.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the ocean comes highly recommended.
Enjoy the Private Beach
Many guests loved the private beach at the hotel, describing it as amazing and a great place to relax.
Take Advantage of the Spa
The upgraded spa at Pier House is the only full-service option on the island, offering a variety of treatments and salon services. Consider indulging in a spa treatment during your stay.
Explore Nearby Attractions
The hotel's location on Duval Street provides convenient access to nearby attractions such as Mallory Square, the Key West Aquarium, and Ernest Hemingway's hangout, Sloppy Joe's. Take some time to explore these attractions during your visit.
Consider Noise Levels
Some guests mentioned noise disturbances, particularly from nearby bars. If you're sensitive to noise, consider requesting a room away from the bar area.
Check for Room Cleanliness
While many guests found the rooms clean, some mentioned issues with cleanliness. It may be helpful to check recent reviews for any cleanliness concerns before booking.
Be Mindful of Resort Fees
Several guests expressed disappointment with the resort fees, feeling that they were too high. Be sure to factor in these additional costs when planning your stay.
Plan for Dining Costs
Some guests found the dining options at the hotel to be on the pricier side. Consider exploring nearby dining options for a variety of choices.
Utilize the Fitness Center
The hotel offers a fitness center with all necessary workout amenities. If you enjoy staying active during your travels, take advantage of this facility.
Check for Early Check-in/Late Check-out
Several guests appreciated the flexibility of early check-in and late check-out. Consider contacting the hotel in advance to inquire about these options for your stay.
Location
What's nearby
- Pirate Soul Museum153 yd
- Mallory Square155 yd
- Key West Shipwreck Museum208 yd
- Key West Aquarium219 yd
- Sloppy Joe's Bar247 yd
- Audubon House and Tropical Gardens287 yd
- Duval Street292 yd
- Hard Rock Cafe Key West0.3 mi
- Harry S. Truman Little White House0.3 mi
- Ernest Hemingway Home and Museum0.7 mi
- Key West Cemetery0.8 mi
- Key West Lighthouse0.8 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Pier House Resort & Spa
Low season | High season | Average price (weeknight) | Average price (weekend night) |
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September | January | $531 | $586 |
Cheapest month to stay with an average 27% drop in price. | Most expensive month to stay with an average 97% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Pier House Resort & Spa
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
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7.1 | 0.5 mi | Key West | 3.0 mi |