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Pier House Resort & Spa

Top Romantic Hotel

1 Duval Street, Key West, FL 33040, United States

+1 305 296 4600

$404+

Overview
Reviews
Photos
Map

Pier House Resort & Spa - Key West - Outdoors view

Provided by Leonardo

Pier House Resort & Spa - Key West - Building

Provided by Hotels.com

Pier House Resort & Spa - Key West - Bedroom

Provided by Leonardo

Overall guest ratings

8.7/10 Excellent

Based on 1200 reviews

Review highlights

Location

9.5
Service

8.7
WiFi

4.6
Value for money

4.5

Good to know

Clean rooms
Friendly service
Pleasant hotel grounds

Nearby

About

Part romance, part adventure, and entirely paradise, Pier House Resort is legendary in the Florida Keys for countless reasons. As the first full-service hotel in Key West, our convenient location on the edge of Old Town puts you steps away from a private beach and all the entertainment that makes our island so famous. Travelers have sought the sun and free spirit of the Caribbean and the Florida Keys for centuries. Keep the tradition alive, and book your tropical beach vacation today!

SabreDirect

Amenities

Fitness center
Free Wi-Fi
Pets allowed on request. Charges may apply.
Facilities for Disabled Guests
Gift shop
Internet
Meeting/Banquet facilities
Room service
Bicycle rental
Spa
Hot tub
Outdoor pool
Restaurant
Bar/Lounge
Beauty salon
Air-conditioned
24 Hour Front Desk
Safe
Private beach
Storage available
Non-smoking rooms available
Terrace/Patio
Business center
Concierge service
Laundry service
Night club
Parking (surcharge)
Steam room
Wedding services

Guest Reviews

All Reviews

Couples

Families

Overall Rating

8.7 Excellent

Based on 1,187 reviews

Location

9.5

Service

8.7

Food

8.6

Beach

8.3

Breakfast

6.7

Room

5.8

Comfort

4.9

WiFi

4.6

Value for money

4.5

Overall Rating

8.7 Excellent

Based on 807 reviews

Location

9.4

Pool

8.7

Beach

8.2

Service

8.1

Breakfast

6.8

Room

6.3

Comfort

4.8

Value for money

4.1

Overall Rating

8.5 Excellent

Based on 379 reviews

Location

9.5

Beach

8.6

Pool

8.4

Service

8.4

Breakfast

6.2

Room

4.4

Value for money

4.1

Comfort

3.8

Recent Reviews

All reviews
Positive
Neutral
Negative

Find reviews that mention:

private beach

hot water sink

late check-in

key west

hot tub jets

duval street

attentive and helpful

ocean view

attentive staff beautiful

separate beds

able to sit

counter space

transparency

charge for parking

10.0

Pros: The shower! Bed was delightful! Coffee maker wonderful! Frig we used a lot! Perhaps a small microwave would have been used also? Towels great! All was wonderful...

Cons: Air conditioner noisy . They all are!

Reviewed Jul 2017

review from
9.2

Pros: Staff wonderful , helped and catered to family needs

Cons: Staff pool, beach , bar and restaurant

Reviewed Jul 2017

review from
9.2

Pros: The resort was self contained with pool, beach, spa, 3 Restaurants & 2 bars ! Free shuttle service & free wi-fi.

Cons: The mattress was too hard, uncomfortable, for us anyway.

Reviewed Jul 2017

review from
9.2

Pros: The location and the view from the room

Cons: Only a rain shower no hand held/movable shower head

Reviewed Jul 2017

review from
9.6

Pros: The landscape of the property was beautiful. There were more than enough amenities to never leave the resort.

Cons: I was chased down and questioned by one of the staff members when walking to the pool. He doubted I was a guest and questioned which room, etc. It was very upsetting but he's the only staff member...

Reviewed Jun 2017

review from
10.0

Pros: Beach was best in Key West

Reviewed Jun 2017

review from
9.6

Pros: Their brunch and dinner cuisine was first rate!

Reviewed Jun 2017

review from
7.0

Pros: Location, staff, amenities.

Cons: Had several strong storms while there. Doorwall leaked badly..allowing rain to pool on the room floor. Toilet was broken when we checked in. Was repaired the next day.

Reviewed Jun 2017

review from
9.6

Pros: Room was very clean, water pressure in shower was great. Good location on Duval St. and right on the water they have a small private beach with lounge chairs and umbrellas. You get access to their ...

Reviewed Jun 2017

review from
10.0

Pros: We stayed in one of the dockside Ocean view suites, we would highly recommend, the view is stunning and very comfortable accommodation. The location is ideal for getting around and seeing the Key ...

Cons: No valet parking, yet we were charged for parking.

Reviewed Jun 2017

review from
10.0

Pros: Everything

Cons: No

Reviewed Oct 2016

review from
10.0

Pros: We loved the location. It was perfect - in the middle of Duval Street and has a private beach. The hotel felt somewhat Boutiquish. The private beach was perfect. The staff was super friendly and accommodating. Room was awesome. Food very good.

