Overview

Pier House Resort & Spa
Top Romantic Hotel

1 Duval Street, Key West, FL 33040, United States
+1 305 296 4600

$434+

Overall guest ratings

8.7/10 Excellent
Based on 1,170 reviews

Review highlights

  • 9.4
  • 8.5
  • 8.3
  • 4.6

Good to know

  • Great view
  • Friendly service
  • Pleasant hotel grounds

Nearby

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    About

    Part romance, part adventure, and entirely paradise, Pier House Resort is legendary in the Florida Keys for countless reasons. As the first full-service hotel in Key West, our convenient location on the edge of Old Town puts you steps away from a private beach and all the entertainment that makes our island so famous. Travelers have sought the sun and free spirit of the Caribbean and the Florida Keys for centuries. Keep the tradition alive, and book your tropical beach vacation today!

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Gift shop
    • Internet
    • Meeting/Banquet facilities
    • Room service
    • Bicycle rental
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Private beach
    • Storage available
    • Non-smoking rooms available
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
    • Business center
    • Concierge service
    • Laundry service
    • Night club
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.7 Excellent
    Based on 1,170 reviews
    • 9.4 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
      9.8 "98% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% appreciated the closeness to the beach."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.6 "96% were happy with the shuttle service."
      8.0 "80% found the restaurant service to be one of the best."
      9.2 "Lovely pool/beach service, according to 92%."
      9.1 "Lovely bar service, according to 91%."
      10.0 "100% said the recreation staff was great."
      10.0 "100% said the concierge service was amazing."
    • 8.3 "Beach is lovely."
      9.1 "91% appreciated the clean beach."
    • 7.1 "Good breakfast."
    • 5.6 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      6.4 "Only 64% said rooms were clean enough."
      6.7 "Only 67% found the balcony ok."
      5.8 "For only 58%, the tv was ok."
    • 4.6 "Not very comfortable."
      4.0 "60% thought it was too noisy."
      4.9 "51% said rooms were small."
      1.0 "Air conditioning was criticized by 90%."
      4.2 "58% criticized the small bathroom."
    • 4.4 "Value below average."
      4.5 "The price was too high for 55%."
      4.4 "56% said the breakfast was too expensive."
    • 3.1 "Disappointing internet connection."
      3.1 "69% said the wifi quality was bad."
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    Overall Rating

    8.7 Excellent
    Based on 795 reviews
    • 9.1 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      9.9 "99% enjoyed the restaurants & bars nearby."
      10.0 "100% appreciated the closeness to the beach."
      9.8 "98% liked the proximity to shopping."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.5 "95% were happy with the shuttle service."
    • 8.2 "Beach is lovely."
    • 7.4 "Good breakfast."
    • 5.9 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      5.2 "For only 52%, the bathroom was ok."
      6.8 "Only 68% said rooms were clean enough."
      6.5 "Only 65% found the balcony ok."
      5.4 "Only 54% thought the furniture was functional."
    • 4.5 "Not very comfortable."
      3.7 "63% thought it was too noisy."
      5.0 "Only 50% said rooms were big enough."
      0.9 "Air conditioning was criticized by 91%."
    • 4.0 "Value below average."
      3.7 "The price was too high for 63%."
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    Overall Rating

    8.4 Excellent
    Based on 374 reviews
    • 9.2 "Terrific location."
    • 8.6 "Beach is lovely."
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 6.6 "Breakfast is mediocre."
    • 4.1 "Rooms are not good."
      1.1 "Air conditioning was criticized by 89%."
      4.6 "54% complained about the bathroom."
      4.6 "54% said rooms were small."
      2.1 "79% thought they were poorly maintained."
      3.9 "61% had problems with the shower."
    • 4.0 "Value below average."
      4.3 "57% said the breakfast was too expensive."
    • 3.6 "Not very comfortable."
      1.1 "Air conditioning was criticized by 89%."
      3.4 "66% thought it was too noisy."
      4.6 "54% said rooms were small."
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    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Great view"
    "Friendly service"
    "Pleasant hotel grounds"
    data provided by TrustYou

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