Cons: Not really. Our room was great. And the rain fall shower - Amazing. Felt like Iwas in a spa. The only mishap was I ordered Eggs Benedict and there were shells in the eggs. They claimed it was crab shells, but I gave them the shells. The compted meal

Reviewed Aug 2016

review from

10.0

Pros: The shower! Bed was delightful! Coffee maker wonderful! Frig we used a lot! Perhaps a small microwave would have been used also? Towels great! All was wonderful...

Cons: Air conditioner noisy . They all are!

Reviewed Jul 2017

review from
9.2

Pros: Staff wonderful , helped and catered to family needs

Cons: Staff pool, beach , bar and restaurant

Reviewed Jul 2017

review from
9.2

Pros: The resort was self contained with pool, beach, spa, 3 Restaurants & 2 bars ! Free shuttle service & free wi-fi.

Cons: The mattress was too hard, uncomfortable, for us anyway.

Reviewed Jul 2017

review from
9.2

Pros: The location and the view from the room

Cons: Only a rain shower no hand held/movable shower head

Reviewed Jul 2017

review from
9.6

Pros: The landscape of the property was beautiful. There were more than enough amenities to never leave the resort.

Cons: I was chased down and questioned by one of the staff members when walking to the pool. He doubted I was a guest and questioned which room, etc. It was very upsetting but he's the only staff member...

Reviewed Jun 2017

review from
10.0

Pros: Beach was best in Key West

Reviewed Jun 2017

review from
9.6

Pros: Their brunch and dinner cuisine was first rate!

Reviewed Jun 2017

review from
9.6

Pros: Room was very clean, water pressure in shower was great. Good location on Duval St. and right on the water they have a small private beach with lounge chairs and umbrellas. You get access to their ...

Reviewed Jun 2017

review from
10.0

Pros: We stayed in one of the dockside Ocean view suites, we would highly recommend, the view is stunning and very comfortable accommodation. The location is ideal for getting around and seeing the Key ...

Cons: No valet parking, yet we were charged for parking.

Reviewed Jun 2017

review from
10.0

Pros: Everything

Cons: No

Reviewed Oct 2016

review from
10.0

Pros: We loved the location. It was perfect - in the middle of Duval Street and has a private beach. The hotel felt somewhat Boutiquish. The private beach was perfect. The staff was super friendly and accommodating. Room was awesome. Food very good.

Cons: Not really. Our room was great. And the rain fall shower - Amazing. Felt like Iwas in a spa. The only mishap was I ordered Eggs Benedict and there were shells in the eggs. They claimed it was crab shells, but I gave them the shells. The compted meal

Reviewed Aug 2016

review from

7.0

Pros: Location, staff, amenities.

Cons: Had several strong storms while there. Doorwall leaked badly..allowing rain to pool on the room floor. Toilet was broken when we checked in. Was repaired the next day.

Reviewed Jun 2017

review from

Photos

Pier House Resort & Spa - Key West - Outdoors view

Provided by Leonardo

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Pier House Resort & Spa - Key West - Restaurant

Provided by Hotels.com

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Pier House Resort & Spa - Key West - Gym

Provided by Hotels.com

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Pier House Resort & Spa - Key West - Outdoors view

Provided by Hotels.com

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Pier House Resort & Spa - Key West - Spa

Provided by Hotels.com

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Pier House Resort & Spa - Key West - Beach

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Pier House Resort & Spa - Key West - Bedroom

Provided by Leonardo

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Pier House Resort & Spa - Key West - Bedroom

Provided by Leonardo

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Pier House Resort & Spa - Key West - Lobby

Provided by Leonardo

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Pier House Resort & Spa - Key West - Outdoors view

Provided by Leonardo

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Pier House Resort & Spa - Key West - Living room

Provided by Leonardo

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Pier House Resort & Spa - Key West - Bathroom

Provided by Hotels.com

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Pier House Resort & Spa - Key West - Bedroom

Provided by Hotels.com

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Pier House Resort & Spa - Key West - Building

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Pier House Resort & Spa - Key West - Conference room

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Pier House Resort & Spa - Key West - Conference room

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Pier House Resort & Spa - Key West - Conference room

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Pier House Resort & Spa - Key West - Conference room

Provided by Hotels.com

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Pier House Resort & Spa - Key West - Conference room

Provided by Hotels.com

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Pier House Resort & Spa - Key West - Spa

Provided by Hotels.com

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Pier House Resort & Spa - Key West - Bathroom

Provided by Hotels.com

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Pier House Resort & Spa - Key West - Spa

Provided by Hotels.com

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Pier House Resort & Spa - Key West - Bedroom

Provided by Hotels.com

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Pier House Resort & Spa - Key West - Bedroom

Provided by Hotels.com

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Pier House Resort & Spa - Key West - Bedroom

Provided by Hotels.com

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Pier House Resort & Spa - Key West - Spa

Provided by Hotels.com

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Pier House Resort & Spa - Key West - Bedroom

Provided by Hotels.com

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Pier House Resort & Spa - Key West - Pool

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Pier House Resort & Spa - Key West - Restaurant

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Pier House Resort & Spa - Key West - Conference room

Provided by Hotels.com

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Map